foam4u Opiniões 

382
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered 8 replacement foam cushions for old dining chairs that were an odd shape. The customer service was excellent and guided me through their process and gave me advice as to what I needed. The... Ver mais

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Classificada 5 em 5 estrelas

Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... Ver mais

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Classificada 5 em 5 estrelas

I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Ordered two mattresses for campervan conversion with black covers. As the covers were made to measure, they took the full 21 working days quoted to be dispatched. Unfortunately, an issue in transporta... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

382 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,5

Todas as opiniões

(382)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exactly what I needed for a reasonable price.

Foam4u had a website that was easy to navigate with clear instructions on how to order bespoke sizes of foam and which foam is suitable for your requirements. Their prices are good. They sent my order quickly, it was well packed and exactly what I asked for.
If I need foam in the future I would definitely use them again and would recommend them to others

28 de agosto de 2024
Classificada 5 em 5 estrelas

Perfectly made

Perfectly made, good guide online to advise on foam type, arrived in the suggested time frame (not quick but that is made clear with the lead time online and no probs as it’s custom cut) Fitted sheet fits perfectly.

4 de setembro de 2024
Classificada 4 em 5 estrelas

Excellent company

Service was prompt and the foam was high quality and accurately cut. I was kept well informed of where my order was in the process. The company is clear about its lead times and both orders arrived well within that window.

My only slight problem was that making custom shapes on the website was a little buggy so while I did get exactly what I wanted, making my order was a little more frustrating than ideal.

I would highly recommend this company and would have no hesitation in using them again.

25 de agosto de 2024
Classificada 1 em 5 estrelas

TERRIBLE WORKMANSHIP

The worst experience I have ever had with a retail company. 4-6 week lead time promise took 12 weeks and the product was NEVER FINISHED to the correct size or standard. I ordered a sofa cushion with foam/fibre insert and 3 cushion covers. After endless communications with a salesman and the Managing Director I am left with absolutely nothing. I had to send things back 3 times because of wrong sizing and incredibly poor workmanship. The MD made promises he didn't keep like PROMISING to deal with the staff that made so many errors but still sent back the wrong goods. I am still waiting for a refund (WEEK FOURTEEN) as the MD admitted the items were not good enough. It is a pity I can't post photos of the terrible workmanship on this site. They will not start your order without full payment and yet delay refunds until it suits them. Meanwhile they have held on to £390 of my money for over 3 months. I would advise anyone needing cushions or covers to avoid this terrible company at all costs.

16 de setembro de 2024
Opinião espontânea
logótipo da foam4u

Resposta da foam4u

Sometimes its not always possible to satisfy a customer. The customer wanted to keep half the order but be refunded for all off i. As the MD I've passed this to finance as far as i am aware the customer has been refunded or we await card details to facilitate same.

I

Classificada 5 em 5 estrelas

Delighted Customer

Foam4u were great from start to finish. Giving advice on the phone when I made my first enquiry and following up promptly with my queries.

My seat pads arrived yesterday and they are fabulous! They have given a rather old sofa, which still has years in it, a new lease of life; it looks like a new sofa. The saggy, feather shedding, uncomfortable seat cushions - I could rock myself to sleep getting out of them to stand up - are no more!

Thank you Form4u Team!

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A year late but realised I didnt review…

A year late but realised I didnt review last year as we needed for our wedding! So just about to order something else and saw I missed the review button!

My comments: for July 2023 (Belated review!)
Thank you thank you thank you!!!!
They are absolutely perfect
Thank you for the swift turnaround
We will definitely be back for more

.....and yes we will be back!

21 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Always helpful

Always helpful, bespoke advice and speedy service with regular communication so you know how your order is doing. Have used several times now and wouldn’t look elsewhere.

22 de julho de 2024
Classificada 5 em 5 estrelas

Great customer service

Got some great advise on what foam to go for when i initially made the order which was very helpful. On receiving the order I had problems with part of it but Martin was extremely helpful to remedy the situation and sort things out. They made new items free of charge which were spot on. Couldn't of been more helpful.

3 de setembro de 2024
Opinião espontânea

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