Firetree Chocolate Opiniões 520

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Ver mais

Classificada 5 em 5 estrelas

I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Ver mais

Classificada 5 em 5 estrelas

I just wanted to say thank you for creating such high-quality, rich dark chocolate. Your products have been a game-changer for me in my journey to reduce sugar - they satisfy my sweet cravings wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Ver mais

Informações sobre a empresa

  1. Chocolate artesanal
  2. Loja de doces
  3. Fábrica de chocolates
  4. Loja de chocolates
  5. Confeitaria
  6. Fornecedor de brindes corporativos
  7. Buffet de doces e sobremesas
  8. Mercearia gourmet

Escrito pela empresa

Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

520 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very quick postage ethically tasty

Very quick postage . It's great having such a mindful,caring chocolate maker and it really is good stuff. A daily chocolate with no sugar and ethical guardians.

5 de agosto de 2024
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Resposta da Firetree Chocolate

To be called ethical guardians is very high praise and we are proud to say we rise to that by trading directly with hand-picked cocoa farmers, working with them to ensure they get the best out of their cocoa crops and paying them above and beyond the 'farm-gate price' to make cocoa a sustainable livelihood.

That the chocolate also happens to taste great is an added bonus, thanks to our expert Chocolate Maker. Thank you for supporting our small chocolate company through enjoying our products.

Classificada 5 em 5 estrelas

Great service and delicious hot chocolate

Great service. Kept updated on order progress. Delicious selection of hot chocolate.

5 de agosto de 2024
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Resposta da Firetree Chocolate

Thank you for making our day with your 5* review. We are glad that our customer service ensured you were kept up to date on when you received your delicious hot chocolate.

We wouldn't want you to be too far away from your next Firetree moment, after all...

Classificada 5 em 5 estrelas

Delicious. Well worth it.

Ordered and received easily and quickly. Really surprised by the chocolate. It really is lovely... if you like dark chocolate. If you're wanting a treat without sugar, perfect.

14 de agosto de 2024
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Resposta da Firetree Chocolate

Thank you for this great review and the Firetree team are so pleased to hear that we have a new fan of Firetree.

Our chocolate and no-added-sugar bars, Thins and hot chocolate is still a taste revelation to us as who knew dark chocolate could taste this good? With great beans, comes great chocolate.

Classificada 5 em 5 estrelas

Great service and delivery

Once the weather was cool enough the order came extremely quickly- thank you.

5 de agosto de 2024
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Resposta da Firetree Chocolate

Thank you for the 5-star review and it means a lot to a small business like ours. We're glad that your order came quickly.

We always ask if you would prefer us to wait until a heat wave is over. The reason being that after all the months of growing, expert harvesting, drying and fermenting, then the 3 months our cocoa beans take to get us from these remote volcanic islands, before we take the time to roast, grind, conch and carefully hand pack your chocolate, we wouldn't want you to receive your order in anything less than perfect condition. It would seem a shame after all that care and attention to not maintain these high standards!

Classificada 4 em 5 estrelas

Exquisite gems!

Random thoughts:
I Love the variety of dark chocolates.
Exquisite flavours, not too sweet, not too " buttery".
Elegant packaging and perfect thickness of the chocolate .
Excellent value for money!
Enjoyed the personalised description of each one s origin.
Would absolutely recommend.

5 de agosto de 2024
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Resposta da Firetree Chocolate

We are thrilled that you find our chocolate bars to be exquisite gems - what a lovely description! Each of the bars are as unique as the cocoa beans used to create them, so we felt we needed to give them the respect they deserve and allow them to sing through the taste notes they contain.

Thank you for for taking the time to review us and for championing a small British chocolate maker.

Classificada 5 em 5 estrelas

Good service and product.

Easy to order and quick delivery. Ordered the tasting selection for someone's birthday. They loved the chocolate and varied flavours. Good quality and selection and decent sized bars to try each flavour properly. Would recommend. Thanks.

5 de agosto de 2024
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Resposta da Firetree Chocolate

We're so glad to hear that our chocolate was loved by the gift recipient. And what a wonderful person you are for choosing us in the first place! Thank you for recommending us and taking the time to leave a 5* review for our chocolate, website and customer service.

Classificada 5 em 5 estrelas

The products

26 de julho de 2024
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Resposta da Firetree Chocolate

We couldn't ask for a better remark on what makes your review a 5* one! We will endeavour to keep up our high standards of chocolate so you can enjoy 5* products for many more orders to come.

Classificada 5 em 5 estrelas

First time ordering Firetree…

First time ordering Firetree chocolates, and I am extremely happy with the quality of the chocolate. I will definitely order again and look forward to trying the hot chocolate in future.

22 de julho de 2024
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Resposta da Firetree Chocolate

The whole team are thrilled that we have in you a new Firetree fan. And in return, we look forward to carefully hand-packing and sending out our volcanic bars and hot chocolate to you in the future.

Classificada 5 em 5 estrelas

good service, no cancellations

good service But There is no cancellations policy after same day we buy .

26 de julho de 2024
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Resposta da Firetree Chocolate

We're glad to have provided you with good service as that is one of our company values. We hope to be sending our chocolate to you for many more years to come. Thank you for leaving a review for us.

We noticed you amended your review. Thank you for your feedback and we have taken this on board. Currently we do have a Returns Policy as well as a Termination Policy on our website, and while the statements are true, the latter is an area that we need to reword to make it clearer. In the meantime, if at any stage you wish to cancel your order, please get in touch with us via the online chat, or reply to the order confirmation email you were sent and we shall action this for you.

Classificada 5 em 5 estrelas

Packaged well

Packaged well, very smooth chocolate, lovely size bars.

22 de julho de 2024
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Resposta da Firetree Chocolate

Thank you for taking the time to leave a review. We're pleased you are enjoying our volcanic chocolate bar collection. We believe that the smoothness of our chocolate helps you experience the natural taste notes in the chocolate to the fullest.

Classificada 5 em 5 estrelas

Best ever chocolate flavours

Had not tried the Firetree brand before but found it delicious, so smooth, so rich 😋 will be back for more

12 de junho de 2024
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Resposta da Firetree Chocolate

Welcome to Firetree Chocolate! We're thrilled to hear that you enjoyed your first experience - what wonderful ways to describe our chocolate. We look forward to sending you future deliveries of delicious, smooth and rich volcanic chocolate...

Classificada 5 em 5 estrelas

Lovely

Lovely , excellent chocolate.

17 de julho de 2024
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Resposta da Firetree Chocolate

Thank you for your 5* review and we couldn't ask for our chocolate to be described in a better way! Thank you for championing our small chocolate company.

Classificada 5 em 5 estrelas

Your drinking chocolate has a wonderful…

Your drinking chocolate has a wonderful warming and delicious taste.
Your delivery was very good: really quick.
Thank you.

16 de julho de 2024
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Resposta da Firetree Chocolate

We believe that our hot chocolate is delicious, so to have people agree with us is always great to hear. As is the fact that you received your 'Firetree moment' efficiently and quickly. Thank you for your support of our chocolate in molten form!

Classificada 5 em 5 estrelas

Great product , great service

Website is informative and nice to know where the beans come from and are different. Really speedy delivery. I bought a set of different percentage choc to try, not through them all, but what I've tasted so far has been good. Nice to have some tasting notes too. Recommend to anyone - much better than any sweet, rubbish choc you can get in a supermarket, and good to support a uk company

15 de julho de 2024
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Resposta da Firetree Chocolate

Thank you for this shining review and for touching on all parts that we hold dear. From getting the reasons why Firetree is different to other chocolate, to being able to get your chosen set of bars to you in good time, we endeavour to meet and surpass your expectations for many more years to come.

Thank you for championing and supporting our UK-based chocolate company, it means the world to us.

Classificada 5 em 5 estrelas

Best hot chocolate I've ever tasted

Best hot chocolate I've ever tasted. The bars of chocolate are sensational

15 de julho de 2024
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Resposta da Firetree Chocolate

Whether in bar form or molten hot chocolate form... we couldn't ask for a better review than that! Thank you for taking the time to let us know how you feel about Firetree and the chocolate we create.

Classificada 5 em 5 estrelas

Excellent hot chocolate

The Mindanao Island hot chocolate from the Philippines is superb. Very fast delivery.

15 de julho de 2024
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Resposta da Firetree Chocolate

Thank you for highlighting our Philippines 73% cocoa hot chocolate. It truly is something magical and nearly everyone who tries it falls in love instantly! We hope your review will help convince others to experience it for themselves.

Classificada 5 em 5 estrelas

Perfect present for my dad :)

Perfect present for my dad :)

6 de junho de 2024
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Resposta da Firetree Chocolate

We're so glad that your dad found his gift from Firetree perfect. We aim to create smiles on the faces of chocolate lovers everywhere and offspring like you make that a reality!

Classificada 5 em 5 estrelas

Best quality chocolate in the UK right…

Best quality chocolate in the UK right now..

2 de julho de 2024
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Resposta da Firetree Chocolate

Wow! That is high praise and we are thrilled to be rated the best quality chocolate in the UK by a chocolate fan. We will endeavour to ensure this is the case for many more years to come.

Classificada 5 em 5 estrelas

Firetree great chocolate

Speedy delivery. Very happy with product. Good value for money

9 de julho de 2024
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Resposta da Firetree Chocolate

Thank you for taking the time to review us and we're are so pleased that you enjoy the taste of our volcanic chocolate. We aim to make the price as fair as possible after ensuring that our cocoa farmers are paid fairly to make cocoa production a sustainable living.

Thank you for supporting the work we do in endeavouring to get the beautiful cocoa beans they produce out into the world.

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