Freedom Mortgage & Protection Services Ltd Opiniões 

152
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been so lucky that, we choose freedom mortgage and protection services for our first time home.. we have been greatly advised by Richard with his clear guidance and different offers from lende... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Richard and Suzanne were absolutely fantastic and made my first time buyer mortgage process incredibly straightforward. They clearly explained everything and worked tirelessly, including some late eve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Richard and Suzanne helped us secure our mortgage as first time buyers. We didn’t really know what to expect having not gone through the process before but all of our questions were answered. With one... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fabulous, first class service from both Suzanne and Richard. From initial application of mortgage, through to Help to Buy process, myself and my partner were both fully updated and any queries or ques... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário
  2. Corrector de seguros

Escrito pela empresa

Friendly, professional mortgage and protection advice. Whether you are a first-time buyer, moving home, looking to remortgage to reduce your monthly payments or considering buy-to-let, we can help you. Freedom Mortgage & Protection Services was established with a clear goal: to offer clients expert, trustworthy advice combined with an exceptional level of service, to give freedom and peace of mind to know that you and your mortgage are in safe hands. Based in Ashford, Kent, we are mortgage brokers who provide professional mortgage and protection advice to clients looking to purchase or re-mortgage properties all over the U.K. We are specialists in finding lenders who will meet your needs for a mortgage and can access some deals not available directly to the public. So, whether you are a first-time buyer just starting out, looking to move, have complex income, limited self-employment trading history or are looking to purchase a non-standard property construction, we can help.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(152)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wow Suzanne & Richard are really the…

Wow Suzanne & Richard are really the DREAM team. Our case wasn't straight forward at all but they stuck with us and took on the challenge.

We really can't thank them enough! They were always on hand to answer our questions and put us at ease!
If I could I would give them a higher score.

Thanks so much for helping make our Dream come true, on our move to Chelmsford.

24 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really fantastic service

Richard and Suzanne were absolutely fantastic. They talked us, as first time buyers, through everything and made sure we were fully aware of everything we needed to be. They were flexible with us and did an amazing job with our house - we couldn't have asked for more. They are friendly and so very helpful, and happy to go out of their way to work with you. Completely recommend.

26 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Suzanne & Richard

Suzanne & Richard were great in helping me secure a mortgage offer and with my Help to Buy application. As a first time buyer I was slightly overwhelmed, but they made the process super simple for me. Very friendly and helpful people. Would highly recommend.

26 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service by Richard and Suzanne!!

Richard took the service standard to the next level. He is calm, wise and excellent at explaining complex things in simple language. He is truly an expert when it comes to advising and guiding the whole process of purchasing. His knowledge of the lender is absolutely brilliant. Our mortgage application was different and quite difficult due to our personal circumstances. But Richard handled it like a piece of cake. So, please speak to Richard at least once before you decide anything.

Once we signed up with their service, they took all our stress away about the mortgage offer. Richard and Suzanne advised us at every single step of the purchase. Suzanne is great at organising all the complex paperwork. She is super fast, responded to any queries and provided regular updates on every situation. She carefully inspected our documents and dealt with the lender and HTB accordingly. We have received regular updates even in the late evenings, which is just one small sign of how seriously they care about customer service. We cannot thank them enough.

We are lucky to have them by our side throughout our purchasing journey, and we would highly recommend their service to our family and friends.
- Hisham

24 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Callum & Stacey

Richard and Suzanne were brilliant throughout our Mortgage application and helped us massively as first time buyers. They were extremely knowledgeable and swift getting everything sorted for us and were a big part of getting a fast turnaround on our application. I can't recommend their services enough!

21 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Mortgage Advisors

Both Suzanne and Richard were fantastic in their mortgage guidance. They gave myself and my partner a peace of mind as first time buyers and went over and above to get us the best possible mortgage rate and made sure the application process was as simple as possible for us.

8 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Would highly recommend

Would highly recommend - Suzanne our admin manager went above and beyond for us, often sending emails outside of working hours to update us! Which we greatly appreciated. Thank you Richard and Suzanne!

3 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Can't recommend more!

Suzanne and Richard set the standard for what all customer service should be like. They are friendly, approachable and very professional. My purchase process was hugely stressful and Suzanne and Richard went above and beyond to make me feel supported and reassured at all times. They provide regular updates and never need to be chased on anything. They have a huge amount of knowledge about and passion for what they do and also happen to be two of the nicest people I've ever met. Cannot recommend them more. Thank you!

Rachel

5 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thumbs up!

Great service from Richard and Suzanne. They have been very helpful going above and beyond. Will definitely be using again when we are due for renewal and will be recommending to others.
Thanks guys for your help!

17 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Professional Team

Suzanne and Richard from the beginning have been very professional and diligent through the whole mortgage process, in buying my first property. I would definitely recommend their services.

16 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic and Charismatic Service

Suzanne and Richard, from start to finish, have been thoughtful, considerate and timely in their responses. It was only four days from application submission to mortgage offer!

I would highly recommend Suzanne, Richard, and the entire Freedom Mortgage team for anyone considering a mortgage!

22 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Suzanne & Richard are the best!

Suzanne & Richard are the best!
Many thanks to Suzanne and Richard for helping me secure a mortgage to buy my first home. Suzanne and Richard made my worries vanish completely and gave me confidence and knowledge that helped me feel comfortable with all the procedures. Suzanne is kind, helpful and always available. Richard is knowledgeable, honest and doesn’t mind explaining things to you, twice. I would definitely recommend them and have them help me with a process like this again, in the future. Thanks a lot Suzanna and Richard!

20 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Would recommend, they are great!

Richard & Suzanne have been great in helping me find a mortgage and navigate the help to buy scheme as a first time buyer. Extremely professional and knowledgeable about the market and the process, I couldn't recommend them any more!

I look forward to working with them at some point in the future.

29 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Massive thumbs up!

We had brilliant service from both Richard and Suzanne from day one!
They were both super helpful, really communicative and supportive throughout the whole process. They definitely made the stress much more manageable!
We would definitely recommend them and would absolutely use them again in the future.

22 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I received a really great service from…

I received a really great service from Suzanne and Richard. They were able to offer really excellent advice in the process of porting my mortgage in the run up to my move. I have already recommended Freedom Mortgage Services to two other people since engaging with them.

3 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Richard and Suzanne have been…

Richard and Suzanne have been incredibly helpful for
the whole purchase process! Always provide the detail and soluctions with great patience when I have quesitons. I would definitely recomment their service!

Thank you again!

Kay

22 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Superb service

Richard and Suzanne have been incredibly helpful throughout my flat purchase and I would recommend them to anyone looking to purchase a property.

20 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I will put even more stars if I could

I will put even more stars if I could. Buying a property as a newbie and a foreigner is a bit of puzzle. Richard and Suzanne have made it almost pleasurable ! They work tirelessly to get me the best rates but most of it they provide me with real advice on how the property market work and what to expect. A team that has your best interest in mind

19 de outubro de 2021
Opinião espontânea

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