I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver mais
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Leia as opiniões dos outros
Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver mais
Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver mais
A empresa respondeu
Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).
Informações de contacto
Reino Unido
- 01376 55 60 60
- www.freeola.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Long term customer
I've used Freeola for years and always found them great. In the event of technical problems the helpline is excellent.
Years of trouble free service
I set up two web sites many years ago with Freeola and I am pleased to say the service has been first class. When I have needed help to change one site to a 'shop' technical support was fantastic. When I wanted to send e-mails from my web site address, once again the technical support was fantastic. I have absolutely no complaints at all in the years I have been with Freeola and I have no intention of changing from them. Highly recommended.
Easy & accurate transaction _ thankyou
Excellent service
Excellent service. Have been with them several years now and highly recommend them. Always very helpful and patient with me (septuagenarian who needs help occasionally) thank you Freeola.
Can actually talk to a knowledgable…
Can actually talk to a knowledgable human being!
Freeola Service
I have used Freeola for many years and the service I have received has always been very good and reliable.
Freeola pushes the right buttons!
Having recently moved home, I decided to stay with Freeola who had given me outstandingly reliable Internet connection for around 15 years along with a host of fully featured email accounts.
Unfortunately, an issue arose over billing but this was quickly resolved by Nic following a telephone call and subsequent email. The error was corrected and I even received an apology without asking for one something that seems rare these days, I was totally satisfied with the whole experience.
This is only the second time I had needed to contact support in all of the time I've been with them, largely due to their extensive on-line guides, ut it's good to know that there's a human being on the end of the phone if you need one.
I've been with Freeola for a long while.
I've been dealing with Freeola for a good number of years now and can honestly say there has never been reason for complaint. They take care of my needs and although I'm not the most competent with the service they offer me I've never had to call the helpline as everything (that I need) is easy to follow.
Long-term happy Freeola customer.
I've been a very happy Freeola customer (broadband and domains) for over 23 years! These days especially, it's rare to trust and like a company when most are faceless and nearly impossible to contact when required. Keep it up...
Had a domain with freeola for years
Had a domain with freeola/getdotted for about 20 years and not had a problem but great flexibility. Access to multiple email accounts.
We have been with Freeola for many…
We have been with Freeola for many years and have received excellent service
Still a customer after 15+ years
I have used Freeola for ADSL in the distant past and domain hosting for well over a decade now, probably closer to two. I cant recall there being any material down time.
First class
Freeola has hosted our personal domain for many years. Never had any problems. Easy to contact by phone for advice which is always prompt, professional and friendly. Reasonably priced.
I have used Freeola for many years
I have used Freeola for many years, following a friend’s recommendation, and always found them to be very straightforward in what they do.
They host my 2 business websites and associated email servers. Navigation through their website / webmail and control panel is simple and it’s an easy task to make any changes to my website pages and email settings.
There have never been any problems over the years, but I feel confident that their support is there if needed.
I always recommend Freeola to my friends.
even to a novice everything is easy to…
even to a novice everything is easy to follow and works well 100%
Excellent service and competitive…
Excellent service and competitive pricing
Reliable Service
Been with Get dotted/Freeola for many many years. My husband was self employed when we started with them but is now retired, but we have stayed with them. Our email works away fine and, on the couple of occasions when I have had to ask a question, the very patient and understanding person at the other end was always able to help. Can’t ask for more.
A valuable service.
We have been customers of Freeola for absolutely years and the one thing we have always loved about the company, is that you can phone them and a person, not a machine or someone abroad, will answer the phone and talk to you. They don't blind you with technical questions, just plain, helpful suggestions and answers. They DO REMEMBER to phone you back if that is required. We have never considered moving away from them as they are a good ,friendly, reliable and helpful service. We also feel that they genuinely care about what they provide.
Fantastic professional company
I have used Freeola for about twenty years and have found them to be a very professional company.
I find them very competitive for pricing and I highly recommend them
A Experiência Trustpilot
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