Firstcry Opiniões 

222
•
TrustScore: 1.5 em 5

1,5

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Classificada 1 em 5 estrelas

Your delivery is horrible and I have complained thrice in the last week and the customer executives still say that the order will be shipped and will get the order delivered in 72 hours and when the o... Ver mais

Classificada 1 em 5 estrelas

I would have given 0 starts if possible. They delivered a damaged product and then didn't approve return request. Next after I argued with them, they approved return but are not doing pickup with one... Ver mais

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Classificada 2 em 5 estrelas

Very disappointed with the service. I ordered one item but received the wrong one. Instead of offering an exchange, they processed a refund — and even that wasn't handled properly. The amount wasn't r... Ver mais

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Classificada 1 em 5 estrelas

FirstCry India likes to pitch itself as the ultimate expert in parenting needs, but apparently, their warehouse team skipped basic geometry. Mixing up a bulky Babyhug Plug & Play Tricycle with a tiny... Ver mais

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1,5

Muito mau

TrustScore: 1.5 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,5

Todas as opiniões

(222)

104 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

First cry should reconsider their…

First cry should reconsider their shipping partners expressbees .. very unreliable and lax in their service.. shipping due to reach a week back has no signs of showing up with the delivery dates on constantly being extended.Am unable to cancel my order too as it is already shipped. The purpose to shop was for gifting and had planned way in advance for it. But the delays just don't end

21 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I recently ordered some products but…

I recently ordered some products but don't like them nd return in fresh nd actual condition
But they didn't refund my amount..nd say it's not in fine condition
I loss my 10k rupees nd they don't do anything

28 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I was looking for baby names that…

I was looking for baby names that ending with letters Y and E and I came across the name Faye (one of my favorite names) and it says it means "A woman of great confidence and trust", but the name really means Fairy and Belief/Faith, not A woman of great confidence and trust, that meaning is totally wrong. It means Fairy and Belief/Faith.

22 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have ordered several products out…

I have ordered several products out which 2 products has not been delivered by the delivery person instead of it has has delivered the wrong product and when I raised the query regarding return the delivery person said "kindly hand me over the wrong product and you will get your refund of those two products which you have not received" I handed over both the products but till now today neither I got my refund no received the right product back.
The first cry do not take responsibility of their delivery agent for doing such fraud with customers. I personally does not recommend to purchase products from this website

9 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Third quality products on this website…

Third quality products on this website and they list them as non-refundable. Which means you cannot return them even if they are not good quality. I trusted and purchased baby diapers 10 packets and they are very low quality. I had to throw them away as my baby was not comfortable wearing them. I purchased their membership but still they don't care their valuable customer. I will now never buy from them.

2 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Operation repetitive issue with no acknowledgment

Despite I am a loyal customer
I encountered order issue on 3 items/shoes for my toddler size 24, received one item size 23 another size 28 and the third one came difference module size 23. Which I didn’t complain and I did an exchange of the items that are different sizes and selected again size 24, while the wrong item I requested a return and did another order for the item I wanted. Again the same exact issue. 2 items wrong sizes and a third item different module and different size. I sent email but no one cared to reply or give a call.
I did request to return all and I won’t order from them again, not because of the mistake but of the ignorance and forested of loyal customers

19 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

I have requested for exchange due to size issue, nobody came to pickup or got a call, only received message that your exchange got cancelled. Really upset with first cry service, no option to contact customer care. Honestly I will not recommend first cry to anyone.

17 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Cheated by the company

Ordered two baby formula dispensers from the website. Received only one. When reached out to customer care, faced further harassment. They want customer to send photo of invoice. Unbelievable. Would advise to stay away from this company.

15 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Frustrating experience

Frustrating experience.
I have been ordering for a while from Firstcry for clothes and shoes for my girl which always turn out to be nice and good quality.
This time, I ordered a piece of furniture for the first time and had the worst experience. Had received a damaged table that I ordered. asked for a replacement, which took over three days for confirmation of a replacement. I got multiple calls to confirm the damage. I also got a call from the delivery agent asking me if I had mentioned that the package was damaged at delivery. It's been 8 days since confirmation, still no pickup of my order, let alone replacement. I have had multiple communications with customer care which were of no use as I still do not know when my product will be picked up and replaced.

Will not be able to trust firstcry again for furniture of bigger orders or recommend it to someone for the same

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

THIS COMPANY IS A THIEF.

THIS COMPANY IS A THIEF.
I ORDERED 5 ITEMS AND GOT ONLY 3 AND THEY ARE INSISTING THAT THEY CANNOT DO ANYTHING ABOUT IT AS IT WAS PACKED PROPERLY.
ALL THEY DO IS CHEAT PEOPLE FOR MONEY.
NEVER EXPECTED THIS FROM A TATA BRAND. RIDICULOUS @FIRSTCRY.COM

1 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

My experience with first cry has always…

My experience with first cry has always been pathetic and for the last time I got 4 products for my baby chicco bottle nipple , baby hug wipes , and chicco detergent for kids and it was a paid order like always it got delayed . This is like an every day thing for firstcry . They intact charged platform fee while cancellation for which my money is yet pending to reflect

1 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

FirstCry से बिल्कुल शॉपिंग न करे ये लोग ऑर्डर रिसीव करने के बाद ऑर्डर कैंसिल कर देते है और बाद में आपके प्रीवियस ऑर्डर हिस्ट्री के हिसाब से मैसेज करते है कि आपको रिफंड दिया जा चुका है ये टोटली फ्रॉडहै

मैंने एक आर्डर किया था जिसे मैं ऑनलाइन पेमेंट भी कर दिया था आप लोगों द्वारा आर्डर कैंसिल करने के बाद मेरा पैसा भी रिफंड नहीं किया क्या मेरे मेल करने पर आपके कस्टमर केयर सर्विस द्वारा बताया गया की 72 घंटे में आपको रिफंड हो जाएगा जो आज तक नहीं हुआ अब मेल किया जा रहा है कि मेरे प्रीवियस ऑर्डर में रिफंड किया गया है इस मणि को डिटेक्ट किया गया है जबकि मैंने फोन में कोई भी प्रोडक्ट रिफंड नहीं किया है सारे प्रोडक्ट मेरे पास है जिसकी फोटो भी मैंने मेल में अटैच कर रखी थी। कृपया अपनी सर्विस सुधारे मेरे पैसे वापस करिए।

2 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Products are great but service is…

Products are great but service is extremely poor! They never deliver things on time but always market stating the product will be delivered in a day! They often prank customers stating they have already tried to deliver and attempt was failed while we woulddnt even have received a message from delivery agent

They even have the audacity to provide wrong delivery details and later say the delivery attempt was failed while the delivery boy confirmed that he didnt even have the product at their place

They dont have a customer support all they have is a recording that repeats

19 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don't trus Firstcry

Don't trus Firstcry, showing status as delivered and two products are not delivered, rejecting refund request & cancelling queries for undelivered products by showing wrong status of delivered.

2 de fevereiro de 2025
Opinião espontânea

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