Formula One Autocentres - Harlow Opiniões 

110
•
TrustScore: 3.5 em 5

3,6

EDINBURGH WAY, HARLOW, CM20 2DH ESSEX, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Cannot fault this garage at all, I had an MOT and service done for a decent price. We had an unexpected £800 bill which threw us off but the staff were amazing with recommending payment assist to h... Ver mais

Classificada 5 em 5 estrelas

Was concerned that my car had developed a suspension fault and Gates of Harlow wanted £170 just to diagnose the problem. Formula one saw me the same day, had the car for a short while and was properly... Ver mais

Classificada 1 em 5 estrelas

F1 Regas completed, by the afternoon not working. Contacted them as soon as, took it back the next day. Another 2 hour wait, while they again vacuum tested for a second time (that’s 3.5 hours + sat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Formula 1 autocentre at Harlow as warning light on car showing problem with tyre pressure. Had accidently left my mobile at home and didn't want to risk driving on motorway. Greeted by the m... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Mecânica automóvel
  4. Oficina de inspecção

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • EDINBURGH WAY, HARLOW, CM20 2DH, ESSEX, Reino Unido

3,6

Aceitável

TrustScore: 3.5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(110)

5563 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

MOT Experience

A very good service. Easy to book, reasonable price, wait time accurate (1hour). Pleasant staff and a thank you to Ewan for taking the time to discuss tyres and options.

19 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Greet you with a smile

Greet you with a smile, made you feel welcome and comfortable, very helpful, kept you informed, delt with issues straight away, been using same company for years and shall carry on doing so

12 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

World class service!

I initially went to the centre to have wheel balancing done. On arrival, it was established that one of my tyres was worn to a dangerous level and the car was un-driveable. The required tyres were not in stock and I was going away on business. Jake offered to keep my car and do the necessary work whilst I was away. I collected it 4 days later, when I returned. Superb service. Thank you.

8 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

If you like being treated rudely and lied to, this is the place for you.

Booked in and paid for two front tyres on black circles to be fitted at their Harlow branch, I had the choice of slots in half an hour windows on the website, I selected at 8.30am. When I arrived I was told incredibly rudely by Jake, who sat in an office labelled "manager" that it was a four hour window and I had to leave my car with them until 12.30 and they would "try and squeeze me in". Bit confused as there was no mention of this on the website, I tried to explain that I was given 30 minute slots to which I was just spoken over. Another lad who was the one I originally was dealing with politely at the counter, who I presume was embarrassed by Jake's behaviour kindly offered to book me in for a fixed slot at 12.45 the next day.

When I returned the next day at 12.45 low and behold Jake is there and again, rudely tells me that I'm booked in for 1.30. I explained that I was booked in for 12.45, and that he knew this as he heard the conversation yesterday. He then reluctantly admitted that I was indeed booked in for 12.45 but that the tyre fitter was running 45 minutes behind so it wouldn't be started until 1.30. Unless you like being spoken to rudely and being lied to I'd highly recommend avoiding this place. To be fair, the guys doing the actual work seemed nice enough and were working at their limit. I don't understand why this business are paying for a "manager" like Jake who sits at a computer, is rude to customers and stands outside smoking for most of the hour and a half I had the misfortune of being in this branch. I feel sorry for the staff who have to work under such management. Maybe if he changed a tyre or two instead of gormlessly staring at a computer, smoking or being rude to people they might not be running behind schedule. 1 star is generous, use kwik fit across the road and you'll be on your way in 10 minutes without an appointment.

1 de julho de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Harlow

Resposta da Formula One Autocentres - Harlow

Dear Steve,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Got to stop trying to rip customers off…

Got to stop trying to rip customers off they tried to get me to have £580 of work done which was not needed will never use again and will advise all my friends not to go near them

15 de maio de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Harlow

Resposta da Formula One Autocentres - Harlow

Dear Stephen,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

I booked and paid for a tyre and my…

I booked and paid for a tyre and my aircon to be gassed up the tyre bit was ok but the aircon no chance.
I booked a week in advance and paid on line. when I got there they told me they didn't have enough gas and I could either wait 3-4 hours of come back next week. I said I'd come back and booked another appointment, turn up today and I'm told they don't have a nozzle. when I pointed out that this was the second time I'd been there they guy said well they don't know what we have on line was rude and treated me like I was being a nuisance for expecting the service I'd paid for.
So for 48 miles of driving I have one tyre I could have got less that a mile from me.

17 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Got my car serviced in the Harlow…

Got my car serviced in the Harlow branch. Cheap oil used and service light is back up as it needs an oil according to the AA. Poor centre - use ATS Master

28 de fevereiro de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Harlow

Resposta da Formula One Autocentres - Harlow

Dear Mike,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 2 em 5 estrelas

I used to really rate this company

I used to really rate this company, but they have really gone down in my estimations. When you put your car in for a certain job to be done, you will get a phone call telling you that some thing else needs to be done. Now my car was in for an MOT a couple of weeks previously so my brake pads should have been checked then surely, but I was told that they only due a basic MOT check. I'm really not happy so I will be using the services of another garage from now on plus I will be checking with the other garage that the job that i was told was done, was done.

11 de fevereiro de 2023
Opinião espontânea

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