Flowers Across Melbourne Opiniões 

I purchased your premium flower package for a friend who has just lost his son. Given the circumstances, I expected the flowers to be presented with the care, dignity and professionalism that such a service should provide. I specifically supplied the sender details and requested a card message, yet the flowers were delivered without any card, message or clear indication of who had sent them.

Are you actually a professional florist? How can a premium flower delivery be made without the sender’s message being included, particularly when the required details were provided? The presentation was also extremely disappointing and did not remotely reflect the premium service that was advertised and paid for.

This raises serious concerns about the quality of the service and whether it was supplied as represented under Australian Consumer Law. I would appreciate a clear explanation of how this delivery was considered an acceptable premium service.

Frankly, the flowers looked as though they could have been picked up from Woolworths or Coles rather than being a professionally prepared premium arrangement.

I am also genuinely puzzled by the overwhelmingly positive reviews given my experience. Are these reviews genuine and independently verified?

I've never ordered flowers interstate before so this was a new experience for me. But flowers across Melbourne have been phenomenal, kept me informed throughout the delivery process, and the arrangement BREATHTAKING!! 10/10

Beautiful arrangement delivered quickly. Lovely add ons to choose from and balloons for every occasion too. I will use Flowers Across Melbourne again. Delivery photo and tracking are nice touches for overseas orders.

Good Evening Everyone he's my experience with "Flowers Across Brisbane's🌹🌹🌹

I've given them a 1 Star ⭐ Rating because of the terrible expireance while ordering my mother flowers for Todays Mother's Day.

I placed the order yesterday about 12.30pm they were lovely on the phone, I was on a budget so they were more than willing to help. (Well so I thought)

After asking a few questions about the delivery, what time would they be delivered it was confirmed that Midday would be more likely than early in the morning like I wanted, I also understand I'm NOT the only client especially on Mother's Day.

So I rang mum for mother's Day about 3.00pm hopeing she would be super excited because I had actually never got Mum anything for mother's Day. She didn't mention the flowers. I asked WTF I ordered you flowers Mother's day they should be there. She was out at the time so I asked her to rush home. She did NO BLOODY FLOWERS 🌺🌹🌺.

So I lose my S@## and ring them. That's when this sneaky little Company SHOW there form.

Acused me of lying about the details I was provided before I placed my order.

I was Really angry and quite upset. They hang up on me. I took me 30mins for someone to answer the phone because they could see my caller ID on the phone.

The gentleman advised me that they would not take my call as his employees were upset.

Bloody offered a REFUND.

Terrible customer service
Lying over the phone just to get my money. I'm unemployed and they new that.
Terrible phone skills.
Just outright bloody RUDE.

Do yourself a favour be very careful of spending with them.

Yes they have many Fantastic Reviews that's why I went with them.

This is just my experience. That's what reviews are for.

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Great service. Ordered flowers for delivery and was kept up to date as to when they would be delivered. Even had a live coverage of the delivery vehicle. And the flower arrangement was superb.