Formula One Autocentres - Newhaven Opiniões 

75
TrustScore: 4.5 em 5

4,3

Avis Road, Newhaven, BN9 0DH East Sussex, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After a long drive from France and our car juddering at 70mph, we were worried about it for the rest of our trip to the North West. These guys squeezed us in at short notice on a Saturday afternoon, c... Ver mais

Classificada 5 em 5 estrelas

Went to Newhaven branch, Gary fixed my car for me on a Sunday morning, the Rac man who took me there to leave the car for them was amazed a garage would even be open on a Sunday let alone turn anythin... Ver mais

Classificada 1 em 5 estrelas

Put my car through a £185 service in October, mot,d in December and 2 of the fails we're low coolant and to much oil , correct me if I'm wrong but shouldn't this have been done correctly on the servic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an amazing experience today in formula one in newhaven. As a girls I get worried going into garages as I don’t know much about cars and could be charged anything, however, Philippa and Wayne too... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Oficina de inspecção
  3. Mecânica automóvel

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Avis Road, Newhaven, BN9 0DH, East Sussex, Reino Unido

4,3

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(75)

5186 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It was time for my MOT.

It was time for my MOT and F1 were the cheapest I could find. So I booked it, then looked them up on TrustPilot. I always start with the 1 star reviews and was soon regretting my decision due to the number of those who claimed that F1 generate faults so they get the work to repair. My car failed on a perished wheel valve. As a longtime diy-er, 70 years on all my cars, I thought I knew it all and had checked this beforehand. But I was wrong. In my garage I got my glasses together and cleaned the area to reveal a split all the way round the base of the valve stem. The next day they fixed it and passed my vehicle. Total cost £62.00!! Including a full MOT. I shall be seeing them again next year. Thanks Newhaven F1Autos. And the waiting area was comfortable and warm.

8 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

F1 Autocentre Newhaven

I had a service and MOT on my Yaris 12 Aug 2025 at the Newhaven branch and could not be happier initially failed the MOT because the tires were the wrong way round. Tires were fitted elsewhere but the guy's at F1 turned them right way round to pass the test, Most appreciated.

12 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing, twice!

Disappointing! After a debacle last August, where the lock nut was lost after fitting new tyres, and only found by a visiting area manager the following day, I was given a £20 voucher. Having tried to use the voucher today (it cannot be used online) I have been given a best price on the phone that is £70 more expensive than the online price! So, even with the voucher I would be £50 worse off. I will not use F1 again and have returned to a local competitor.

8 de julho de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Newhaven

Resposta da Formula One Autocentres - Newhaven

Dear Austin,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Classificada 1 em 5 estrelas

Order tyres on a Wednesday so I could…

Order tyres on a Wednesday so I could visit on a Sunday morning to have changed . Was running late on the Sunday so called to say I’d still be there later that day only to be told no booking was on record and no tyres in stock . took booking by phone . Left me in lurch . Won’t use again or recommended .

3 de junho de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Newhaven

Resposta da Formula One Autocentres - Newhaven

Hi Lee,

we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at 01438 746 633 when you have an opportunity, and we will be more than happy to try and turn your experience around

Classificada 2 em 5 estrelas

Misled on like for like quote over the phone

Today I had four tyres replaced on my car. After ringing around for prices kieren said they would match any genuine quote and take off 10 percent. I rang Eastbourne tyres and got a quote of £80 a tyre for Laufren tyres..., I rang Keiran back and asked him for a price for 4 Laufren tyres middle range.... He came back with a price of £250 which I remarked was very cheap .. two days later I had the four tyres changes ,only to find out afterwards that they had fitted budget tyres instead. I am not happy as they are not the tyres that I had asked for a price on. I feel I have been misled on the phone and will not be going back.

11 de abril de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Newhaven

Resposta da Formula One Autocentres - Newhaven

Dear Guy,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

AC check

Took my new (used) car for a check of its AC in readiness for the summer. I booked a check, clean and regas or so I thought! I booked online: Air Con clean £19, Air Con de-mist £59, Free Winter check, free.
When I picked the car up I was handed my keys and told “all done”. No paperwork, no explanation. I assumed that “all done “ meant all was ok.
My AC is not cold at all! When I complained I was told to take it back to the centre to have my AC checked! I explained that’s what I did in the first place! I don’t feel comfortable taking it back for them to have another go at what I asked for in the first place!

13 de março de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Newhaven

Resposta da Formula One Autocentres - Newhaven

Dear John Smith,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Excellent service

Excellent service! Special shout out to Philippa for such good communication and great customer service! We will definitely be returning!

30 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My experience

In all *5 star is just simply not high enough for this garage. They fixed my problem quickly, efficiently and with a great attention to detail. They are by far the best garage I’ve ever been to in East Sussex. They deserve all the business and recognition they can get. Thank you Wayne and Philippa. Hope you enjoy the celebrations

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly

Friendly, honest and fast. Popped in for a change of tyre this morning on my Nissan Micra Monday 25th November after getting a flat. Five star service for a change of tyre in a emergency, fast friendly no bull, old school service. Thank you so much. Newhaven East Sussex Avis road Branch. BN9 ODH

25 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Super impressed

So so helpful! Had a squealing wheel phoned up they said I could bring my car in and sorted and phoned me within the hour! Problem fixed fantastic. In fact so impressed have booked my MOT there as well

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Phillipa was very knowledgeable when I called, and I felt confident booking my car with Formula 1 for the first time. Kiri was amazing! He kept me updated throughout the day and ensured the issue was fixed without unnecessary costs. I won’t hesitate to use this garage again and have booked my car in for an MOT and service next month.

22 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing as always

Amazing as always. Car had sudden unexpected oil leak and was undrivable.
Kiri, Philippa and the crew worked tirelessly to get the car back to me in full working condition.
I seriously thought the car was past fixing!!

Thank you so so much
Jayson

21 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service

We had a unique issue where the tyre needed changing but the wrong locking wheel bolt was in the car. The service we received was incredible, they all went above and beyond to help with the issue as it was urgent. We were given so many options, helped find what we needed, and were able to change the wheel very quickly. Such friendly and lovely staff and mechanics, who are very knowledgeable, kind and patient! My partner and I cannot thank them enough. Will absolutely recommend to other people!

12 de outubro de 2024
Opinião espontânea

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