Formula One Autocentres - Hemel Hempstead Opiniões 

93
•
TrustScore: 3 em 5

2,8

Wood Lane End, Hemel Hempstead, HP2 4SE Hertforshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited Formula 1 Hemel Hempstead and they were amazing, I know nothing about cars but they didnt make me feel stupid, replaced my starter motor on my BMW and because they were so lovely my car is b... Ver mais

Classificada 5 em 5 estrelas

What an amazing Team at Formula One Autocentres Hemel Hempstead Sam whom runs the team and Unit is virtually indispensable as not only does he know his business thoroughly but also knows... Ver mais

Classificada 1 em 5 estrelas

The team at the Hemel branch are amateurs and lack any sort of professionalism towards the customer. It took one of their employees an hour to change a single tyre on my car today. Whilst observing hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

F1 auto I was so happy with them and the customer service polite people have done a wicked job on my car nice one guys 👍👍👍 Shamma


Informações sobre a empresa

  1. Loja de pneus
  2. Mecânica automóvel
  3. Oficina de inspecção

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Wood Lane End, Hemel Hempstead, HP2 4SE, Hertforshire, Reino Unido

2,8

Aceitável

TrustScore: 3 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,8

Todas as opiniões

(93)

5563 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality service

Didn’t catch all the names. I originally went to this place for a puncture, which I have done on multiple occasions as they are always so good. The guy who did the puncture noticed my exhaust wasn’t sounding great (I already knew this and was planning on getting this fixed) said he could look at it quickly no charge etc.. the whole team helped me out, got a quote and even suggested I could get my own exhaust if I just wanted them to fit it - which is the way I went - purchased the exhaust left my car with the garage, I work locally so came over, saw them start the service it was in n out within around 30 minutes.

Great service.

6 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Forced me change good tyres with their…

Forced me change good tyres with their own brand. Tyres are below standard and fitted so bad needs pumping weekly. Have been back to shop 5 times and get the usual excuses from manager but no resolution. Considering had no issues with tyre or wheel pre-change by their technician you would think they take some ownership and remedy the situation.
Avoid this shop not worth the hassle you will have post visit

15 de maio de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Hemel Hempstead

Resposta da Formula One Autocentres - Hemel Hempstead

Dear Amin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Brought my car down for tyres and…

Brought my car down for tyres and tracking, the team was professional. I was dealing with Sam, Centre manager, exceptional customer service also, spoke to the technician and deputy manager Harry. They were very polite, they brought me to the tracking ramp and explained why my tire was wearing on the inner edge they put it back to manufacturers specification. Very happy with the customer service and would recommend to everyone !

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A helpful and honest service

Initially we came to formula 1 as it was open Sundays. When we arrived we were greated by Tony. He was so helpful. He went beyond to help us find a solution for our problem - explained what he thought was wrong with the car. We will definitely use this centre for all general maintenance/servicing purposes and MOT. Thanks Tony

19 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Awful experience at f1

Awful experience at f1. Fraudulently took money for services they didn’t carry out, was constantly lied to about said works, terrible customer service. Would strongly recommend avoiding. I definitely won’t be returning !!!

21 de abril de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Hemel Hempstead

Resposta da Formula One Autocentres - Hemel Hempstead

Dear Steve,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

I visited Formula One Auto Centre Hemel Hampstead

I visited Formula One Auto Centre Hemel Hampstead two weeks ago and was very impressed with the expertise I received by the technicians and staff. I had two front tyres replaced and was also given advice how to make my tyres last longer and how to be safer on the road. Top quality Auto Centre I would highly recommend! A+++++

5 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy puncture repair

I was out and about when I got a puncture. Saw me straight away and fixed the problem, even though they were busy. Very good service.

16 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

God Sent

As recently as forty eight hours ago, I was scratching my head dealing with the driver’s side window of my KIA Soul not working - it literally wouldn’t function, it went dead on
me without notice!
Well I had to start searching online for a fairly used one……..I visited “FORMULAR 1 AUTOCENTRE in Woodlane End Hemel Hempstead where I met a gentleman, soft spoken in the person of Sam, who
happens to be the manager whom upon explaining my situation got the ball rolling ASAP!
He right away helped me search online for the driver’s side window part that was needed having updated him with my vehicle specification.
The part required was identified which I paid for under hundred pounds.
Sam then requested that I contact them once this part reaches me and I got it within thirty six hours!
My vehicle was fixed and the window fully functioning.
I am just overwhelmed by the manner, empathy and the professionalism with which Sam owned my predicament and offered me this help of a lifetime!
I hereby recommend Formular 1 Woodlane , HP2 4RA to anyone who lives in and nearby. Their customer service is second to none as far as I am aware.
Kudos to Sam for a job well done……you are the best and God bless!

10 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

Amazing service. Took my car in unplanned after awful metal scraping noises were happening suddenly, was well looked after and they kindly squeezed me in to take a look, quickly informed me of the issue and that it had been repaired. Will 100% be back, I’ve had awful experiences with other garages in the past and was so nice to have such a positive experience!

9 de fevereiro de 2024
Opinião espontânea

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