My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... Ver mais
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Leia as opiniões dos outros
Great range of stock at excellent prices. Gundam kit dispatched quickly, well protected and arrived in perfect condition. Will happily buy from again.
Firestorm Games delivered my purchase to me in great time with frequent updates on shipping - it was near the cutoff for next day delivery but they ensured it was packaged and posted. Product arrived... Ver mais
I am absolutely blown away by the service I have recieved from Firestormgames. Their communication was amazing, and my item was posted basically as soon as I had ordered it. It has arrived very well p... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Informações de contacto
15 Trade Street, CF10 5DT, Cardiff, Reino Unido
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4,9
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my order, when it was picked and when it was shipped.
7 de maio de 2026
Really great experience- had to return…
Really great experience- had to return an order due to subsequently not being needed and staff were so helpful
6 de maio de 2026
Great price and fast delivery
Great price and fast delivery. Would definitely use again.
6 de maio de 2026
Fast Turnaround
Order placed after work Thursday, picked & packed that evening, dispatched on Friday & delivered on Saturday. Will be buying from here again.
1 de maio de 2026
Excellent on line service
Excellent on line service, quality products at competitive prices
5 de maio de 2026
The website was easy to navigate
The website was easy to navigate. Availability was clear. The product arrived promptly and was well packaged.
5 de maio de 2026
Great service, very fast delivery.
Needed a game for our holiday, ordered on a bank holiday and it was dispatched that day and arrived in 48hrs.
4 de maio de 2026
Prompt delivery, Well packaged
Very prompt delivery baring in mind I ordered on a bank holiday. Aerosols were well packaged against damage and clearly labelled. The great service I always seem to get from Firestorm, which is why I go to them regularly.
4 de maio de 2026
Fantastic service and swift delivery
wanted a couple of things to start playing a game called gaslands, the products where greatly priced and the order and came the next day securely packaged, would use again and recommend to others.
1 de maio de 2026
The items ordered were as advertised…
The items ordered were as advertised and arrived promptly.
30 de abril de 2026
Excellent price and quick turnaround.
The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified.
The box (quite large) was a bit battered and the contents scattered but intact. I am not overly worried and it appears this was the delivery service not Firestorm. Will certainly order from them again...and quite soon.
30 de abril de 2026
Lower free postage limits
Lower free postage limits, faster ree postage used, clear info on what is in stock.
30 de abril de 2026
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