Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... Ver mais
A empresa respondeu
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... Ver mais
A empresa respondeu
I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Informações de contacto
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, Reino Unido
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was recommended a size large but it…
I was recommended a size large but it was quite big.. materials are nice but the fit isn’t fantastic.
18 de agosto de 2025
Resposta da FADEDSTORE ©
Hello Daniel,
We appreciate your feedback on the sizing and fit. We're sorry the large size was too big, even though the materials are nice. We'll review our sizing recommendations.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Item did not arrive
Item did not arrive. Accused of keeping item when it was not delivered. Very slow in sorting this out, still not sorted.
5 de agosto de 2025
Resposta da FADEDSTORE ©
Good Morning Arvin,
We apologise that your item didn't arrive. We can now see this issue has been resolved, and one of our support team members will be in touch via email within the next 60 minutes
We appreciate your feedback and will investigate the delivery problem to prevent future occurrences.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Resposta da FADEDSTORE ©
Hello Iman,
Thank you for sharing your recent shopping experience with us. We take all complaints seriously and strive to resolve them promptly and fairly.
Upon reviewing your account details, we can see that you placed an order for the No Phones T-Shirt in Black (L) and White (XL) on April 8, 2025, at 19:21.
We note that you returned the No Phones T-Shirt in Black (L), stating that you received the incorrect size. Our records indicate that you ordered sizes L and XL on April 8, 2025, at 17:22.
We also see that you have recently placed a new order for the No Phones T-Shirt in Black (XL).
To better understand your inquiry and provide you with further assistance, our support team will be reaching out to you within the next 24 hours.
Thank you for shopping with FADED.
Many thanks,
Team FADED
Fantastic company
Fantastic company, items and service! Will definitely be buying from them again
31 de julho de 2025
Resposta da FADEDSTORE ©
Hey Ben,
We are happy to hear that you had a fantastic experience with our items and service. We appreciate your positive feedback and look forward to your future orders!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Resposta da FADEDSTORE ©
Hello Matt,
We're happy to hear that you received excellent items at a great price with quick delivery. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
Resposta da FADEDSTORE ©
Hey Sam,
We appreciate your continued support and are so happy you are pleased with our service. Thank you for the great rating!
Thank you again for your support and loyalty.
Take care,
Liberty
Team FADED STORE
Hoodie size XS
First time purchase for son who’s 16. He’s only very slim, brought Sml size however he felt it was a bit too oversized so ordered XS and it fits lovely. Ordered both next day delivery due to going away and arrived swiftly. My son loves it!
28 de julho de 2025
Resposta da FADEDSTORE ©
Hey Kat,
We appreciate you sharing your experience! We're happy to hear that your son loves the item and that the next-day delivery worked well for you. We're glad you found the right fit with the XS. Thanks again for your feedback.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Delivery was quick and the site was great
Delivery was quick and the site was having a sale so I got a great price for really good quality stuff.
28 de julho de 2025
Resposta da FADEDSTORE ©
Hey Ben,
We're happy to hear that you received your delivery quickly and found great quality items at a fantastic price during our sale. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
I have to return it
I have to return it; it looks totally different from the pictures on the site.
12 de agosto de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hey,
We would be happy to assist you further with your order as we aim for all our clothes to be advertised correctly on our website.
If you would like to drop us an email at info@fadedstore.com a member of our dedicated customer service team would be happy to assist you.
Many thanks,
Team FADEDSTORE
Quality not as good.
Been buying from faded store for some years now. Just recieved a new tshirt but the quality in material is not as good as it used to be! Cheap cotton not the usual premium quality i was expecting. Real shame cos I love this brand
9 de agosto de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hey Chris,
We appreciate your long-term support. We're sorry the t-shirt's material didn't meet your expectations this time. We value your feedback and will look into the fabric quality. Thanks for bringing this to our attention.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
shorts and T Shirt
Orders shorts and T Shirt arrived within times quoted both look lovely and happy with purchase
1 de agosto de 2025
Resposta da FADEDSTORE ©
Hey Gillian,
We're happy to hear that your new shorts and T-shirt arrived promptly and that you are pleased with your purchase. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Resposta da FADEDSTORE ©
Hey Philip,
We're happy to hear that you enjoyed our product's style, fit, and quality. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Quality t shirts ,original designs
Quality t shirts ,original designs
Well impressed and rapid delivery
Great price too can't fault it in anyway .
Up the faded store !!!
31 de julho de 2025
Resposta da FADEDSTORE ©
Hi Jay,
We're happy to hear that you are impressed with the quality and originality of our t-shirts! We appreciate your positive feedback regarding the rapid delivery and great price. Thank you!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Great quality
Great quality! Love the designs. Definitely going to keep purchasing more.
6 de agosto de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hello Mr Wilkinson,
We're happy to hear that you enjoyed the quality and designs! Thank you for your positive feedback; we appreciate you and your continued support greatly.
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Quick delivery great fit and just all…
Quick delivery great fit and just all round excellent tshirt
30 de julho de 2025
Resposta da FADEDSTORE ©
Hi Luke,
We're so happy to hear that you are pleased with the quick delivery and excellent fit of your new t-shirt! Thank you for your positive feedback.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Dip in Quality
Been buying faded for a while and recently i've noticed the quality of the t-shirts has seem to have changed for the worse, t-shirts used to have thicker material whereas now they're flimsy and don't fit as nice shame really.
28 de julho de 2025
Resposta da FADEDSTORE ©
Hello,
We appreciate you sharing your experience.
We take all feedback on board. We'll certainly share your feedback with the team here at FADED.
Thank you once again for your support and loyalty.
Take care,
Team FADED STORE
Wrong Colour, good quality
Ordered from Faded store before and was very pleased with my order.
However on this occasion i ordered an ice grey bucket hat but received a dark grey one.
Whilst it is not the colour i wanted, i am more than happy with the quality of the bucket hat and i will order from them again.
I am quite disappointed they sent the wrong one rather than just cancelling the order if they were out of stock but i am hoping this is just a blip.
3 de agosto de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hello,
Thank you for sharing your recent shopping experience,
To help our team provide you with some additional support.
Can you please send an email using the reference 'TP-Pkn3RR05825' info@fadedstore.com
Thank you again for your patience and for shopping with us.
Kind regards,
Team FADED
3 weeks and still haven’t received my…
3 weeks and still haven’t received my order. Emailed customer service multiple times yet had no email back.
15 de julho de 2025
Resposta da FADEDSTORE ©
Hello,
Thank you for sharing your recent shopping experience with us.
To help our team review your account details, please send an email with the reference 'TP-CSO3KW33k5825' to info@fadedstore.com.
We appreciate your patience and thank you for shopping with us.
Kind regards,
Team FADED
Great speed of delivery
Great speed of delivery. Very satisfied with how they packaged the clothing.
2 de agosto de 2025
Opinião espontânea
Resposta da FADEDSTORE ©
Hello,
We're happy to hear that you received your order quickly and that you were satisfied with our packaging. Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Great clothing!
All a good experience great clothing great material been purchasing from faded for years. Would definitely recommend
11 de julho de 2025
Resposta da FADEDSTORE ©
Hi Mitchell,
We're happy to hear that you've consistently had a good experience with our clothing over the years! We appreciate your recommendation and are grateful for your continued support.
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.