fearless-flyer.com Opiniões 

109
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TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is an excellent course- the modules covered so many topics and prepared me perfectly for the actual flight. My biggest fear was turbulence which we experienced on landing as it was a cloud... Ver mais

Classificada 5 em 5 estrelas

Honestly this experience was absolutely incredible. I attended the experience flight on 27th September at Manchester after completing the ground course and attending the zoom call a few days prior. A... Ver mais

Classificada 5 em 5 estrelas

Just book it, felt remarkably calm throughout the whole flight and ready to go away in 10 days, don’t hesitate and book it, it will completely change your way of thinking with regards to flying. Mar... Ver mais

Classificada 5 em 5 estrelas

I was a bit sceptical about what the course could do for me, but I can say with all honesty that if you stick with the methods however strange it feels at the beginning and see it through to the end w... Ver mais

Informações sobre a empresa

Escrito pela empresa

The easyJet Fearless Flyer course has been helping people overcome their fear of flying since 2012. The course offers online and live course solutions with dedicated Experience Flights in a full crewed easyJet aircraft with the benefit of a captain's commentary throughout the journey.


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4,9

Excelente

TrustScore: 5 em 5

109 opiniões

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4,9

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(109)

52 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have been flying abroad for holidays…

I have been flying abroad for holidays for 25 years. I always had a fear of flying, but the doctor had prescribed medication to use at the time of my flight. In November I should have been going to Fuerteventura for a holiday, I went to get my medication from the doctor, but I was told that medication could no longer be given. I cancelled my holiday as I was so frightened about flying! Then a few weeks later I decided that I had to do something about this, I was desperate to go on holiday, and my husband was too!
I contacted the easyJet Fearless Flyer team and booked in for the course. I watched the course a few times, then also did the relaxation techniques regularly, they really helped.
Today I flew for the first time without any medication!! I am so proud of myself, and honestly, if I can do it anyone can! The team were brilliant at the airport, very reassuring, and the pilot talked us through every step of the flight. I will be recommending this course to others. Edited to add, just got back from holiday to Fuerteventura, four hours 30 minutes flight there and 4 hours 30 minutes flight back without my medication!! Next holiday booked for June!

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fearful of Flying - Not Now

The course has taught me a lot about the technical side of flying and the causes of turbulence & some very excellent techniques for coping with anxiety prior to boarding the aircraft & once airborne - I can now look forward to holidays instead of wishing I wasn’t going !

9 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent course to gain the reassurance and fearful fliers needs.

Excellent course to gain reassurance and to benefit from the experience of booking in for a flight, going through security, boarding and of course the take off, the cruise and the landing. Very well informed staff who fully appreciated the wide range of fears and phobias amongst those of us who are fearful fliers. Excellent VFM too.

2 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This course is brilliant

This course is brilliant and has given me the confidence to get back on a plane. The team really do care and the strategies provided really gave me the confidence to step on board
Thank you so much I would highly recommend this to anyone who is scared of flying

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The online course was fantastic

The online course was fantastic, it covered every area of flying and the mechanics of the plane. Lots of exercises to help you learn to relax. On the flight all the staff were there to help you and were very reassuring.

26 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Worth every penny

I would highly recommend the course and experience flight to any nervous flyer. I learnt some useful techniques, and it felt like every single member of the course team was willing me on to enjoy flying again. Thank you all so much.

26 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It truly works! Amazing course

I would just like to thank the all the team that put the easyJet fearless flyer course into place, I took my first flight to Belfast since taking the course and with the support from downloading the captain's commentary helped me immensely, i was able to tell my daughter when she looked worried after hearing a noise that it was all ok and explained to her why it was making that noise. I'm already looking at flights back to Belfast as we have family there!

I cannot explain the feeling of joy that I had after the flight, i never thought i would do it and that the course will not help with MY fear as I'm terrified. Again thank you so much.

3 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Worthwhile experience

Was good to be amongst people who understood how I was feeling. The captain's commentary helped and took the catastrophising out of my thinking. Highly recommend this course

19 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Updated Review: Disappointing Customer Care

Whilst I have no doubt this course holds valuable content for many It is important to express my experience.

I recently enrolled in a fear of flying course offered by EasyJet Fearless Flyer. While the course content may be valuable, my experience was unfortunately marred by a strict deferral policy and a lack of understanding regarding customer needs.

I requested to reschedule the course to a later date due to personal reasons. This request was denied, despite the course still having availability. The company claims this adheres to their terms and conditions, but such inflexibility creates unnecessary friction with customers. To be clear I would have more than happily paid a deferral fee. I tried to explain my need for additional time, but Mark from FF repeatedly focused on irrelevant details and dismissed my concerns. I attempted to reach an amicable solution, but he was adamant that I was in the wrong and refused to concede any ground.

The response to my initial negative review focused on the fact that I did not complete the course as originally planned and sought alternative solutions. While I did explore other therapy options, my decision to defer the course was genuine and separate from these efforts.

Ultimately, I believe a more accommodating approach to deferral requests would foster a more positive customer experience. Had my request been considered, I would have likely completed the course and provided a positive review.

I have no doubt the business will respond at length to this review as Mark has been very passionate in our exchanges but given the level of customer care I experienced and how I was made to feel I believe it was important to share my perspective on the matter.

1 de novembro de 2024
Opinião espontânea
logótipo da fearless-flyer.com

Resposta da fearless-flyer.com

John

Sadly your review does not reflect the true circumstances of the situation, and is therefore very misleading, which is a great shame for anyone looking to overcome their fear of flying.

So I must set the record straight, because what actually happened was you contacted us a few days before the experience flight, to say that you did not feel ready to fly, as YOUR therapist’s techniques, that you were using, were effectively not working for you, and you refused to undertake our ground course which is an essential part of the process for anyone who wishes to take one of our Fearless Flyer experience flights.

But as I have explained to you many times, in our numerous email exchanges since, we do not offer experience flights for the benefit other therapists.

Our course is a complete solution including a very comprehensive ground course which contains a highly reassuring pilot presentation covering the technical side of the fear of flying, together with our own therapist's techniques that will help to change the way you think about flying.

This is a proven and very successful process that has helped over 13000 people over the past 12 years (at the time of writing this response).

We also make it very clear that it is a condition of the course that you fully watch the ground course before taking the flight and you had access to that course for over 10 weeks but refused to watch it.

Even at the time of your request you still had a number of days to complete the course, but again you effectively refused, although you are now claiming that you did watch some of it, despite me sending you screenshots of your profile on our system confirming that it remained totally unwatched!

You also didn't attend our pre-flight zoom call a few days before the flight.

So in truth, it is not surprising that you didn't feel ready to take the flight, because you hadn't undertaken any of our PROVEN processes that have been specifically designed to help you.

Instead, you wanted to just take our flight with the help of your own therapist. This is not what we offer, and in those circumstances you perhaps would have been better booking yourself on a standard commercial flight to test your therapist's skills.

You are absolutely right, as an ex-phobic myself, I am very passionate about our course, and we are all passionate about helping people overcome their fear of flying. That's why I have asked you a number of times to remove your review because it is unfair and does not represent the true facts, which is a shame because rather than accepting the facts, all of which are fully set out in our extensive email exchange, you just appear hellbent in trying to stop others from overcoming their fears with a 1 star review which you have openly admitted is damaging to us.

I'm not sure why you would want to do that but I just hope that anyone reading this is not put off, because I know first-hand how debilitating a fear of flying can be (it stopped me flying for 2 years many years ago) and I know the braveness it takes to even begin researching a solution, so I still hope that one day, you might reflect on the situation and remove this unjust and misleading review, and in the meantime we look forward to helping others overcome their fears with the help of our brilliant ground course that you refused to watch.

Mark Wein
Course Director

Classificada 5 em 5 estrelas

The fearless flyer flight was run…

The fearless flyer flight was run really well and the staff were all so helpful and reassuring. The ammount of information they gave was really reassuring.
I would recommend the whole process to anyone who has a fear of flying.

16 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A Life Changing Course

I found the course remarkable and I cannot thank the Fearless Flight team enough.

All of my fears seemed to fall away as I approached the aircraft for the experience flight and I had to pinch myself when I realised that with the amazing help of the team from the online course and on the day, and after so many years of being riddled with anxiety and having to use medication and alcohol to fly ,I was actually capable of getting on the plane and enjoying the flight.

I would thoroughly recommend this course to anybody suffering from a fear of flying and once again , thank you so much for all your help.

16 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

ENJOY FLYING

Even though I do fly, my phobia is turbulence. I joined this course as I can't go on avoiding it. I completed the 16 modules which were very helpful. The techniques for calming down work. The flight day was organised, staff on hand and a running commentary while on flight. Mark and his team were on hand to myself and other passengers. Every bump, sound , change of lighting was fully explained. This is the first time I have been relaxed on takeoff. Please take the course it will change your flight experience and give you confidence to fly.

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What an amazingly educative experience

What an amazingly educative experience, What an amazing team. Allayed all my fears. First time in 25 years I’ve flown with confidence and in peace, and I did it solo without medication and alcohol. Job done. Next flight the Maldives. Thank you so very much for opening my mind and my world.

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

At the age of 57 with a fear of heights…

At the age of 57 with a fear of heights have never flown before due to the height ..my partner has travelled all over and wanted to experience a trip together but I couldn’t bear to be that high up . I then found easyJet fear of flying took a few days thinking about booking up with doubts .. I then decided to take the course with a flight worth every penny very supportive all the way The captain and mark and Lawrence were so helpful and supportive throughout the whole time it’s a life changing experience and opened a whole new world for me, so thank you so much I’ve never flown and I enjoyed every part of this course even the flight witch shocked me and to assure me I was safe and at ease so a big thank you and recommend taking this course. Already booked and going to Egypt next year and looking for one to have very soon .. so once again don’t think about it just do it I know it’s a big step but well worth it so once again a big thank you to all the people involved in making me a non fear flyer 😃✈️

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fear conquered 😁

Knowing more about how flying actually works & the explanation of all the sounds during the flight made it possible for me to actually enjoy takeoff & landing rather than being curled in a ball with my head on my knees. It has given me confidence in flying

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

WORTH EVERY PENNY - BOOK TODAY!!!

I recently completed a Fearless Flyer course at Gatwick Airport at the end of March 2024. It has changed my life and completely removed my fear of flying! Do not delay and book the course - I cannot recommend it enough!

Your fear is NO different to mine!!! TRUST ME - you can overcome this... If I can do it - so can you!!! The course will provide you with ALL the tools you need to fly fearlessly!

My panic attacks were provoked by the loss of my father at 22 years old which is what led to my fear of flying. My fear of flying required me to be heavily medicated (mixed with alcohol) to be able to fly. Even then, it still filled me with dread! Just talking about flying or even seeing an aeroplane would make me feel anxious!

On the day of the course, my anxiety was so high that I mistakenly ended up at Heathrow Airport with only an hour before check in closed at Gatwick. Needless to say, I made it with only seconds to spare. Crazy what anxiety can do; completely mess with your mind! NOT NO MORE!!!

Following the course at the end of March, I have just successfully completed my first solo flying trip. I went on holiday to Thailand whereby I completed 4 flights over the course of12 days - all without any wobble at all and most importantly without any medication (nor alcohol) as previously was the case. In fact, I thoroughly enjoyed every flight and watched out the window to see all the beautiful sites that flying has to offer. THIS WILL BE YOU!!!

The course has absolutely changed my life 100%. It hasn't just conquered my fear of flying but I find I can use it in other aspects of my life. So a massive thank you to course leader Mark (and his wife) for developing such a sensational course; special thanks also to Lawrence for all the techniques to conquer your fear, to Pilot Maria for being on board of the aircraft on the day of the easy jet fearless flyer flight and to all other team members.

I truly cannot express my gratitude enough. Having conquered my fear on the first flight my tears of panic were replaced with tears of happiness and joy and even writing this now I can feel myself welling up. I truly appreciate everything that everyone has done and shall be recommending this course to everybody and anybody that will listen because, as I say, it has literally changed my life and that is no exaggeration!

My only regret... I didn't book the course sooner!!!

AMAZING!!! 5 STAR!!!

2 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A visit to WHSmiths and the lady that vanished

I was in WHSmiths Hereford back in March, looking for a self help book on flying. Unfortunately there were none, I asked an assistant. While doing so a lady overheard my conversation and we started to chat and then she was gone, but before she did. She recommended the easyJet Fearless Flyer course and on the 23rd June 2024 I took a Fearless Flyer flight from Birmingham airport. Talking to fellow participants made me realise how it affects so many people and how this course could really help you overcome your fear of flying. I may not be talking to you in WHSmith Hereford but if you are reading this please book a Fearless Flyer course with easyJet - you will not regret it. The Fearless Flyer team that work with you are amazing. The crew on the day were fantastic.
Next year the house manager (wife) and I will be going to Sri Lanka to celebrate 35 wonnderful years together. My Journey started in WHSmiths Hereford.
Your Journey starts now by reading this. Fate allowed the lady in WHSmiths to talk to me, and for me to start the Fearless flying Journey. Its that same fate that brings you to reading this today.
Book a fearless flying Course and allow your dreams to take off and your anxietys to stay on the tarmac were they belong.
Best wishes to you, Richard

23 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An amazing sense of achievement

I purchased the Fearless Flyer online course about a year ago and kept putting off booking the experience flight. I finally booked the Edinburgh flight and can honestly say that I was not nervous at all. Somehow on the day everything that you have been taught in the online course just falls into place. I was more calm than I thought I would be on the day of the flight. The Fearless flyer team are amazing and talk you through everything pre flight. Special thanks to Captain Kate who sat with us at the departure gate chatting and reassuring everyone and gave a full commentary throughout the flight of what was happening and what the different noises were. The EasyJet crew were also great, checking that everyone felt ok. After 11 years of not getting on a plane I finally did it and what a sense of achievement!
I would recommend this course to anyone who has a fear of flying.

17 de junho de 2024
Opinião espontânea

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