Forgottentribes Opiniões 11 544

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought some beautiful trousers for my daughter. She is on a mission to fight fast fashion, but as a growing teen new clothes care a bit of a must-have. We we pleased to see the items delivered promp... Ver mais

Classificada 5 em 5 estrelas

Lovely stuff, always something I want, also like the fact that, unlike other websites/clothing companies, there are limited quantities. I have recently looked at a sports website and knowing they want... Ver mais

Classificada 5 em 5 estrelas

Full five stars, although not all the styles are my taste, the ones I did buy, were beautifully made, with great high quality fabrics. Pure cottons, Organic Cottons. Jewelry good quality also. The o... Ver mais

Classificada 5 em 5 estrelas

Gorgeous trousers, ridicuolously comfortable, look great and the exchange service (because I ordered the wrong size initially) was impeccable; swift, easy and a dream. Loved my hemp t-shirt too, it's... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

We are a tiny independent British womenswear brand, championing eco-friendly and innovative natural fabrics. We’re on a mission to create natural, sustainable fashion at fair prices. We are passionate about crafting high-quality, original garments designed for comfort and durability—simple, modern designs built to last.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

12 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 44% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I’m a happy customer!

My order arrived on time and well packaged. The goods were as described.
I had to return the fleece because it was too big. The return was free to send and I received a refund on the eighth day after posting.
I am a happy customer.

13 de março de 2026
Classificada 5 em 5 estrelas

Excellent customer service received

Items arrived very quick, beautiful Hareem trousers, unfortunately one of the pairs had stitches were coming undone on the inside leg, contacted customer services, absolutely blown away with the level of customer service received from Steven who offered me a replacement pair or full refund. I did not have to return the faulty trousers Kept me informed promptly. Though I received faulty trousers I believe this is a one off & certainly not put off to continue buying from forgotten tribes as I’m 100% confident with the company - Thank you

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Item was sent in good time

Item was sent in good time. Unfortunately it was too small. I had to use the return instructions and it was absolutely brilliant! Clear instruction easy return and ordered next size up to replace, all completed in a few minutes. A regular happy customer. Thank you x

11 de março de 2026
Classificada 1 em 5 estrelas

BAD EXPERIENCE

I have had a very bad experience with trying to return a pair of trousers that don’t fit. The Return portal doesn’t work and I have checked every day for a week. I then sent an email and didn’t receive a response. I then posted a poor review and FT responded saying they had replied and to check spam. I checked everything and they had not replied. I then sent another email and have again not received a reply. I WILL NEVER BUY FROM FT AGAIN

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful items, excellent customer service

I have ordered many clothing and jewellery items from Forgottentribes, and always enjoy them (e.g. the harem pants and silver jewellery). Customer service is also exceptional. As soon as they were made aware that the wrong item was sent, they promptly corrected the mistake.

23 de março de 2026
Classificada 1 em 5 estrelas

Return portal not working

I want to return trousers that don’t fit and the return portal is not working. I have sent email and had no reply. This has definitely made me think I don’t want to shop with FT because even though I like the clothes if return is too much work I will shop somewhere else

9 de março de 2026
logótipo da Forgottentribes

Resposta da Forgottentribes

HI Meg, we did reply to your email please check your spam/promo folder just in case.

Classificada 4 em 5 estrelas

Good customer service but...

Good customer service. They answered a query quickly. Sadly quality of the Iona sweater is questionable. It began to pill very quickly and always looks creased. I've only washed it once and it feels like an old garment.

19 de março de 2026
Opinião espontânea

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