Formula One Autocentres - Mansfield Opiniões 47

I had a blowout today near home on Chesterfield Road and managed to hobble my van to Formula One Auto Centre. When I went to the desk, the man there flat-out refused to help, saying they were too busy. I was blocking their car park and was clearly worried about how I was going to get home without damaging my wheel. His advice was to put my hazards on and drive towards Mansfield town centre because there are “at least two tyre garages on the way”.
It was icy and slippery, and this was absolutely not a safe option.
I ended up having to call a friend to come and help me change to my spare wheel in Formula One’s car park. While we were doing this, two members of staff stood nearby watching us while vaping. When we were almost finished, one member of staff finally offered to get a socket — by that point it was completely pointless.
As soon as I was roadworthy, I drove straight to Glenn’s Low Cost Tyres. The difference was night and day. A member of staff came straight out to my van, took the wheel, and said he would fit a tyre immediately. I explained I needed a Michelin to match the others, so he ordered one in and will call me on Monday when it’s fitted so he can swap the wheels back for me. He even torqued the wheel up for me to make sure I was safe, despite the fact they hadn’t fitted it.

Bravo, Glenn’s Low Cost Tyres Ltd — outstanding service and genuine care for customer safety. Regardless that this was 5 mins to closing time.

I have never used Formula One and will not ask for their help again. A terrible experience made even more disappointing given how hazardous the road conditions were today.

Formula One Autocentre - Chesterfield Road Mansfield, you should be ashamed.

I just want to say a big thank you to the guys at Formula One Autocentres Mansfield.
They went the extra mile to get me back on the road as quickly as possible and at a very reasonable cost.
I would recommend this garage to anyone.

I went to formula 1 mansfield for an mot and the service was top draw all the staff very helpful and got me in and out in no time THANKS

Amazing service this afternoon on a tyre puncture. Thankyou so much .

I recently took my car to Formula One Autocentres - Mansfield for a simple job: replacing spark plugs and ignition leads. I booked the garage for what I expected to be a quick and straightforward task, but unfortunately, things didn’t go as planned.

I picked up my car the following day, and immediately noticed the engine was misfiring. The next day, I decided to take a closer look at my mate garage and found a significant issue—one of the spark plugs was sticking out much higher than the others. Upon further inspection, I realized that the spark plug was only threaded into the head by about four threads, and was cross-threaded. It was even moving back and forth.

To fix this, I had to go through the trouble of removing the inlet manifold and other components just to reach and properly re-install the spark plug.
This was a frustrating experience, as I expected a basic job to be completed properly. Instead, I ended up having to spend extra time and effort to correct their mistake.

Spoke to the guy who worked on my car, showed him pictures and video of the problem, and yet he still denied doing the work incorrectly, saying he didn’t cause that issue

I wouldn’t recommend this garage for anyone needing work on their car unless you’re prepared for the possibility of poor craftsmanship and zero accountability.

Booked my car in for and air con clean and re gas brake fluid change and anti freeze change paid the money in full took the car in at 9am got back at 11-30 they hadn't even made a start on it claiming there were no ramps available even though the bloke told me it would be 2 to 3 hours not very happy at all

Went for 4 new tyres, wheel balancing and an alignment. One tyre was installed on the spare wheel so ended up having to wait an aditional 30 minutes. After getting home, i cleaned up my freshly refurbished rims to find out they had been scratched to hell by whoever put the new tyres on. in addition to this i driving later on on the motor way my car was vibrating very heavily so i pulled over to check the tyre pressure and they had all been pumped dangerously high to 45 psi. All in all, it was a terrible experience, and if you care about your car, never let this company near it!

I always go to the Mansfield branch on Chesterfield Road and always get deal with pleasantly and efficiently and have recommended them to friends and neighbours. Very happy with their service.

Moved to Mansfield not far from F1 recently.
My car was in need of brake fluid replacement so after a bit of googling found F1 to be the cheapest by far.
A little sceptical due to the price but need not have been.
Friendly reliable and efficient service and job completed for the quoted price
Since then my wife had a problem with a leaky tyre valve and I had a headlamp blow.
Both jobs were does free of charge!!
Won't go anywhere else in future.
Highly recommend

Extremely professional and courteous throughout the appointment.
Had four new tyres fitted and balanced.
Paid extra (discounted due to purchase of tyres) for a wheel alignment and adjustment.
Brilliant result - the car drives like a new one!
Will definitely use this company in the future.

The staff were welcoming, quick and efficient

Carl on the receptions customer service is next to none, failed MOT and contacted the same day with availability to book us in as well. Easy to get along with.
Did all the work within a few hours.
Very polite and kind staff.

Very good service spot on thanks

Took the car in for the bottom arms to be done they did it at a surprisingly reasonable price. Quick and speedy work in less than a day. Pleasant and polite customer service team. Overall highly recommend.

Had a great experience with these guys when having my car MOT'd recently. Good selection of booking slots, friendly and professional customer contact, work performed quickly and at a highly competitive price. Thank you and well done!

Wheel came off the car causing serious damage and almost causing a crash. Refuse to accept responsibility or a refund. If you value your car and health this place is not for you..

***Reply****

Already called and recorded the phone call from the manager. There's a video going out and one on Tiktok with the damage that's doing very well views wise. Much prefer to stain the garages reputation, which is there fault... Had a chance to rectify..

Mansfield, Nottinghamshire branch - courteous and very helpful. Would recommend.

I brought a car down in April 2023 for a coil pack and spark plugs. Which was £261.62 including labour, they done diagnostic tests on it and it came back has cylinder 2 and 3 misfire and they fixed it. Anyway went down at the end of February 2024, start of march 2024 and it was having the same issue and they had a look and said it wasn’t the same Issue and wouldn’t do it under warranty which was a year. Please people don’t take any of your motors there or any centre. They want quick jobs, and don’t honour the warranty.

I beg people to go anywhere else. Don’t waste your hard earned money and loved cars on these time waster, money grabbing rip off merchants.

Great service from the team at the Mansfield branch, as always!

I had 4 new tyres fitted earlier, plus the tracking. Basic work, but service with a smile and done quickly.

There was a small problem but it was dealt with immediately and without fuss.

There's no doubt that I'll be back again in the future and would definitely recommend this garage to friends & family.

Excellent - highly recommend
Also local RAC said they are very good
Karl on reception was lovely