Flooring Revolution Opiniões 356

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Found this company on internet firstly bit cautious as we all are but rest assured this are the best flooring company I have used What makes them stand out is range of engineered wood , price very c... Ver mais

Classificada 5 em 5 estrelas

The flooring is beautiful! Can't wait to get it fitted. The delivery guy was amazing and so polite. Even though it was a horrible rainy day. Decided to order more for another room. Thank you all so m... Ver mais

Classificada 5 em 5 estrelas

Received my order today so it’s not down yet but it looks as beautiful as the sample I received. I can’t believe I almost paid twice as much for flooring when this was as available. Delivery... Ver mais

Classificada 5 em 5 estrelas

We ordered laminate flooring along with edging and door transitions … everything arrived as we’d been informed on time and correct. The flooring itself, whilst large planks (1380x326mm) were reasona... Ver mais

Informações sobre a empresa

  1. Loja de pisos
  2. Loja de bricolage, casa e jardim
  3. Fornecedor de pisos de madeira e laminados

Escrito pela empresa

A fresh-thinking flooring retailer specialising in laminate, engineered wood, solid wood and luxury vinyl flooring. Flooring Revolution is where quality meets intelligent pricing — and where buying floors feels as good as living with them. Premium floors. Fair prices. Every Style, Every Home, Every Budget.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

356 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

refund keep delay this will be 6 weeks

I cant believe that another email from Flooring Revolution that they let me know I will get a refund within 10 days mean this will be 6 weeks instead 3 to 5 working days. They keep excuse to delaying. I have already email to CEO and wait for their respond what go on with the refund delaying. I will seek solicitors after receive CEO respond?

9 de abril de 2026
Opinião espontânea
logótipo da Flooring Revolution

Resposta da Flooring Revolution

Hey Janet,

Thanks so much for your feedback!

I'm really sorry about the delay with your refund. I gave you a call today to chat about it, but I couldn't reach you.

Feel free to reach out to me anytime at success@flooringrevolution.co.uk.

Talk soon!
Cheers,
Melissa
Customer Success Team

Classificada 1 em 5 estrelas

Refund still not received (will be 6 weeks)

I cant believe that another email from Flooring Revolution that they let me know I will get a refund within 10 days mean this will be 6 weeks instead 3 to 5 working days. They keep excuse to delaying. I have already email to CEO and wait for their respond what go on with the refund delaying. I will seek solicitors after receive CEO respond?

9 de abril de 2026
Opinião espontânea
logótipo da Flooring Revolution

Resposta da Flooring Revolution

Hey Janet,

Thanks so much for your feedback!

I'm really sorry about the delay with your refund. I gave you a call today to chat about it, but I couldn't reach you.

Feel free to reach out to me anytime at success@flooringrevolution.co.uk.

Talk soon!
Cheers,
Melissa
Customer Success Team

Classificada 5 em 5 estrelas

Fantastic company

Found this company on internet firstly bit cautious as we all are but rest assured this are the best flooring company I have used
What makes them stand out is range of engineered wood , price very competitive and quality of product out of 20 packs not one defect in any board I would recommend this company to anyone and hopefully use them again in the future

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The flooring is beautiful!!

The flooring is beautiful! Can't wait to get it fitted. The delivery guy was amazing and so polite. Even though it was a horrible rainy day. Decided to order more for another room.
Thank you all so much.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good input no pushy selling

I wanted laminate for a conservatory south facing. A lot of effort went into recommending the type needed. Good price and good service.
I would recommend. Taking into account the quality they are cheaper than big DIY establishments.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service !

After ordering our chosen floor, we were contacted by email giving us a delivery date, as it was going to take a bit longer than we’d hoped we asked to change the order and a really helpful lady called us to confirm the change and as it was in stock she dispatched it immediately, we were kept informed with emails about our order and delivery to the point it arrived at our door. Couldn’t ask for anymore .

8 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Damaged items supplied and very poor…

UPDATE: ‘Mellisa has replied with the standard copy & paste reply. It was Melissa that dealt with my case, so lack of details is laughable. Just like their Customer Service….

Despite reporting damaged flooring packs, I was still charged return and restocking fees. I was also given incorrect information about return arrangements, which later changed and caused further inconvenience.

The only resolution offered was a 10% refund (£1.80) on the damaged pack, with repeated references to “policy” rather than a fair outcome. Very disappointing experience and not a company I would recommend.

15 de janeiro de 2026
Opinião espontânea
logótipo da Flooring Revolution

Resposta da Flooring Revolution

Hey Tina,

Thanks so much for your feedback!

I'm really sorry to hear your order arrived damaged and that there was some confusion with the refund. I’d love to chat and sort this out with you. Right now, I don’t have all the details I need, so I’ve requested a bit more info through Trustpilot.

Feel free to reach out to me directly at success@flooringrevolution.co.uk whenever you're free! I’m looking forward to connecting with you.

Cheers,
Melissa
Customer Success Team

Classificada 1 em 5 estrelas

Outrageous dealings with this company.

Outrageous dealings with this company.
Didn't put my order through to warehouse when ordered 15th December
Warehouse didn't load my order onto the van
Called me a liar and said they couldn't find my address not that they didn't load my order
Struggling to get my money back on about day 20 of trying. It's 26th January - no product then no refund being issued as yet - disgrace

5 de janeiro de 2026
logótipo da Flooring Revolution

Resposta da Flooring Revolution

Hi Mrs. Martin,

Thanks so much for your feedback! I’m really sorry to hear that your experience didn’t meet our usual 5-star standards. I’d love to chat and sort things out. I tried giving you a call this evening, but it seems we might have the wrong phone number on file.

Whenever you're available, please feel free to drop me a line at success@flooringrevolution.co.uk. I'm eager to make things right and ensure you're happy.

Looking forward to hearing from you!

Best wishes,
Melissa
Customer Success Team

Classificada 5 em 5 estrelas

Verdi Laminate Flooring

The quality of my laminate flooring at the price I got it for is brilliant. It looks really nice and if I need any more laminate flooring in the future I would definitely use this company again. The after sales service was excellent. I had to change my delivery date and this was done immediately without any hassle and the staff member who I spoke to was exemplary and polite. Overall I am delighted with the quality, delivery and after sales service.

5 de janeiro de 2026

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