Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Hello Worst Costumer Service, As we discussed morning product will delivery today itself, but i did't get any moment form your end, i dont know whats going on there. Your given est... Ver mais

Classificada 2 em 5 estrelas

I purchased a Samsung Guru 1200 from Flipkart, but unfortunately, the product I received was not satisfactory. I immediately informed Flipkart customer support about the issue and requested... Ver mais

Classificada 1 em 5 estrelas

this company is looser koi bhi order karo wahi payment ko 15 din use karne ke bad use saller hand se cancel kar dati he or fir 15 din tak pasa use kar ke fir refund karti he yahi business he in ka... Ver mais

Classificada 1 em 5 estrelas

Worst Payment gateway! I defenetly do not recommend shopping on flipkart, especially during flipkart festival seasons. I think Flipkart payment gateway has MALFUNCTION BUG which they are least both... Ver mais

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Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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1,5

Todas as opiniões

(192)

14 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I ordered a RO from Eureka Forbes with…

I ordered a RO from Eureka Forbes with feature (RO+UV+UF+TA)

They have different options of choosing from the above 4. I chose the one with all four of them. There was a open box delivery and delivery guy in hurry asked to check if the product has damage or not. And left it at doorstep. After sometime I opened it and was checking the authenticity of product and I called EUREKA Forbes to check. They were asking for model number. I provided it and they said its not same. They asked a few questions to determine if the actual product is different. I shared every details and they said it is not the product with TA feature. I called flipkart and  after speaking with several agents. My replacement was arranged. And after a few days I received a call from FLIPKART saying that because it was open box delivery we cannot arrange a replacement and the agent was adamant and very rude. Further I called Flipkart again for a resolution and agent listened to the issue and blamed me for this and said the same thing about OPEN box delivery and she was very rude and frustrated and angry. She kept using Sarcasm and was getting very personal. She even threatened me that you will never be able to return or get replacement. It was a clean threat. I am shocked by this kind of customer service. The call time was 03:16 PM IST Aug 02, 2023. Her name was Prachi i guess.
Very Very Very rude and disconnected the call instead of giving me a supervisor. I called again and other girl was okay talking but she shared a different and irrelevant information that the product can be replaced after installation. Pathetic customer service FLIPKART. I feel so sorry that I placed this order through Flipkart. I have placed 100s of orders until now. But this experience is the worst one can get and I feel sorry for customer service that is delivered by FLIPKART. The reason is genuine and one can easily get a replacement arranged but NO is all they had to say. Even after arranging a replacement order they denied and cancelled it. I have nowhere to go now as they do not transfer to supervisor and do not give any references of where to go and who to get in touch. No escalation/ Grievance redressal process. Even after contacting on the number mentioned on Grievance redressal

2 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I dnt knw why my order cancellation of…

I dnt knw why my order cancellation of being done by flipcart delevery agent as he is my enemy or what .2 order cancelled and I call customer care she also cut my phone after 1 min as I think she also dnt knw what to say or dnt have manner to talk as i m a good customer of flipcart but I have to move to Amazon due to nonsence staff of flipcart ....1 give 1 star and want to give 0

24 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't trust flipkart

Guys don't buy any product from flipkart because they don't take any responsibility for the product warranty and replacement.i had a issue that have still not solved

19 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery date pushed to future dates with Flipkart

Delivery date pushed to future dates, This is the sixth time happening to me. I am really frustrated with the delivery of Flipkart and stopped using this worst application. There is an issue with the delivery all the time and they keep delaying things. Customer care is the worst part again. They will always say SORRY and they never rectify the issue. Finally quitting this worst application

28 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad customer care

Very bad customer care. Someone is waiting for 45minutes to receive the order and nobody is taking responsibility or initiative from customer care call centre.

6 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor & bad service get from Flipkart

Very poor & bad service get from Flipkart. Flipkart doesn’t value the customer. I was order mobile on date 13th Feb with next day delivery showing on side but after waiting for 3 days for delivery Flipkart suddenly cancelled my order. I experienced fake commitment / bad behaviour from Flipkart

16 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous this is I am removing the…

Ridiculous this is I am removing the app now from years I have been regular to flipkart but now they have started charging for returning the item 50 rp every product now even if they are sending bad quality product they know they will charge disappointed and sad to know

1 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Flipkart No quick support

No good customer support,
it says always " all channels are busy". 24 / 7.
Does that mean, customer should keep all his things shut and wait until you wake up and support?
How long you expect your customer to wait?
Customer will look for alternatives , you are making way to look for other options , by telling you are unfit to support, please go to others

All your income come from customer business, you are in mercy of customer, at least you know this?
Once you lose customer, it's for ever.
You can't make damage control.

YouvShould have kept message drop option open or call back option, instead saying all channel are busy.

If they don't have common sense, better close business, let customer move to better people company.
Looks like top managment have qualified stupid and fools.
It's proved it , instead improved.

23 de dezembro de 2022
Opinião espontânea

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