Fraser and Fraser Opiniões 

307
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fraser and Fraser were appointed to deal with my Late Sisters estate following her sudden death. The estate proved quite complex but they managed to sort matters and as a result the matters were fin... Ver mais

Classificada 5 em 5 estrelas

Very professional and helpful. I asked for an unusual service, a Medallion Stamp, which is not their primary offering. After having multiple requests ignored by businesses in my own country i reached... Ver mais

Classificada 5 em 5 estrelas

Brain reached out to me about an estate that was left to me which I had no idea about. It was then transferred to Billie to distribute my share to myself, throughout the whole process Billie has kept... Ver mais

Classificada 5 em 5 estrelas

Thank you Fraser and Fraser, especially Ben Cornish our Case Manager who throughout the process was professional, informative, helpful and patient. Ben was always available to speak to and made you... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Genealogista

Escrito pela empresa

Fraser and Fraser is a prominent and long-established firm of professional genealogists and international probate researchers, headquarted in London, England. With a history spanning over 100 years, dating back to 1923, the company has become recognised leader in the specialised field of tracing missing beneficiaries to unclaimed estates, assets, and derelict properties across the globe. Currently in its third generation of family leadership under Andrew and Neil Fraser, the firm has built a strong reputation for its expertise and commitment to excellence within the probate research industry. The core services offered by Fraser and Fraser are centered around navigating the complexities of estate administration and inheritance. Their primary focus lies in meticulously tracing and locating individuals who are entitled to a share of an estate, whether explicitly named in a will or in cases where the deceased has passed away intestate. Beyond this, they provide comprehensive probate research services, assisting legal professionals in all facets of estate management by leveraging their in-depth knowledge to identify and connect with missing heirs. Thei capabilities extend internationally, facilitated by a robust network of agents and strategically located offices within Europe, enabling them to effectively handle intricate cases involving cross-border family ties and assets.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

307 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(307)

54 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

everything was explained in great detail

everything was explained in great detail, the knowledge base of all parties was refreshing to see

24 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Murdo

Thank you for your feedback. We’re glad you found our team knowledgeable and that the process was clearly explained. We appreciate you taking the time to share your experience.

Fraser and Fraser

Classificada 5 em 5 estrelas

I found Fraser and Fraser were…

I found Fraser and Fraser were professional, clear and helpful throughout the whole process. Made everything easy and stress free. I felt reassured that they was looking out for my best interests. Highly recommended.
Sue Entwistle

19 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Sue

Thank you for your kind review. We’re delighted to hear you found our team professional and helpful, and that we could make the process smooth and stress-free. Your recommendation is greatly appreciated.

Fraser and Fraser

Classificada 5 em 5 estrelas

Thank you fraser and fraser

Thank you for following up our case.
Kept me in touch with the case and dealt with any emails quickly.
Would definatly recommend them.
Thank you again

18 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Michael

Thank you for your kind feedback. We’re glad you felt supported and kept informed, and we appreciate your recommendation.

Fraser and Fraser

Classificada 5 em 5 estrelas

Fraser and Fraser kept us updated with…

Fraser and Fraser kept us updated with what was happening during the process.

17 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Catherine

Thank you for your feedback. We’re glad to hear you felt well updated throughout the process, and we appreciate you taking the time to share your experience.

Fraser and Fraser

Classificada 5 em 5 estrelas

Fraser and Fraser offer a good service.

Fraser and Fraser contacted me with details of long lost family that had left an estate that I knew nothing about. They have kept me well informed about the process and outlined the timescale realistically. Other members of my family have engaged with them too. I was very pleased with their service and happily recommend them.

5 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Thank you for sharing your experience. We’re glad you felt well informed throughout the process and that our team could support you with clear guidance. We really appreciate your recommendation and are pleased we could help.

Fraser and Fraser

Classificada 5 em 5 estrelas

Thank you Fraser and Fraser

Thank you Fraser and Fraser, especially Ben Cornish our Case Manager who throughout the process was professional, informative, helpful and patient.
Ben was always available to speak to and made you feel ours was the only case he was dealing with. If he was busy he always returned our call.
Christine Henderson and Rena Walker

20 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Christine and Rena

Thank you, for taking the time to share your experience. We’re delighted to hear that Ben provided such professional, helpful, and patient support throughout the process. We will ensure your kind feedback is passed on to him and the team.

Fraser and Fraser

Classificada 5 em 5 estrelas

It has been a long journey but they…

It has been a long journey but they have Informed me every step of the way. Ben was always helpful on the phone.

11 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Jean

Thank you for sharing your experience. We’re glad to hear Ben was able to keep you informed and provide helpful support throughout the process.

Fraser and Fraser

Classificada 5 em 5 estrelas

Ben Cornish

Ben Cornish and his team were very professional. He answered all my questions and made it easy for me. He sold the house and organised the funerals.

10 de setembro de 2025
Opinião espontânea
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Resposta da Fraser and Fraser

Hi Margaret

Thank you for your kind review. We’re so pleased Ben and the team could make the process easier for you.

Fraser and Fraser

Classificada 5 em 5 estrelas

I found Fraser and Fraser very easy and…

I found Fraser and Fraser very easy and professional to deal with. From their initial approach to final settlement, their communication was clear and transparent regarding timescales , how I should expect things to proceed and their costs.

9 de setembro de 2025
Opinião espontânea
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Resposta da Fraser and Fraser

Dear Paddy

Thank you for your kind review. We’re delighted to hear that you found the process clear and straightforward, and that our communication met your expectations throughout.

Fraser and Fraser

Classificada 4 em 5 estrelas

They have handled everything with no…

They have handled everything with no cost to me. No results after 18 months as yet but they have answered all my emails asking for updates.

8 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Dear Peter

Thank you for sharing your feedback. We appreciate your patience and are glad our team has been able to keep you updated along the way. Please don’t hesitate to reach out if you need further assistance.

Fraser and Fraser

Classificada 5 em 5 estrelas

Highly recommend …

I had the most wonderful experience with Fraser and Fraser an in particular my Case Manager. I had no idea about the process or who my extended family was and my Case Manager patiently took me through. Highly recommend!

Thank you Fraser and Fraser and my Case Manager

6 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Dear Skye

Thank you for your wonderful feedback. We’re so pleased to hear you had such a positive experience, and we’ll be sure to share your kind words with your Case Manager, Ben. We truly appreciate your recommendation and are glad we could guide you through the process.

Fraser and Fraser

Classificada 5 em 5 estrelas

An excellent service

Initially I assumed that the letter was a scam but quickly realised that it was in fact genuine. I am very thankful and appreciative not just for a great outcome but for the excellent service and communication received throughout.

4 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Dear Emma

We appreciate your feedback and are delighted you’re happy with both the process and the outcome.

Fraser and Fraser

Classificada 4 em 5 estrelas

At first I wasn’t sure if the letter I…

At first I wasn’t sure if the letter I received was a hoax but after some research discovered it was a genuine company. They have taken care of all the hard work involved. It has taken a very long time but these things often do. I have had to chase up a few times to find out what has been going on but they have always been helpful and called back if not available. I’m looking forward to getting a copy of the family tree to add to my own.

2 de setembro de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Dear Sophie

Thank you for your feedback. We appreciate your patience throughout the process. We’re glad our team was able to assist whenever needed, and we hope you enjoy receiving your family tree.

Fraser and Fraser

Classificada 1 em 5 estrelas

reviews here clearly shows…

Reading the reviews here clearly shows a massive negative pattern and to my own experience same old no comms story continues, Sadly. Only advice is to use another well established company before signing any legal paperwork and also get proper advice well before you proceed.

26 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Dear Andrew,

Thank you for your feedback. We appreciate you taking the time to share your experience with us.

We are unable to locate your information in our system with the details provided. To help us find your file and address your review, please email us directly at info@fraserandfraser.co.uk.

We look forward to hearing from you and resolving this for you.

Sincerely,

The Fraser and Fraser Team

Classificada 5 em 5 estrelas

Throughout my experience with Fraser…

Throughout my experience with Fraser and Fraser, they have been helpful, open and communicative. Michael has answered any questions I had and have explained each step along the way.

22 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Thank you for taking the time to share your experience. We are pleased to hear that Fraser and Fraser have been helpful and informative throughout the process. We will be sure to pass the message on to Michael.

Many thanks
Fraser and Fraser

Classificada 4 em 5 estrelas

Very pleasant to speak to on the phone…

Very pleasant to speak to on the phone and regular updates have been very useful. One of my cousins received old family photos which were much appreciated by all.

14 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi Helen

Thank you for your kind words. We’re glad you found our team approachable and the updates helpful. We’re pleased that your cousin received the old family photographs and that they were so well received.

Fraser and Fraser

Classificada 5 em 5 estrelas

Highly recommended

We were contacted by Fraser and Fraser regarding the estate of a relative. Michael has been investigating our case and he has been helpful and diligent in moving everything forward. He has provided regular updates and a good service which has resulted in the process being completed in a very satisfactory manner.

13 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi C

Thank you for taking the time to share your feedback. We’re very pleased to hear that Michael was able to assist you with your relative’s estate and that you found the process to be handled diligently and with clear communication. We will be sure to pass your kind words on to Michael and the team.

Fraser and Fraser

Classificada 5 em 5 estrelas

I was contacted by Fraser and Fraser

I was contacted by Fraser and Fraser as part of a deceased estate. I found their engagement very professional and informative throughout the process. They have provided regular updates via email, phone and letter and have answered all and any questions in a helpful manner.

11 de agosto de 2025
Opinião espontânea
logótipo da Fraser and Fraser

Resposta da Fraser and Fraser

Hi CJ

Thank you for taking the time to share your experience. We are pleased to hear that Fraser and Fraser provided you with professional and informative support throughout the process.

Fraser and Fraser

Classificada 1 em 5 estrelas

Incorrect birth certificate

I received a letter from you suggesting our sister Patricia Bartlett had passed away leaving a substantial inheritance! Firstly I knew my eldest sister Patricia was still alive, but of course we all started thinking all sorts of scenarios! Had she a twin sister we didn't know about!? Was she a stolen baby!? Did my parents give her away!? (Although I thought this unlikely as I thought my parents as being highly unlikely to do this). As you can see, this caused a great deal of unnecessary anxiety about the situation, with my immediate family and wider family.
I am very disappointed that in this day and age that this was not realised well before us being contacted. It seems to me that somehow the wrong birth certificate was attributed to this deceased lady Patricia Bartlett!
How was this terrible mistake made?
Especially with a renowned company as Fraser and fraser?

29 de maio de 2025

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