First class service. Informed at every point, and packaged beautifully well in compostable packaging. I love my little orchid mister, and know it will actually last, and pleased to know I am buying fr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Product that I had ordered was damaged in transit. Return process very good, paying for the return and pickup from my house, while the customer care department refunded the cost of the items that I re... Ver mais
I ordered an item and paid for express delivery as time was tight. I was assured in writing that it would arrive by Royal Mail by the Friday. Nothing arrived but, on contacting the company, I was im... Ver mais
I was delighted to receive the Pewter Celtic Whisky glass undamaged and in pristine condition. I could see it had been inspected by Debbie before leaving you. The first two I had came from Amazon the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.
Informações de contacto
24, Lansdown Estate, GL51 8PL, Cheltenham, Reino Unido
- 0344 5678 365
- customerservice@outdoor365.co.uk
- www.farrar-tanner.co.uk
4,7
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Seller Communication via…
Excellent Seller Communication via email with all updates on my order and Fast Delivery.
14 de novembro de 2025
Opinião espontânea
Item arrived promptly very well…
Item arrived promptly very well packaged
I am very pleased with the quality of the item. It is an ideal.
14 de novembro de 2025
Opinião espontânea
Glasses
I bought the glasses as a wedding present for my daughter and future son-in-law. They were delivered within a few days and the packaging was first class. Would definitely use this firm again.
10 de novembro de 2025
Opinião espontânea
The item i purchased from you is of…
The item i purchased from you is of very good quality. And delivered promptly
12 de novembro de 2025
Opinião espontânea
Great nice little knife…
Great nice little knife just what I was looking for I needed a sharp knife to cut chicken id boil for my dog and ive bought 4 knives none worked, this does. fast delivery too
2 de novembro de 2025
Opinião espontânea
Easy to find what i was after
Easy to find what i was after. Delivered quickly
8 de novembro de 2025
Opinião espontânea
Personalised and speedy service
Personalised and speedy service, great quality!
10 de novembro de 2025
Opinião espontânea
This was a gift for my husband’s birthday
This was a gift for my husband’s birthday so was only opened today. Very prompt delivery, beautifully wrapped and very well packaged. Thank you 🤩
10 de novembro de 2025
Opinião espontânea
Warning
Warning – very bad experience!
I ordered a water thermos, but it was not as described. I returned it after getting a return label, but they stopped replying to my emails and I never received my refund, even after four months. Very disappointing and feels like a scam. Avoid this site!
28 de junho de 2025
Opinião espontânea
Resposta da Farrar & Tanner
Hello,
We received your return and your order was refunded on 21 August 2025. I would recommend checking your bank statements. I have also emailed you with your dated refund receipt.
We have not had any emails from the email address on your order; I cannot see any emails we have not responded to. The only contact we have from you is the initial Live Chat you sent asking to return it, in which we sent you the returns information and you thanked us for that.
Kindest regards,
Stacey
Extremely quick delivery
Extremely quick delivery and gift wrapped beautifully. The birthday gift was very well received and really good value for money
3 de novembro de 2025
Opinião espontânea
Easy to order and delivered promptly
Easy to order and delivered promptly
1 de novembro de 2025
Opinião espontânea
Quality product, with fast shipping.
The selection was vast and I was able to find exactly what I wanted. The quality was good and the engraving was beautiful. I was worried it wasn’t going to come on time because tracking had it coming a week later. It showed up early and by the day I needed it so I was pleased.
16 de outubro de 2025
Opinião espontânea
A lovely backgammon set.
A beautiful backgammon set which was delivered promptly and very well packaged. The burl olive wood is stunning and makes a display piece. My husband will be thrilled I’m sure.
1 de novembro de 2025
Opinião espontânea
Fabulous Fortieth!
My friend adored his personalised glasses for his birthday, they were delivered in super quick time and the quality was excellent. I’m so glad I found this company, they exceeded all expectations.
16 de outubro de 2025
Opinião espontânea
Lovely pen and nicely boxed
Lovely pen and nicely boxed. Well worth price.
26 de outubro de 2025
Opinião espontânea
Lovely looking product
Lovely looking product. Horrid cheap packaging which I hope isn't reflective of the quality of the gift.
2 de novembro de 2025
Opinião espontânea
Superb quality and prompt delivery.
Superb quality and prompt delivery.
Would use this company again.
24 de outubro de 2025
Opinião espontânea
Excellent Product
Easy to order, quick delivery, beautiful tankard, very pleased with the quality and care instructions that came with it. Would recommend.
21 de outubro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.