Fantasy Football Fix Opiniões 

Extremely poor customer service, with little or no response. Takes your money with no easy option to cancel with unclear guidelines. Will no issue refund even when able to see that the account has not been accessed, used or have any way of accessing an old email address.

Have used for the past two seasons, has really helped save me so much time and still stay competitive in the work league! Informative articles and advice, would recommend

As others have suggested, FFF do NOT follow the guidelines issued by the FCA, they charge for your subscription without alerting you.

Please see the FCA's website - search "Continuous Payments", as I can't post links here. Below is an excerpt.

A continuous payment authority (CPA) is a type of recurring payment that a merchant sets up on a customer’s card account using their debit or credit card details. As part of this process, the merchant should get the customer’s permission (‘standing authority’) to take payments as and when they’re due.

I have raised this with the FCA and have arranged for a chargeback on my card which, if they'd just refunded, could have saved them money. A customer for 5 years, but will not be a customer anymore due to shady practices. You have been warned!

I suggest anyone else in this situation contacts both your Bank and the FCA.

The service itself is decent but they apply very sneaky methods to make sure that a maximum of people get trapped into unwanted renewals ( not 1 notice or communication of renewal before a yearly billing period ) and that would be ok if they were applying some sort of cool-off period where they accept to refund you but NO. Thankfully this kind of company will be enforced into more sensible terms by the end of the year but if your yearly contract renews before end of 2024 make sure to cancel before renewal, no notice will be given and support will reject your request.

Please avoid.

I signed up on what I thought was a monthly subscription only to get a free trial. I was told that I'd be reminded before my trial ended, but the reminder was written with small letters within one of the 9 (!) emails they sent me within a week.

I kindly asked for a refund as I cannot afford 1-year subscription, but they denied my request as I was one day too late. I think this is really bad service, and I was very disappointed to find out that corporation with such a cool aim treat their users this way.

I got charged for a premium account despite cancelling my free trial. I have been trying to get in contact with them for 2 weeks but haven't heard back.

Echoing the reviews of others on here - they use predatory subscriptions and auto-renewals to con you and they refuse to issue refunds or listen to mitigating circumstances. AVOID this site and use Fantasy Football Scout or Fantasy Football Hub instead.

Similar to earlier comments, this company are sharks preying on auto membership renewal. The advice on the site is awful and not helpful.

AVOID AVOID AVOID

Completely agree with the other reviewer, customer service is awful completely scammers make you sign up for an offer which you think is monthly, but it’s yearly. Contacted customer service advisor. I didn’t want to pay for the whole year and could they credit back the difference? Just a blank no. Very harsh as left me short

Awful customer service and below-par data. Fantasy Football Hub is a better alternative. Signed up for a trial, very small print and deceptive language meant that they took £60 from my account for the year. I signed up for a monthly trial, not an annual one. The day the money came out I asked to cancel for a refund and they refused. After disputes and not using the service they still refuse to refund. Be careful and do NOT sign up for a trial thinking you'll be billed monthly. Scam artists.

Poor customer service, took 10 days to respond.

Hadn't cancelled my free trial and I was rightly charged as I forgot to cancel in time. I hadn't used it at all and couldn't afford it, so I kindly asked for a refund, which was rudely ignored for 10 days.

When they finally responded they were rude and arrogant, ruled out any sort of refund and proceeded to block my email so I couldn't respond!