Absolutely top notch service from start to finish and a cracking polytunnel. I made an amendment to my initial order, which was dealt with immediately. I was unsure if I needed ventilation at both... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I purchased a 30ft x14ft poly tunnel from First Tunnels and arranged for them to erect it. Two nice young men arrived on the day scheduled for the work to be done and erected it over two days. The... Ver mais
A empresa respondeu
Fast delivery to the Highlands, with good communication about how and when. All the parts were included to complete the build, which if you've ever built a flat-pack will know this is a bonus. Goo... Ver mais
A empresa respondeu
I was looking for replacement polytunnel sheeting and used this site to buy it. Fantastic that they have a sheet size calculator on there site which saved me a lot of head scratching trying to work... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re a close-knit bunch of skilled professionals who take an enormous pride in the quality and versatility of our Polytunnels and Polytunnel Covers, But we’re enthusiasts too. We use our own products, and that means we’ve introduced lots of improvements and innovations over the years…based on first-hand everyday practical experience. We work hand-in hand with top growing expert and advisor Paul Peacock. We even have our own allotment for some seriously hands-on gardening (often accompanied by communal summer and winter barbecues because all work and no play would be very dull!)
First Tunnels Ltd Details
Escrito pela empresa
- Grow more...for less
- Growing your own can mean big, big savings on the cost of buying your favourite fruit and veg from the supermarket or the greengrocer. Even better, the microclimate in your polytunnel means even bigger, healthier crops...and a much, much longer growing season. And the more you grow...the more you save!
- Miles of smiles
- With fuel prices at an all-time high, cutting out trips to buy your fruit and veg will mean less miles racked up visiting the forecourt too. That's money in the bank...straight away. And while you're saving £££'s, you're helping save the environment too. Bit of a win win!
- Exercise everything...except your wallet
- Throwing your heart and soul into things inside the polytunnel is a good workout and a lot less tedious - and costly - than paying to go to the gym! And for anyone who has problems bending down, raised beds bring the gardening up to you, so tending crops and weed management is much, much easier.
- Something you can't put a price on..
- Your inner health! You control what - and how - you grow. So the pesticides, herbicides and other nasties that might have been used on commercially grown crops are kept out of your polytunnel...and out of your body. And don't underestimate the value to your wellbeing that comes from the simple joy of seeing your hard work bearing fruit.
First Tunnels, first choice for Polytunnels
Visit our Website to see latest discounts..
Owning a Polytunnel can be likened to a time machine which can take you to a different season, or a transportation device which can move your garden a thousand miles to the south. Instead of making the best of the climate of the United Kingdom, a poly tunnel allows you to grow plants as if you were living on the Mediterranean.
Informações de contacto
First Tunnels Ltd, BB5 5YJ, Accrington, Reino Unido
- 01282601253
- Sales@FirstTunnels.co.uk
- www.firsttunnels.co.uk
4,9
Excelente
6 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality
Excellent quality, competitive pricing and swift delivery, well packaged and protected. I have returned to this company a few times for different projects and have no hesitation in recommending them. I bought the new cover, on this occasion, rather earlier than we were ready to use it, hence delay in review, but as expected we encountered no problems whatsoever with the product.
20 de janeiro de 2026
Absolutely top notch service from start…
Absolutely top notch service from start to finish and a cracking polytunnel. I made an amendment to my initial order, which was dealt with immediately. I was unsure if I needed ventilation at both sides and was clearly told no Di to the size - I’m sure other companies would just have said yes and taken my money!
The installation team did an amazing job and the tunnel is absolutely stunning and will probably outlast me.
Overall a quality product from a quality company at a very reasonable price.
18 de março de 2026
Opinião espontânea
Resposta da First Tunnels Ltd
Thank you for such a fantastic review!
We’re really pleased to hear that you had a great experience from start to finish. It’s especially great to know that our team could help guide you with honest advice—making sure you get exactly what you need (and not what you don’t!) is something we take pride in.
We’ll be sure to pass on your kind words to our installation team as well—they’ll be delighted to hear how happy you are with the finished polytunnel.
It’s wonderful to know you’re pleased with the quality and value, and we hope your tunnel serves you brilliantly for many years to come—perhaps even longer than expected! 😊
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Excellent quality and service!
I purchased a 30ft x14ft poly tunnel from First Tunnels and arranged for them to erect it. Two nice young men arrived on the day scheduled for the work to be done and erected it over two days.
They did a very professional job.
The poly tunnel is excellent and looks really professional. No leaks and is not affected by heavy winds. A great company to deal with.
We were so pleased with the company that we just purchased a fruit cage. Good quality products competitively priced!
15 de dezembro de 2025
Opinião espontânea
Resposta da First Tunnels Ltd
Thank you so much for your wonderful review!
We’re delighted to hear that you’re pleased with both the quality of your polytunnel and the installation service. It’s great to know our team made a positive impression and that the structure is performing well, even in challenging weather conditions.
We truly appreciate your continued trust in us, and we’re thrilled that you chose us again for your Fruit Cage. Your kind words about our products and pricing mean a lot to the whole team.
If you ever need any further assistance or advice, we’re always here to help. Wishing you every success with your growing! 🌱
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
The most random parts were missing
The most random parts were missing, however it would have been more hassle to speak to customer service than it is to just buy them myself, I really expected better especially for the price!! It hasn’t stopped me but it’s not really good enough, no wonder the delivery driver told us he hadn’t delivered many of them over the recent years, I can see why.
13 de fevereiro de 2026
Resposta da First Tunnels Ltd
Hello Alex,
We ship over 4000 polytunnels per year, so that is a ridiculous and inaccurate comment from an independent courier driver.
Our friendly customer service team would have been on hand to help you should you have not deemed it a hassle to call us.
We have reached out to you via email to better understand what was missing.
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Good prices straightforward to do business with.
Good service. Replacement cover is performing well.
11 de março de 2025
Resposta da First Tunnels Ltd
Thank you for the 5-star review! We're really pleased to hear you found our prices good and the process straightforward. It's great to know the replacement cover is performing well and that you were happy with the service. We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Top Quality and Easy Build
Fast delivery to the Highlands, with good communication about how and when.
All the parts were included to complete the build, which if you've ever built a flat-pack will know this is a bonus. Good quality on all of the items, which for our weather is a must.
Easy to install, especially with the very clear instructions and online videos.
Very happy with the whole process.
13 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you so much for your detailed review! 🌟
We’re thrilled to hear that the delivery, communication, and overall build experience exceeded your expectations, especially in the Highlands! It’s great that the clear instructions and online videos made assembly straightforward, and that the quality of the parts meets your needs in challenging weather. We’re delighted you’re very happy with the whole process!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Nice people selling good products fairly priced👍
I’ve dealt with First Tunnels a number of times and found it to be a proper traditional business that makes good value quality products and has a team of knowledgeable people who are always pleased to give help and kind advice.
I’ve had nothing but good service from them and I’m very happy to recommend them to family and friends.
13 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you so much for such a thoughtful review. We truly appreciate your continued support and are delighted to hear that your experiences with First Tunnels have been consistently positive. Being described as a “proper traditional business” that offers good value, quality products and knowledgeable, helpful service means a great deal to us — that’s exactly what we aim to be.
Our team takes pride not only in the products we manufacture, but also in offering honest advice and friendly support whenever it’s needed. It’s wonderful to know that this has made a difference to you.
Thank you as well for recommending us to your family and friends — personal recommendations are the highest compliment we can receive. We look forward to helping you again in the future!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Resposta da First Tunnels Ltd
Thank you very much for your 5-star review! We’re so pleased to hear that you’re happy with your fruit cage and that you’d recommend it. That’s exactly what we love to hear!
Our team works hard to provide strong, reliable products that do the job properly, so it’s fantastic to know your fruit cage is meeting your expectations. We hope it keeps your crops well protected for many seasons to come.
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Great Instructions for the build
Efficient delivery, Good instructions / help with the build and all the bits were there! What else can you ask for!
10 de fevereiro de 2026
Resposta da First Tunnels Ltd
We’re delighted to hear that your order arrived efficiently and that you found the build instructions clear and helpful. It’s great to know that everything you needed was included — we know how important that is when starting a project.
We put a lot of care into making our instructions as straightforward as possible, so it’s wonderful to hear they made the process smooth for you. And you’re absolutely right — when everything arrives on time, with all the parts in place and clear guidance to follow, it makes all the difference!
Thank you again for your kind words and support. We hope you enjoy your completed build, and we’re always here if you need anything in the future.
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
I further looked at part and I think…
I further looked at part and I think solved problem
11 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you for your update — we’re really pleased to hear that after taking another look at the part, you think you’ve solved the problem.
If you’d like to double-check anything or if there’s anything you’re still unsure about, please don’t hesitate to get in touch — we’re always happy to help. We appreciate you keeping us informed, and we’re glad it sounds like things are back on track!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Great service great products
11 de fevereiro de 2026
Resposta da First Tunnels Ltd
We’re absolutely delighted to hear that you’re happy with both our service and our products. Providing high-quality products alongside friendly, efficient service is at the heart of what we do, so it’s fantastic to know we’ve delivered on that for you.
Our team works hard to ensure every order is handled with care from start to finish, and feedback like yours really does mean a lot to us. It not only reassures us that we’re on the right track, but also motivates us to keep raising the bar wherever we can.
Thank you again for taking the time to share your experience and for choosing us. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Speedy response
First Tunnels received my order one day and it would have been delivered the next, by DHL, but they wouldn’t deliver because our track is an unmade up road, but it is hard.
I would recommend First Tunnels for efficiency and quick response. I did not say the same for DHL!!
11 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you so much for your 5-star review and for recommending First Tunnels for our efficiency and quick response — we really appreciate it!
We’re delighted to hear that your order was processed and dispatched so quickly. We’re sorry to hear about the delivery issue with DHL, especially as we understand how frustrating that must have been. While we rely on our courier partners for delivery, we always want the process to be as smooth as possible for our customers.
If there’s ever anything we can do to help with delivery arrangements in the future, please don’t hesitate to let us know — we’re always happy to assist. Thanks again for your support!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Perfect product
I was looking for replacement polytunnel sheeting and used this site to buy it.
Fantastic that they have a sheet size calculator on there site which saved me a lot of head scratching trying to work out what I needed.
Delivered on time, packed perfectly and I have to say the sheeting is perfect, good gauge and strong, especially as it can be quite windy where I live.
6 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you so much for your fantastic 5-star review! We’re really pleased to hear that the sheet size calculator made things easier for you — we know working out the right dimensions for replacement polytunnel sheeting can be a bit of a headache, so it’s great to know it helped.
It’s also wonderful to hear that your order arrived on time and in perfect condition, and that you’re happy with the strength and gauge of the sheeting — especially with the windy conditions you’re dealing with. That’s exactly the kind of durability we aim to provide.
We truly appreciate you taking the time to share your experience. If you ever need anything else, we’re always here to help!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Delivery was quicker then.expected
Delivery was quicker then.expected, and the tape done the job.
8 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you for your great feedback! We’re really glad to hear your delivery arrived quicker than expected — we always aim to get orders out as fast as possible. It’s also fantastic to know the tape did the job perfectly for you.
We really appreciate you taking the time to leave a review, and we’re here if you ever need anything else 😊
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Resposta da First Tunnels Ltd
We’re delighted to hear you’re happy with both the fruit cage netting and the service you received. Providing excellent products alongside smooth, reliable service is exactly what we aim for.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
Resposta da First Tunnels Ltd
We’re really pleased to hear you found us knowledgeable and that you’re happy with the quality of the product. Delivering top quality and getting it to you bang on time is exactly what we aim for.
Your feedback means a great deal to our team — we’re grateful for your support!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
I Haven't used it yet
A repair tape was left off the order and was sent off as soon as I asked.
2 de fevereiro de 2026
Resposta da First Tunnels Ltd
We’re sorry again that the repair tape was missing from your original order, but we’re glad we were able to get it sent out to you quickly as soon as you let us know.
We hope the tape works perfectly for you when you come to use it, and if there’s anything else you need in the meantime, we’re always happy to help.
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
A very helpful company.
5 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you for your kind words! We’re delighted to hear you found us helpful. Providing friendly, reliable support is something we take great pride in.
We really appreciate your feedback and look forward to assisting you again whenever you need us.
Delivered on time
3 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you for your 5-star review! We’re so pleased to hear your order was delivered on time. We know how important prompt delivery is, and we always aim to make the process as smooth and reliable as possible. We really appreciate your feedback and hope to serve you again soon!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
As ordered arrived promptly no issue …
As ordered arrived promptly no issue and kit was exactly what was described and good quality.
3 de fevereiro de 2026
Resposta da First Tunnels Ltd
Thank you for your great feedback! We’re delighted to hear your order arrived promptly and was exactly as described. It’s fantastic to know you’re pleased with the quality of the kit and that everything went smoothly.
We really appreciate you taking the time to share your experience and hope to serve you again in the future!
Kind regards,
Sales@FirstTunnels.co.uk
www.FirstTunnels.co.uk
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.