First Tech - Cedar Hills Opiniões 

102
•
TrustScore: 4.5 em 5

4,7

2929 Southwest Cedar Hills Boulevard, 97005 Beaverton, OR, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mathew answered the call. Mathew listened. Mathew did not interrupt nor assume, he listened. I have just experienced what is the bar, the level to aspire to. Humanity has needs, assurances that hard... Ver mais

Classificada 5 em 5 estrelas

RANJEET KAUR is highly knowledgeable of her job, very helpful, patient, and polite. She explained to me in very much detail the process of the transaction I wanted to do, and offered me the best advic... Ver mais

Classificada 5 em 5 estrelas

Cheyene was very personable, patient and easy to understand. She helped me re-set my new last name on my checking account and clarified a deposit that reflected a current glitch (a 2013 deposit was... Ver mais

Classificada 5 em 5 estrelas

After working in customer service for a number of years, I learned one very important lesson. There are people that have an innate talent for helping people. It just comes naturally. You can not re... Ver mais


Informações sobre a empresa

  1. Cooperativa de crédito federal
  2. também em
  3. Credor hipotecário
  4. Empresa de finanças e empréstimos para carros
  5. Empresa de planeamento financeiro
  6. Instituição financeira
  7. União de crédito

Sobre First Tech - Cedar Hills

Escrito pela empresa

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Informações de contacto

  • 2929 Southwest Cedar Hills Boulevard, 97005, Beaverton, OR, Estados Unidos da América

  • +1 855-855-8805

4,7

Excelente

TrustScore: 4.5 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(102)

4432 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I Really like this bank people are…

I Really like this bank people are always nice and friendly, very helpful with the things I need always respond my questions.

15 de julho de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

We’ll be sure to pass this along! Our team will be thrilled to hear your kind words.

Classificada 5 em 5 estrelas

Lee was awesome

Lee was awesome

14 de julho de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

We love hearing this! Providing exceptional service is our priority. 😊

Classificada 5 em 5 estrelas

Great listener

The representative I spoke with was really helpful and patient with my issues.

9 de julho de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Classificada 5 em 5 estrelas

First Tech is the Best

First Tech is the Best. Welcoming staff that are professional and fast. Lee Flores is awesome.

9 de junho de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Thank you for your kind words, Diane! 💙

Classificada 5 em 5 estrelas

Wonderful Experience

Christian Garcia Gonzalez was extremely helpful in a very stressful moment. He was able to resolve ALL of our issues calmly and professionally. Result was much better than expected!

8 de maio de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

That’s what we love to hear!

Classificada 5 em 5 estrelas

Knowledgeable Customer Service

Francisco was patient, knowledgeable, and efficient. He helped us through the account process and offered outstanding ideas to make our accounts more productive.

9 de abril de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Thanks for the fantastic review, Robert! We love to hear you had a great experience and that Francisco made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Classificada 1 em 5 estrelas

Withholding my money

Between the constant changes to policies about YOUR accounts and then lies that are told, holding your check for an ENTIRE WEEK even though I've been a client for 7 years....come one. The check was from a GLOBAL COMMODITY and it wasn't even over $1,000. By the way....y'all have done this to me EVERY...SINGLE...WEEK...of 2025. This wasn't a 2024 thing. So I'm done being your client. I'll go to Wells Fargo instead.

20 de março de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Turtle, we wish your experience could have been better and appreciate you taking the time to share it. If you email socialreviews@firsttechfed.com with your contact info and a summary of the issue, we can review and follow up with you about your specific experience. Thank you!

Classificada 5 em 5 estrelas

Fantastic experience

12 de março de 2025
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Thanks for the fantastic review, Edward! We love to hear you had a great experience and are happy that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Classificada 5 em 5 estrelas

Application was quick and easy

Application was quick and easy. Received approval same day. Funds were received in 2 business days. I also appreciated the follow up phone call which allowed me to ask questions. Couldn’t have gone any smoother.

15 de março de 2024
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hi Susan, thank you for sharing your positive experience with us! We're thrilled to hear that our application process was quick and easy for you, and that you received your funds promptly. Providing excellent customer service is our top priority, so we're glad you appreciated the follow-up phone call.

Classificada 5 em 5 estrelas

Friendly. Caring. Helpful

It was fantastic, very helpful and enjoyable. Definitely a 5 star meeting. Have been with the FTCU
for over 40 years. Would not bank
Anywhere else ever.

30 de junho de 2023
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hi Mark that’s wonderful to hear. Thanks so much for leaving us a review and being our member! Hope you have an amazing day!

Classificada 2 em 5 estrelas

THis place is GOING DOWN HILL....FAST!!! Long Waits!

we have been members since the beginning....transferred from the old Intel Credit Union back in 1991!!!

First Tech about 10 years ago was AWESOME!! They cared, they had PLENTY of staff on hand. Now I'm being generous with 2 stars. The Beaverton location is HORRIBLE!!!! NO STAFF, LONG WAITS, NO EMPLOYEES STICK AROUND so they don't know you by name anymore. I hear that other local credit uniions still have that fmaily feel...may be time to shop around after 3 decades of this place.
If I were out shopping for a bank/credit union today this place is a "HUGE PASS"...Do not join......you will be dissappinted.

27 de fevereiro de 2023
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hello, We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. We recommend making an appointment at our Beaverton location, and others, as it will ensure you are helped quickly and paired with a specialist on site. Please visit @[] to make an appointment. If you do drop in, your wait may vary depending on other member’s appointment and current staffing. If you have any questions please don’t hesitate to reach out to us through secure messaging in your online banking or calling our contact center at 855.855.8805. If you have any additional feedback you'd like to share about your specific experience please send an email to socialreviews@firsttechfed.com so that we may follow up. Thank you!

Classificada 1 em 5 estrelas

Can't Be Trusted With Money

This location is awful, for sure (aside from the way they do things here being incredibly slow, you can actually walk up behind the “experience professionals” or whatever made up name they gave them and see their computer screens as they enter in other people's personal banking information), but it isn’t just that. Service here has tanked over the past couple years. My list of complaints is long - canceling my insurance without talking to me first, sending deposits into the drive-through (when it existed) and waiting 15 minutes without acknowledging my presence, showing me other member’s information on their monitors (like actually turning the screen around, not just because of the layout of the new branch), not being able to understand how a DBA works, telling me people I don’t know are on my account when they weren’t, inability to total a deposit, etc. There is more than this, but you get the idea. I truly have feared I’d wake up and they would have lost my information, showing a zero balance in my account because they are so poorly ran anymore, and the website has been so glitchy. I do not trust them with my money anymore. I have put up with a lot from them for a very long time, but I am currently looking for a new credit union and will switch as soon as I find one. DO NOT BANK HERE. You will regret it.

12 de novembro de 2022
Opinião espontânea
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hi Ryan, Thank you for taking the time to submit a review. I’m sorry to hear you haven't had great experiences working with First Tech. I submitted your feedback to leadership. It has also been provided to our management team to be addressed. You will receive a follow up call within 2-3 business days. We appreciate your membership and for giving us an opportunity to improve. Thank you!

Classificada 5 em 5 estrelas

We applied for both a car loan and a…

We applied for both a car loan and a home mortgage. We got the car loan, VERY SATISFIED, and the home mortgage went elsewhere due to a sizably better interest rate (just as these were bouncing around). Our loan officer was willing to extend the pre-qual on the mortgage loan until the other one closed. Very professional.

3 de junho de 2022
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hi Charles, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team. Hope to see you again soon!

Classificada 5 em 5 estrelas

Great service

Great service. Very helpful advice. Very knowledgeable of your need.
Very positive energy.
Thank you.

27 de maio de 2022
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Thank you for the kind words!

Classificada 4 em 5 estrelas

Great service get in contact with you…

Great service get in contact with you and keeps u informed

26 de maio de 2022
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hi Daniel, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

Classificada 4 em 5 estrelas

I think that your automated phone…

I think that your automated phone service is hard to navigate. Options are vague and seem to go in circles. I had to go into the branch for help, where the person in finance was helpful.

26 de maio de 2022
logótipo da First Tech - Cedar Hills

Resposta da First Tech - Cedar Hills

Hello John, I’m sorry to hear you didn’t have a great experience using our automated phone service. We appreciate you taking the time to share your feedback and provide us with the opportunity to improve. Your feedback has been provided to our management team to be reviewed. Thank you for your membership!

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