Your delivery is horrible and I have complained thrice in the last week and the customer executives still say that the order will be shipped and will get the order delivered in 72 hours and when the o... Ver mais
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Leia as opiniões dos outros
I would have given 0 starts if possible. They delivered a damaged product and then didn't approve return request. Next after I argued with them, they approved return but are not doing pickup with one... Ver mais
A empresa respondeu
Very disappointed with the service. I ordered one item but received the wrong one. Instead of offering an exchange, they processed a refund — and even that wasn't handled properly. The amount wasn't r... Ver mais
A empresa respondeu
FirstCry India likes to pitch itself as the ultimate expert in parenting needs, but apparently, their warehouse team skipped basic geometry. Mixing up a bulky Babyhug Plug & Play Tricycle with a tiny... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 36% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
First cry should reconsider their…
First cry should reconsider their shipping partners expressbees .. very unreliable and lax in their service.. shipping due to reach a week back has no signs of showing up with the delivery dates on constantly being extended.Am unable to cancel my order too as it is already shipped. The purpose to shop was for gifting and had planned way in advance for it. But the delays just don't end
I recently ordered some products but…
I recently ordered some products but don't like them nd return in fresh nd actual condition
But they didn't refund my amount..nd say it's not in fine condition
I loss my 10k rupees nd they don't do anything
Really fed up with product delivery…
Really fed up with product delivery given date and product arrival date …always late late . Not sure how they are thinking about customers like a jokers ..
I was looking for baby names that…
I was looking for baby names that ending with letters Y and E and I came across the name Faye (one of my favorite names) and it says it means "A woman of great confidence and trust", but the name really means Fairy and Belief/Faith, not A woman of great confidence and trust, that meaning is totally wrong. It means Fairy and Belief/Faith.
Pathetic service they think they can…
Pathetic service they think they can rule a particular niche but don't know how my delivery has to be done way before and it is still not considered I will not use this portal again
I have ordered several products out…
I have ordered several products out which 2 products has not been delivered by the delivery person instead of it has has delivered the wrong product and when I raised the query regarding return the delivery person said "kindly hand me over the wrong product and you will get your refund of those two products which you have not received" I handed over both the products but till now today neither I got my refund no received the right product back.
The first cry do not take responsibility of their delivery agent for doing such fraud with customers. I personally does not recommend to purchase products from this website
Third quality products on this website…
Third quality products on this website and they list them as non-refundable. Which means you cannot return them even if they are not good quality. I trusted and purchased baby diapers 10 packets and they are very low quality. I had to throw them away as my baby was not comfortable wearing them. I purchased their membership but still they don't care their valuable customer. I will now never buy from them.
Ek number ke Chor hain
Ek number ke Chor hain , part missing rahte hai , customer care wale call nhi uthate,
Please shoping mat karo inse
First CRY only CRY with First CRY,very…
First CRY only CRY with First CRY,very bad experience, return policy is truly Worst ! Do not Buy products from First CRY, They will make sure You will CRY
Operation repetitive issue with no acknowledgment
Despite I am a loyal customer
I encountered order issue on 3 items/shoes for my toddler size 24, received one item size 23 another size 28 and the third one came difference module size 23. Which I didn’t complain and I did an exchange of the items that are different sizes and selected again size 24, while the wrong item I requested a return and did another order for the item I wanted. Again the same exact issue. 2 items wrong sizes and a third item different module and different size. I sent email but no one cared to reply or give a call.
I did request to return all and I won’t order from them again, not because of the mistake but of the ignorance and forested of loyal customers
Poor service
I have requested for exchange due to size issue, nobody came to pickup or got a call, only received message that your exchange got cancelled. Really upset with first cry service, no option to contact customer care. Honestly I will not recommend first cry to anyone.
Cheated by the company
Ordered two baby formula dispensers from the website. Received only one. When reached out to customer care, faced further harassment. They want customer to send photo of invoice. Unbelievable. Would advise to stay away from this company.
Frustrating experience
Frustrating experience.
I have been ordering for a while from Firstcry for clothes and shoes for my girl which always turn out to be nice and good quality.
This time, I ordered a piece of furniture for the first time and had the worst experience. Had received a damaged table that I ordered. asked for a replacement, which took over three days for confirmation of a replacement. I got multiple calls to confirm the damage. I also got a call from the delivery agent asking me if I had mentioned that the package was damaged at delivery. It's been 8 days since confirmation, still no pickup of my order, let alone replacement. I have had multiple communications with customer care which were of no use as I still do not know when my product will be picked up and replaced.
Will not be able to trust firstcry again for furniture of bigger orders or recommend it to someone for the same
THIS COMPANY IS A THIEF.
THIS COMPANY IS A THIEF.
I ORDERED 5 ITEMS AND GOT ONLY 3 AND THEY ARE INSISTING THAT THEY CANNOT DO ANYTHING ABOUT IT AS IT WAS PACKED PROPERLY.
ALL THEY DO IS CHEAT PEOPLE FOR MONEY.
NEVER EXPECTED THIS FROM A TATA BRAND. RIDICULOUS @FIRSTCRY.COM
My experience with first cry has always…
My experience with first cry has always been pathetic and for the last time I got 4 products for my baby chicco bottle nipple , baby hug wipes , and chicco detergent for kids and it was a paid order like always it got delayed . This is like an every day thing for firstcry . They intact charged platform fee while cancellation for which my money is yet pending to reflect
FirstCry से बिल्कुल शॉपिंग न करे ये लोग ऑर्डर रिसीव करने के बाद ऑर्डर कैंसिल कर देते है और बाद में आपके प्रीवियस ऑर्डर हिस्ट्री के हिसाब से मैसेज करते है कि आपको रिफंड दिया जा चुका है ये टोटली फ्रॉडहै
मैंने एक आर्डर किया था जिसे मैं ऑनलाइन पेमेंट भी कर दिया था आप लोगों द्वारा आर्डर कैंसिल करने के बाद मेरा पैसा भी रिफंड नहीं किया क्या मेरे मेल करने पर आपके कस्टमर केयर सर्विस द्वारा बताया गया की 72 घंटे में आपको रिफंड हो जाएगा जो आज तक नहीं हुआ अब मेल किया जा रहा है कि मेरे प्रीवियस ऑर्डर में रिफंड किया गया है इस मणि को डिटेक्ट किया गया है जबकि मैंने फोन में कोई भी प्रोडक्ट रिफंड नहीं किया है सारे प्रोडक्ट मेरे पास है जिसकी फोटो भी मैंने मेल में अटैच कर रखी थी। कृपया अपनी सर्विस सुधारे मेरे पैसे वापस करिए।
Santhkumar good customer service
Santhkumar good customer service

Resposta da Firstcry
Please don't order anything from first…
Please don't order anything from first cry app they are choosing one of the worst courier partner xpressbees even after many people rated then low and services is very popr
Products are great but service is…
Products are great but service is extremely poor! They never deliver things on time but always market stating the product will be delivered in a day! They often prank customers stating they have already tried to deliver and attempt was failed while we woulddnt even have received a message from delivery agent
They even have the audacity to provide wrong delivery details and later say the delivery attempt was failed while the delivery boy confirmed that he didnt even have the product at their place
They dont have a customer support all they have is a recording that repeats
Don't trus Firstcry
Don't trus Firstcry, showing status as delivered and two products are not delivered, rejecting refund request & cancelling queries for undelivered products by showing wrong status of delivered.
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