Cheap but no customer service. I booked a crossing with a 9m long trailer. P&O gave confirmation of that length but ferry savers gave 5.7m. I ignored that as I had P&O confirmation. I then had to chan... Ver mais
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Leia as opiniões dos outros
I was about to book a 5 day short break Dover to Calais return direct with P&O ferries, cheapest deal came in at just under £200 return. Wife entered same dates and times in Ferrysavers and P&O... Ver mais
Very clear and not a difficult service.Uou can book tickets very fast and with a really good price.Will use it in the future and definitely recommend to everyone
Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Tha... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Book cheap ferries to France, Ireland, Spain, Holland and more with all the major UK and European ferries companies. Find cheap cross-channel ferry tickets and the latest ferry offers online with ferrysavers.com
Informações de contacto
4,5
Excelente
14 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything was so simple and clear…
Everything was so simple and clear about the information about my trip
26 de junho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I searched for Holyhead to Dublin ferry…
I searched for Holyhead to Dublin ferry return for 1 week Friday to the following Friday. Unfortunately the website brought up results for an entirely different journey and time frame. The website gave me a price for the opposite direction and returning on the following Saturday not Friday. Thus I had to pay a further £40.00 booking fee for reversing the journey and spend an extra night in Ireland. It seems like a basic requirement to offer prices and availability for the requested journey and not something entirely different. Very disappointed with the service and will be putting my experience with this website online so other customers do not suffer the same negative experience.
16 de junho de 2026
Resposta da Ferrysavers
Hello,
We appreciate you sharing your experience. We are concerned to hear about the difficulties you encountered with our website and the incorrect journey details, which led to additional costs and an extended stay.
We are actively reviewing our system to prevent such discrepancies for future bookings.
Just to clarify, our systems does not automatically select routes/dates, but it does give closest options, based on what customers enter. So customers can select the best option and proceed from there. I am sorry if this was confusing.
Also, we always show a summary of what is being booked and paid for, throughout the booking process.
If you would like to discuss this further, please feel free to send us a message from your booking page, and we will be happy to help. Alternatively, we can be contacted here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you.
We appreciate you bringing this to our attention.
Kind regards,
FerrySavers
👍👍👍👍👍❤️❤️❤️❤️❤️
23 de junho de 2026
Straightforward and extremely speedy…
Straightforward and extremely speedy service. Excellent !!
23 de junho de 2026
Easy process and vey fast
21 de junho de 2026
Great value
I have always used this service as the prices are great & you have plenty of options for times.Very easy process to use & to sort your trip.
19 de junho de 2026
Booking Amendment Confirmation - 17481299 -
This used to work great, but now they are just time waisters. So hard to communicate and understand what is going on now.
You answer their mail and get:
This Mailbox Is Not Monitored
ferrysavers
To: me
·
Fri 19 Jun at 11:32
Message Body
Thank you for your email. Please note that this mailbox is not monitored and you will not receive a reply to your email.
If you wish to contact us please login to your booking and send us a message or re-send your message here.
Kind Regards,
Ferrysavers Customer Support"
They wrote to me, I have answered, and then they tell me to write somewhere else???
The chat bot tells you rubbish also!
All I wanted was
Ferry Booking Amendment Confirmation - 17481299 - but suddenly I was unable to change, and no explenation given. Just kicked me from the chat since I was not responding quick enough after hours of ignoring me!!! Wait and give me the same grace I gave to you, no?
About 30 mails in, and they are still not offering explanation on what is going on with their website, and each answer get automated response that I have wrote them wrong, and then get's the real answer, which is still ignoring my question, and answering already answered I did not asked for.
It's as if they do not read my mails at all.
The solution they are offering is one off, not a permanent solution or explanation how to handle these issues in future and what is actually going on, that things have changed, that simple booking change is so difficult now.
19 de junho de 2026
Opinião espontânea
Resposta da Ferrysavers
Dear Customer,
Thank you for your feedback.
We are sorry that you were dissatisfied with your experience.
We have reviewed your case and can see that your initial reply was sent to a no-reply email address. The automated response advised that this mailbox is not monitored and explained the alternative ways to contact us.
You then contacted us through your account. Our chatbot provided instructions on how to amend the booking, and when you advised that you were unable to complete the amendment yourself, your enquiry was transferred to a member of our team for assistance.
Your request was received and handled within minutes. We provided you with the amendment options and the applicable quote, and we are currently awaiting your response in order to proceed with the booking amendment.
We appreciate that the process may have been frustrating, but we can confirm that your request was received and actioned promptly, and our team remains ready to assist as soon as we receive your reply.
Kind regards,
Ferrysavers Customer Support
Easy to book
18 de junho de 2026
Very easy to book
18 de junho de 2026
Absolutely appalling
Absolutely appalling, if you need help all you get is AI bot!
I have repeatedly requested a phone call but to no avail!
I am at my wits end and will NEVER use this company again!
15 de junho de 2026
Opinião espontânea
Resposta da Ferrysavers
Hello,
Thank you for your feedback. We have reviewed the correspondence and can see that our customer service team responded to your request to add a cat to the booking within 30 minutes of receiving it.
We are therefore sorry to learn that you were dissatisfied with your experience, as we believe we addressed your request as promptly as possible. We would also like to clarify that your enquiry was handled by a member of our customer service team rather than an automated system.
If there is any aspect of your experience that we may have misunderstood or could have handled better, we would welcome any additional feedback.
Regards
Ferrysavers
So easy to book
So easy to book. As Islanders we use Red Funnel a lot. Just loved the easy booking because it was so quick. Loved the layout. Perfect.
14 de junho de 2026
Easy to use and efficient
13 de junho de 2026
I have used this company many times and…
I have used this company many times and have always found the prices are competitive. The process is simple. What more can a person ask?
13 de junho de 2026
Quick and efficient booking process
13 de junho de 2026
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