Great store! Staff are very friendly. One of the better stocked stores. Participate in One Piece locals - the ticketing system is simple and there's a good crowd supported by Firestorm. Have also had... Ver mais
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Leia as opiniões dos outros
I’ve had a great experience with Firestorm for One Piece TCG. The staff genuinely care about building the local player community rather than just selling products. They run regular events, are friendl... Ver mais
Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... Ver mais
Communication was excellent, me being me decided to make a change last second and they wouldn't release it till they were 100 percent sure it was right. Communication is a rare thing these days so mea... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Informações de contacto
15 Trade Street, CF10 5DT, Cardiff, Reino Unido
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4,9
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 81% das suas opiniões negativas
Geralmente responde em 14 horas
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Great products
Great range of products available at a competitive price, easy ordering experience & fast delivery
4 de julho de 2026
First class experience
First class experience - was apprehensive to start with as only came across them through google search of a product - ordered one item to start with and the communication was superb and arrived as expected so went and ordered several items literally a couple of days after first again spot on and the communication is first class - will definitely be using them again
1 de julho de 2026
I went into firrstom Swindon Friday…
I went into firrstom Swindon Friday with a few of my mates and the staff was so rude accused me of being a scalper when I asked is there any Pokémon packs. I was also informed that they are working closely with a store in Swindon that has allegations of reseals packs and selling at eBay price for their seal. I don't know about Cardiff and I've heard great things, but Swindon needs a change.
3 de julho de 2026
Opinião espontânea
Resposta da Firestormgames
Hi TJ, thanks for your comments. We have full CCTV in the Swindon store and having trawled through it I can't see or hear anything that relates to your comments above. If you could reach out to us directly with a specific time we can review further. Regarding us working closely with another store, you have been mis informed. We have no commercial links with any other stores in Swindon or the wider area. We did play an inter store Pokemon challenge with a local store recently which is what I think you may be referring to? This was a group of our regulars who challenged another stores regulars, nothing sinister about that, just the local community trying to have a bit of fun. Please reach out to us on our contact page or call the Store Manager in Swindon if you would like to discuss further or even join in? Regards Rob
Fantastic
Fantastic, speedy delivery, good communication cannot fault the service
29 de junho de 2026
Paquet de cartes déjà ouvert
Paquet de cartes commandé, déjà ouvert à la réception et en mauvais état.
29 de junho de 2026
Opinião espontânea
Resposta da Firestormgames
Hi Thomas, apologies I believe we have located your order. The Warhammer Chapter Approved Mission Deck you ordered were as received from Games Workshop, we agree the quality of these are not up to their usual standard, the seal on these seems to be very fragile so can look like they may have been opened previously. Rest assured they have not been tampered with. If you are unhappy with the quality/condition, please reach out to us and we would be happy to replace for you. Regards Rob
Bonjour Thomas, toutes mes excuses ; je crois que nous avons retrouvé votre commande. Le jeu de cartes de missions « Warhammer Chapter Approved » que vous avez reçu est exactement tel qu'il nous a été livré par Games Workshop. Nous convenons que la qualité n'est pas à la hauteur de leurs standards habituels : le sceau semble très fragile, ce qui peut donner l'impression que le produit a déjà été ouvert. Soyez toutefois assuré qu'il n'a subi aucune altération. Si la qualité ou l'état du produit ne vous conviennent pas, n'hésitez pas à nous contacter ; nous nous ferons un plaisir de procéder à un échange. Cordialement, Rob.
Victor Corpse Bride Figure
The figure arrived the next day when it was suppose to take over a week which one was good. The process for buying was simple and easy to understand. The only downside is that the company they used to post mine did not knock or ring the doorbell at all and was only found later on when we had to take the dog out and found it. Luckily it hadn't been taken or damaged.
22 de junho de 2026
Awesome service as usual
Awesome service as usual , thanks firestorm . Quick pick and pack. Dispatched v.fast.
21 de junho de 2026
Firestormgames. Well recommend.
Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the game box arrived in perfect mint condition and well in accordance with the delivery schedule. Very pleased with purchase. Firestormgames is now on my list of go to places for games and gaming accessories, will definately purchase from this company again, and highly recommend.
20 de junho de 2026
Fast and efficient
Fast and efficient as expected from a very good store that im always going back to
20 de junho de 2026
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