I have just tried to have tyres fitted this morning. I turned up 15 mins early as per their suggestion online following the booking I made on Sunday. I was told it would be approximately half an hour... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Challenger Court, LN6 7QY Lincoln, GB
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Leia as opiniões dos outros
F1 Lincoln are so professional and efficient. They have been so kind to me as a female who doesn’t understand cars. When Renault tried to defraud me out of £2k with a list of repairs that were ‘urgent... Ver mais
The manager called Adam from F1 Lincoln Garage was outstanding on customer services, Understanding customer issues without having too wait long. Knowing faults, Right parts ordered and very polite se... Ver mais
Adam in Lincoln was very helpful when I got a flat tyre due to large potholes. He advised me how long it would take to do the job, and signposted me to a nearby coffee shop if I wanted to take advanta... Ver mais
Informações sobre a empresa
Escrito pela empresa
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Escrito pela empresa
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Informações de contacto
Unit 1, Challenger Court, LN6 7QY, Lincoln, Reino Unido
2,6
Mau
72 opiniões
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Excellent Service
Bought 4 new performance tyres in April last year for a reasonable price for my V8 Mustang. Within weeks one tyre started to deflate. Booked in and it was the valve. Sorted in 1/2 hour, no charge. Over Xmas I noticed another tyre losing air. Booked in again. Sorted in 1/2 hour and again no charge. Can’t recommend them enough 👍👍
1 de fevereiro de 2023
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Lincoln Branch Appalling service
Lincoln Branch Appalling service. Book online. Tried to confirm on the phone no one answered. I went down first thing to book in. Staff said too busy. Rude staff said take my car somewhere else one was stood smoking in the doorway as I was leaving.
29 de janeiro de 2023
Opinião espontânea
Resposta da Formula One Autocentres - Lincoln
Dear Steve,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Had apology from the garage regarding staff shortages on the day of my appointment. If could book directly with the garage perhaps could explain that short staffed. Booked in for 10am got there early
Booked in for 10am got there early as requested after an hour and nothing done on my car asked why the delay said was busy. Not good enough booking system is waste of time. Finally got seen 11.45 wouldn't use this garage again
6 de janeiro de 2023
Opinião espontânea
Resposta da Formula One Autocentres - Lincoln
Dear Barry,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
TheGreat setvice staff were extremely polite and…
The staff were extremely polite and opened a little earlier to allow me to get on with my day
Service and MOT were complete and I was taken through the works carried out great to have done business and shall be back
11 de dezembro de 2022
Opinião espontânea
F1 Lincoln
F1 Autocentres Lincoln. I had an appointment set up by Asda. The F1 Autocentres said they don't know about it. I made a new appointment. I left the car, and should be ready after 1 hour. I walked home. Returned after 1,5 hour - they just decided to take the car into the garage. I started complaining - they said - they told me to take my car, we will not change your tyres.
Later I got phone call from Customer Service, they were helpful.
6 de dezembro de 2022
Opinião espontânea
Online payment and booking was no…
Online payment and booking was no problem. When arriving for the pre-arranged appointment it ended up taking well over an hour to have two rear tyres fitted. Lounge was warm and comfortable for the wait. But that long for two tyres with a prepaid pre-booked appointment was disappointing.
19 de novembro de 2022
Opinião espontânea
Had a new tyre fitted
Had a new tyre fitted, excellent service from ordering it to having it fitted. Very friendly polite staff and a good price. Will definitely use again.
3 de outubro de 2022
Opinião espontânea
Helpful, friendly and professional staff.
Helpful, friendly and professional staff. Highly recommended, excellent customer service and competitive prices. Thank you Formula One 😁
10 de junho de 2022
Opinião espontânea
Do not buy tyres from Formula One Auto Centres.
Do not buy tyres from this company as they sell you new tyres that are three years old.
They sold me two run flat Yokohama tyres in 2019 with date code from 2016 .
I was told by MOT tester that the tyres where cracking and soon will be illegal soon.
Went back to Formula One under the tyres 5 year guarantee.
They removed the tyres to be sent to Yokohama and made buy two new tyres at the same time.
I got a email two weeks later stating the tyres were out of the 5 years guarantee as they have a date code o 2016.
Formula One have no intentions to compensate me at all and have the cheek to charge to refit tyres.
Formula One did not even send tyres to Yokohama.
Formula One have given a Refund on the tyres.
28 de abril de 2022
Opinião espontânea
Resposta da Formula One Autocentres - Lincoln
Dear Konrad,
We are sorry to read that you are unhappy with the outcome of the chat with our Regional Manager, as a company all our brake prices are a fully fitted price inclusive of parts, labour and VAT. Please don’t forget we offer a price promise service on like for like quotes to make sure we are competitive. Please check the terms and conditions on our website - https://www.f1autocentres.co.uk/terms-and-conditions/price-promise
Regards
Customer Care
Excellent and prompt service
Having pre-booked a tyre replacement online, I was greeted by a friendly staff member on arrival. The tyre was replaced promptly and efficiently, and I was soon on my way. On top of that, the quoted price was the cheapest I could find locally. Highly recommended
8 de abril de 2022
Opinião espontânea
Excellent and quick service as usual
26 de fevereiro de 2022
Opinião espontânea
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