FragranceShop.com Opiniões 507

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've ordered before and haven't been disappointed over the price and genuine products. Some have oils to not break the bank. Now, from date of purchase to actually receiving, it is, a bit on the downs... Ver mais

Classificada 2 em 5 estrelas

I bought two bottles one leaked from shipping and left about 65%. Right when I received shipping box I could smell it coming through. I immediately took pictures and contacted them through email and I... Ver mais

Classificada 5 em 5 estrelas

Website was easy to navigate and offered a great variety of products. Found exactly what I was looking for at a very reasonable price. It arrived well packaged and shipping was quick. Will be purchasi... Ver mais

Classificada 5 em 5 estrelas

Besides the low prices on everything and good sized bottles as well, delivery was only about 2 day maybe 3, just luv everything about and on site as well as quick delivery, awesome will keep making pu... Ver mais

Informações sobre a empresa

  1. Perfumaria

Escrito pela empresa

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

507 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 48% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've ordered before and haven't been…

I've ordered before and haven't been disappointed over the price and genuine products. Some have oils to not break the bank. Now, from date of purchase to actually receiving, it is, a bit on the downside it can take up to 10 days from my experience. However, with the huge savings and rare perfumes is not bad at all.

23 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I bought two bottles one leaked from…

I bought two bottles one leaked from shipping and left about 65%. Right when I received shipping box I could smell it coming through. I immediately took pictures and contacted them through email and Instagram. I got no reply.

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Website was easy to navigate and…

Website was easy to navigate and offered a great variety of products. Found exactly what I was looking for at a very reasonable price. It arrived well packaged and shipping was quick. Will be purchasing again from here.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best price AND best in class!

I have been using this place for about a year now.. I've spent hundreds of dollars with them. I can attest FOR SURE, that EVERYTHING they send is 100% authentic. They ship through multiple carriers and when they use DHL it usually arrives early. You might wait a week or 2 but you save so much money through them that it's worth it. I'm in Cali, they're in Jersey... so a week or so is totally understandable. Nobody offers a better price on authentic products. I'm a lifer with fragranceshop. I'm SURE that whatever bad reviews they get, is because of another company with a very similar name out of the UK, or because of shipping constraints beyond their control. All I know is that I've placed MULTIPLE $100+ dollar orders over the years, everything's legit! I've referred friends, at least 3..all satisfied. So whatever negative review you see, investigate it, and also try to understand that things can happen during the shipping process that reflect on you that is beyond your control. (I know as a former online musicshop owner that if something breaks in transit, they blame YOU). So, that said. I can't recommend Fragranceshop.com enough man! They're literally best in class.

18 de março de 2026
Opinião espontânea
logótipo da FragranceShop.com

Resposta da FragranceShop.com

Thank you for your loyalty and for sharing your experience with us. We’re pleased to hear that you’ve been satisfied with our products, pricing, and shipping. Your trust and referrals are greatly appreciated, and we look forward to serving you again in the future.

Classificada 5 em 5 estrelas

I wasn't lucky doesn't mean you won't be. Great genuine items testified by close friends of mine.

I did not receive my products. My money was promptly refunded. Generally customer service was satisfactorily responsive except my last email which did not get a response. I initially gave a one star review but decided, in hindsight, this was not a considered response but an angry outburst. The explanation given about not using my full name does seem plausible. The reason this store still deserves a five star rating is that many of my friends have actually received their purchases. These are genuine items and the smells are divine which is why I decided to buy from this store also. Online business struggle and sometimes do encounter issues beyond their control affecting customers. However, if we don't support businesses like these that allow people to wear great scents for highly competitive prices then in the long term consumers like myself will run out of online businesses trying their best to provide heavily discounted prices for great products. Disappointed that I did not receive my purchase but I am sure other buyers may not be as unlucky as me. Most importantly this shop did not delay my refund. That shows a level of integrity which I must respect and honour. Thank you and all the best.

10 de março de 2026
Opinião espontânea
logótipo da FragranceShop.com

Resposta da FragranceShop.com

Thank you for updating your feedback. We appreciate you taking the time to share your experience and sincerely apologize that your package could not be delivered

Classificada 1 em 5 estrelas

My package was stolen

9 de março de 2026
Opinião espontânea
logótipo da FragranceShop.com

Resposta da FragranceShop.com

We are unable to determine which package you are referring to, as we have not received a response to our request for additional information. If your package was stolen, we recommend reporting the theft to the police.

Classificada 5 em 5 estrelas

Customer satisfaction

Ordered two bottles for the wife. One of them leaked out and half of it was all soaked in the box. However they were great about sending a replacement right away. Yes I would order from them again.

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing and Cheap Perfume Shop

great perfume shop. A+++
Always cheaper compared to the shops here and other online perfume shops.
Fast delivery even if its coming from all the way from the other side of the world.
i would always buy in bulk here and i would recommend them to my mates.

26 de fevereiro de 2026
Opinião espontânea

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