Excellent Team including Josh (Branch Manager), Josh (Mechanic) & Jay....Now in its 23rd Year our MINI Cooper was treated with Care Expertise & Attention to detail such that it drives and performs as... Ver mais
Localização
Alterar localizaçãoBelgrave Retail Park, Northfield Avenue, NN16 9TS Kettering, GB
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Leia as opiniões dos outros
Had puncture on a Sunday. They were a staff member down but managed to fit me in even though they had a fully booked day. Really when out there way and will be my first port of call for any tyre needs... Ver mais
Wouldn't take my car anywhere else. Always manage to get a convenient appointment and all work carried out has always been at a fair price. The team went over and beyond to ensure my boot wire looming... Ver mais
I’ve visited the Kettering branch a few times now, the service has always been amazing, stress-free and any work done has always been a good standard. All of my concerns were taken care of by Jay, who... Ver mais
Informações sobre a empresa
Escrito pela empresa
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Escrito pela empresa
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Informações de contacto
Belgrave Retail Park, Northfield Avenue, NN16 9TS, Kettering, Reino Unido
2,9
Aceitável
124 opiniões
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Gone downhill! Awful service
I used to come here all the time and would recommend them to anyone however I’m not sure what’s going on lately but I would suggest everyone AVOIDS this place. Had my partners car for over 2 months to fix a few problems. Every time we called they said the issue was not sorted. It finally came time to collect the car and somehow they had locked it from the inside which meant anyone was unable to get into the car.
We had to wait over a week for them to decide what to do. Every time we called they said oh we aren’t sure how to get into the car.. finally they said they would have to break a window. We said okay that’s fine as long as you fix it. Cue another couple of days wait.
We had to chase constantly throughout. Not once did they call us with an update!
Waited another week and they said yep we have done it now you can collect tomorrow.
Went to pick the car up this morning and was absolutely shocked at the additional damage they have done.
It’s like they have used the car as storage for 2 months.
They had put someone else’s battery on the back floor of the car resulting in battery acid leaking everywhere into the carpets - they offered to fit another carpet for free but to be honest we don’t trust them and who’s to say they won’t have it for another two months and incur even more damage!
Also the speaker has been wrecked with a huge gash in the side of it.
Absolutely appalled that they have even allowed this to happen!
We won’t be returning and I suggest everyone else finds a more reputable garage.
16 de abril de 2022
Opinião espontânea
Resposta da Formula One Autocentres - Kettering
Dear Tamsyn,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Kettering branch
Kettering branch
Absolutely fantastic service. Was an emergency and was required to be seen early. With open arms they were happy to diagnose issues with no fee and clear transparent course of action. Issues sorted and much cheaper than i initially thought.
Was looked after by Malcolm and Josh
10 de março de 2022
Opinião espontânea
Little sister bought her first car…
Little sister bought her first car without giving me a bell first and a few things seemed dodgy, took it in to see the lads at f1 kettering to check it over. They took a look and gave me a list of things to take back to the seller to fix and didn't charge me a penny! Top blokes and could have saved my sisters life as some dodgy welding was discovered!
18 de fevereiro de 2022
Opinião espontânea
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