Formula One Autocentres - Wellingborough Opiniões 

81
•
TrustScore: 3.5 em 5

3,4

Denington Road 4, unit a, NN8 2FQ Wellingborough, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The guys were all approachable and friendly. As a female sometimes it ca be quite daunting to walk into a predominantly male environment like this, but this was definitely not the case. The guys were... Ver mais

Classificada 5 em 5 estrelas

I brought in a car that had multiple issues, it ended up being a lot more complicated than we initially thought. The mechanic Calvin worked non stop on the car and kept me updated the whole time to le... Ver mais

Classificada 5 em 5 estrelas

Booked via blackcircles to have two tryes replaced. Staff were friendly, both tyres replaced and other tyres air pressures sorted in turn also. Would come back

Classificada 1 em 5 estrelas

The technician changed the wrong tyre based on the centre manager’s vehicle check-in notes. I had told centre manager that tyre to be changed was the driver front one. Complaint passed to area manager... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Mecânica automóvel
  3. Oficina de inspecção

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Denington Road 4, unit a, NN8 2FQ, Wellingborough, England, Reino Unido

  • 01933 448866

3,4

Aceitável

TrustScore: 3.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,4

Todas as opiniões

(81)

5548 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wheel Alignment

Took my car to enquire about the tracking on Good Friday, they booked me in for later that afternoon, took it back in, was there about an hour, they started the wheel alignment, then took it out for a test drive, wanted to adjust it a little more which they did, took it out again to test it, was spot on. Friendly bunch of guys which were also very knowledgeable, pleasant experience using them for the first time. Thank you.

18 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID......DISAPPOINTING

With the exception of the price of tyres online, i would say my experience was shocking. Poor customer service when arrived at centre in wellingborough, I was told they were slightly behind, even though I had a pre-booked appointment. I take slightly behind as 10/20 minutes, they had my car whilst I ate across the road for 1hour 40min to have two tyres fitted that were already in store. I get they are not as fast as an F1 team, but come on.............

And no apology when collecting the car or even a phone call to say sorry its taking so long. Even more, I am still waiting on a the receipt he said I would receive via email. 😡

14 de abril de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Wellingborough

Resposta da Formula One Autocentres - Wellingborough

Dear Mr King,

We are sorry to read of your issues raised.

Please contact us at customer care to provide further details, as we wish to assist with resolving this for you.

Email - careline@f1autocentres.com
Telephone - 0800 022 3400

Alternatively, please provide further details on the following link -

https://www.f1autocentres.co.uk/contact/customer-services

Kind Regards
Customer Care

Classificada 1 em 5 estrelas

They don't care about your car, 3 dents now

Took our car in for service and MOT, when collected there was 3 dents in side of door. They took a photo and said they would review CCTV to see what had happened and get back to us. Guess what, heard nothing at all from them, so if you happy to leave your car with them and ok that they don't care what happens to customers cars, think twice.

21 de fevereiro de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Wellingborough

Resposta da Formula One Autocentres - Wellingborough

Dear Simon,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

The BEST place to go!!

Fantastic service received, these guys are the best in Wellingborough! Honest, reliable & give great customer service. Highly recommend to everyone & we will definitely use them again.

6 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A 10/10 Garage

This Garage is amazing, they look after you and have never had a bad experience. Would definitely recommend, and a big thank you to Calvin for his continuous help.

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Super helpful team there and not only did the job but also advised me how to treat my car a little better to stop the issue repeating!

Would recommend!

Awesome! Shame I can't give 6 stars

3 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Awful
Arrived and parked in a booth to be shouted out with OUT
When i was told to park there by another colleague

awful attitude

20 de novembro de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Wellingborough

Resposta da Formula One Autocentres - Wellingborough

Dear Natasha,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

I’m blown away by the service I…

I’m blown away by the service I received today. Visiting the area for the first time & for only one night with another 3 hour journey the next day for a family special birthday, I ran into car trouble. 2 other garages couldn’t help due to staff/stock issues. One of the garages recommend I try Formula One Autocentres. This says a lot too I think. I rang first speaking to Josh giving him my full dilemma. He was really helpful going out of his way to help on a Saturday afternoon. He made me feel like I could trust he was there to help & I was in good hands despite the outcome being unknown as to the problem or how it was all going to play out. I can honestly say he went above & beyond to make sure I’d be able to continue my journey & he didn’t disappoint. He was kind, polite & had a calming manner about him. He explained everything well too. He is a real credit to Formula One! Thank you again. One happy customer!

9 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Use with caution ⚠️

Took my car here a month ago for routine service and MOT. No issues at drop off.

They called me to tell me MOT failed and needed new brakes, fine by me. Authorised to proceed. However, they also claimed there was a light on the dash and an error message on the screen which had not been present on drop-off. They gave me a list of advisories with a combined total of almost £1,300. I was doubtful of the lights so did not authorise the recommended diagnostic.

On collection sure enough there was a light and error so the following day I took it to the Kettering branch and authorised the diagnostic. They initially could not find any issues and suggested I use Redex and premium fuel going forward and sent me on my way, only to have the engine begin to start struggling and stalling shortly after leaving them. To cut a long story short, I was without my vehicle for two additional days, missed two days of work and paid for a diagnostic I shouldn't have needed because Wellingborough branch had taken out my MAF sensor during the service and not put it back in properly.

Following a complaint I did recieve a refund for the diagnostic. However, I was also told I would recieve vouchers for discounts on future work. These were never received.

I would urge caution to anyone considering using this company. Their incompetence caused my vehicle to break down and put me in a dangerous position.

4 de outubro de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Wellingborough

Resposta da Formula One Autocentres - Wellingborough

Dear Hayley,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Very honest staff

We went in to get two rear tyres fitted as previous garage advised they needed doing urgently. Along with wheel alignment and brakes to be checked, again advised needed doing urgently by another garage. After a check they came out to say that my tyres and brakes were fine and gave me a refund for the tyres I had ordered in advance. They were really honest about the condition of the car and showed me what he meant with the tyres. They were friendly and knowledgeable and despite being very busy and short staffed took the time with me. We will definitely be using them for my next service and MOT.

30 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Tyre Repair

I’d ordered a tyre online, and instead of just going for a straight replacement, the staff were proactive enough to offer to see if the tyre was repairable - which is was. So they refunded the internet order, leaving me only needing to pay for the repair which saved me about £70. Happy days.

25 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Won't be using again.

I recently visited the kettering branch and was talking to the store manager, who was a genuine person. One of his colleagues came to see him and told him that the store had made no money today. With the store busy I ask what was meant by this. He explained that with the price promise on tyres the store had to make money else where not on tyres.
Around 6 months later the car needed rear breaks done. I contacted the Wellingborough branch, they gave me a quote on Disc and Pads which i excepted. Whilst my car was being repaired I had a call from Formula one saying that my Calipers needed replacing. When i ask for a quote it shocked me, £800+, they were very quick to offer a repayment plan. I couldn't afford to pay out right so i had no choice to get my car repaired as it was in bits in the garage. When i collected the car i asked to see the old calipers so i could get them tested, the garage replied that they had already been thrown in the bin and the bin had already been collected.
This is how they make the money to enable the tyres to be cheap, rip off some and reward others.

24 de julho de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Wellingborough

Resposta da Formula One Autocentres - Wellingborough

Dear Alan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Fantastic!

Had my rear discs and pads done a few weeks ago and had such a great service that I booked my car in for an MOT today. Luckily a flying pass with no issues at all. I'll be back again for more work!

5 de outubro de 2024
Opinião espontânea

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