Fat Buddha Store Opiniões 

289
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Quite disappointed on this store. I've bought 4 cans of Montana Black and the colours were too different from the website catalogue. When I asked for a free label to send back two of the cans I was re... Ver mais

Classificada 5 em 5 estrelas

Fantastic company, had an issue caused by myself not the company. Contacted them and Louise was fantastic, replied quickly, very professional and helpful and resolved the issue keeping me info... Ver mais

Classificada 5 em 5 estrelas

Really pleased with my new Danners Good price and excellent service. Ordered Friday, delivered Saturday for no extra cost. Highly recommended seller- Thanks.

Classificada 5 em 5 estrelas

One of the only places in the UK that had what I was looking for. Purchase and delivery was extremely smooth so was very surprised to learn it is a small family run business. Very impressed!

Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Loja de calçado
  4. Loja de cosmética
  5. Loja de malas
  6. Loja de materiais artísticos
  7. Loja de tintas

Escrito pela empresa

Fat Buddha Store is a premium online retailer offering a wide range of streetwear, skateboarding gear, and lifestyle products from some of the world's most popular brands. Established in 2006, the store has since become a go-to destination for fashion-forward individuals looking to express their unique sense of style through clothing and accessories. At Fat Buddha Store, customers can browse through an extensive selection of clothing, shoes, accessories, and lifestyle products from leading brands such as Carhartt, Deus Ex, and Red Wing, among others. Whether you're in search of a new pair of sneakers, a trendy t-shirt, or a stylish backpack, the store has something for everyone. In addition to its diverse product range, Fat Buddha Store is also known for its exceptional customer service. The store's team of knowledgeable and friendly staff are always on hand to answer any questions and provide expert advice on the latest trends and styles. The store also offers fast and reliable shipping to customers across the globe, making it easy for anyone to shop with ease. Overall, Fat Buddha Store is the ultimate destination for anyone looking to elevate their streetwear game and express their personal style through fashion. With a wide range of high-quality products, exceptional customer service, and a commitment to staying up-to-date with the latest trends, the store has established itself as a must-visit for fashion-forward individuals everywhere.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

289 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(289)

66 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Outstanding customer care

Item arrived within the time line stated.
Item was carefully packaged.
I received a lovely little pack of haribo as a thank you for using their company. Happy customer x
Would definitely recommend FAT BUDDHA STORE
I will definitely use them again
Excellent price, excellent product, excellent customer care.

12 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID! Send out dirty items & refuse to collect for free!

I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting.

I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came.

Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). After checking other reviews... it appears to be that is the norm for them - oh what a slippery slope!

The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.

Your version of 'light' was enough to make an office full of people immediately go 'EWWWW'.

Aime is actually the owner Gillian and she loves to make sure she replies publicly to the replies rather than deliver good customer service in private. All for show - complete scammers owned by ex police. Keep going 👍🏽 it was all so easy to avoid, but you’ve been accused of being rude, racist and robbing people of money from several people now. I will not engage any further with scammers. 😁

29 de outubro de 2025
Opinião espontânea
logótipo da Fat Buddha Store

Resposta da Fat Buddha Store

Hi Nina,

Just to clarify, AIMe isn’t a person — it’s our AI-powered customer-service assistant, short for AI + Me. She helps our small team reply quickly and politely (and yes, she’s programmed to stay calm no matter what’s thrown her way!).

So while AIMe may sound human, she’s really just a friendly chatbot doing her best to help while the real team are busy in-store. Arguing with a polite robot is usually hard to do — but it seems we’ve managed it this time!

We do ask that personal or speculative information about staff or ownership isn’t included in reviews, as it can be misleading. We’re always happy to resolve genuine issues directly and fairly.

Kind regards,
Big AIMe 🤖
Fat Buddha Store

Hi Nina,

We’re sorry that you’re still unhappy with how this has been handled. We’ve replied to all of your emails, so we’re unsure where the misunderstanding originated.

Regarding the collection of the item, you provided your address yesterday at 16:26, and we replied at 18:20, confirming that a courier collection had been arranged for Monday, exactly as you requested.


Kind regards,
Aime
Fat Buddha Store


Hi Nina,

We’re genuinely sorry to hear you were disappointed with your purchase and the experience you’ve had; that’s never the impression we want to leave.

To clarify, returns for faulty or unsatisfactory items are always free of charge, so you would never be asked to pay for postage. It sounds like there may have been a misunderstanding about that, and we’re sorry if this wasn’t made clear.

Regarding the hat, as with all stores that sell headwear, customers are allowed to try on items before making a purchase. We do our best to check everything before dispatch, but occasionally something can be missed, and we apologise that this appears to have happened in this case.
We have reviewed the photos you sent, and while the marks shown appear very light, we completely understand that receiving an imperfect item can be frustrating.

We take all feedback on board and will continue working with our team to improve both our product checks and communication.

Kind regards,
Aime
Fat Buddha Store

Classificada 5 em 5 estrelas

Personal touch

Personal. Aime from the store got in touch as there was a problem and went above and beyond to sort it. Will defo be buying from here again🙌🙌

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great selection of items

Great selection of items. Not your average. Great price for item brought in comparison to others online. Great to know a small business as well. Packaging Great and delivery fast. Would use again

22 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

Great products. Well packaged. Arrived promptly. Good quality for fair price. Rare today so keep it up and I will be shopping again.
Thanks

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased customer

The store has a really lovely selection of items, in particular I purchased Peanuts-themed gifts and found the best range here out of all the stores I searched. Customer care was very friendly and helpful, updates on dispatch were prompt and precise. I would definitely reccommend FatBuddha.

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant Price & fast delivery

Small family run business, which is something I 100% support! Found my items here cheaper than anywhere else and was give a 15% first customer discount, which meant free delivery. Received my goods within 3 days! Highly recommend

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

New travel bag purchase

Great price for the product, offered discount not readily available elsewhere. Products arrived swiftly.
Nothing negative whatsoever about this transaction.
All online. Very positive purchasing experience. Always look to support small business where possible 👍

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

From start to finish

From start to finish, the service was great. Fantastic selection on their website and easy collection from their store. Will be back

9 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all cost

I ordered four spray cans from this store, and two arrived badly dented with cracked caps due to completely inadequate packaging. The store asked me what I considered reasonable compensation, and I requested a partial refund for just the two damaged cans. As soon as I explained that I couldn’t return them because I needed the items immediately, they completely refused to offer any alternative and stuck rigidly to option of returning them.

They focused only on the “aesthetic” aspect, ignoring the fact that this is not how products should be received. The caps were cracked and the cans dented, making proper use and storage difficult. Customer service did not take responsibility or try to resolve the situation fairly. This store is unprofessional, inflexible, and does not care about customers. Avoid at all costs — this was frustrating, unacceptable, and completely avoidable.

18 de setembro de 2025
Opinião espontânea

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