First class service. Informed at every point, and packaged beautifully well in compostable packaging. I love my little orchid mister, and know it will actually last, and pleased to know I am buying fr... Ver mais
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Leia as opiniões dos outros
Product that I had ordered was damaged in transit. Return process very good, paying for the return and pickup from my house, while the customer care department refunded the cost of the items that I re... Ver mais
I ordered an item and paid for express delivery as time was tight. I was assured in writing that it would arrive by Royal Mail by the Friday. Nothing arrived but, on contacting the company, I was im... Ver mais
I was delighted to receive the Pewter Celtic Whisky glass undamaged and in pristine condition. I could see it had been inspected by Debbie before leaving you. The first two I had came from Amazon the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.
Informações de contacto
24, Lansdown Estate, GL51 8PL, Cheltenham, Reino Unido
- 0344 5678 365
- customerservice@outdoor365.co.uk
- www.farrar-tanner.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Item marked/faulty
Item arrived, had some marks on the leather, sent back, should have been picked up by the companies QC process. I would class this as a "seconds" leather item. Returned straight away. In fairness the refund process was quick though disappointing that although item was faulty was still charged for postage. Wont use the company again. I have ordered similar item from another company.
Super smooth returns process
Super smooth returns process, allowing us to exchange an unwanted gift. The quality of the products, the packaging and delivery time are all first class. Thank you ☺️
Arrived earlier than stated satisfaco
Arrived earlier than stated , wrapped and protected very well
Super easy ordering and delivery
Super easy ordering and delivery. The product I needed was price competitively, and I will buy from them again.
Great leather bag and value for money
Great leather bag and value for money
Good quality products and fast reliable…
Good quality products and fast reliable delivery
Well packaged
Well packaged, quick delivery and easy to use site. Absolutely everything as expected - perfect product and perfect service.
The item arrived very quickly
The item arrived very quickly, next day, was wrapped very well and was loved by its recipient.
Excellent company and products
Excellent company and products. Have purchased multiple items each experience excellent.
Beautiful website with loads of options…
Beautiful website with loads of options (gift for male colleague). Pricing very good and customer service can’t be faulted; quick despatch and informative email comms.
Very good quality materials of the…
Very good quality materials of the manicure tools and the case., as you would expect for this price range. My husband is very happy, and he knows a high quality when he sees one. Thanks for the lovely gift wrap and a hand-written birthday wish note. We would both strongly recommend both the professional, prompt service and the quality products offered here. Thanks again.
I haven’t opened the parcel as it’s…
I haven’t opened the parcel as it’s been gift wrapped for a present but delivered quickly and well wrapped .
They are efficient
The company is efficient and works well to ensure I have regular notifications about my order.
Port personalised box
Dad was happy with the port n liked the box
Beautiful quality glass and very quick…
Beautiful quality glass and very quick turnaround and was informed every part of the journey from processing to depict and I will definitely recommend this company.
Ordering was easy and delivery time was…
Ordering was easy and delivery time was quick. The glass is a gift and it looks great, just like it does d online.
Opinel no.4
Absolutely zero hassle and exactly what I was looking for. Thanks 👍
Item was bought for a gift
Item was bought for a gift
Well impressed with the service and quality of product
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