Freeola & GetDotted Opiniões 

374
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver mais

Classificada 5 em 5 estrelas

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver mais

Classificada 3 em 5 estrelas

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador de Internet
  2. Operadora de telecomunicações
  3. Empresa de hospedagem na Web

Informação fornecida por diversas fontes externas

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(374)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very Satisfied

Have been with Freeola from their very beginnings.
From buying a number of domain names and running a few websites.
Customer service has been superb, and patient when dealing with computer luddites like me!

7 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Superlative customer support

After upgrading my broadband I was not getting the connection rate that I expected. The very helpful assistant at FreeOla talked me through the necessary steps, and arranged for an Engineer to check my line.

A couple of days later and I had an engineer fit a new master socket, free of charge of course, and now I'm getting the rate I'm paying for.

Customer Support from FreeOla has always been superlative on the few occasions I have needed it over the last 20 years. Bravo.

17 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service, highly recommended!

I have been a Freeola customer for over 20 years and throughout had always a positive experience. Fast, reliable broadband and a really good offer for domain names and hosting. Support staff are very knowledgeable and friendly. Highly recommended!

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable service and excellent Customer support

I have been with Freeeol a for 15 years. Using their broadband and Domain hosting facilities.

They provide me with a reliable service and, if there is a problem, REAL people I can talk to on the phone.

The service and the excellent Customer service is what keeps me with Freeola.

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I've been associated with for a good…

I've been associated with for a good ten years
I started by using their FREE email addresses. Then when I needed a domain name, it was obvious that I would use FREEOLA as they have supported me, whenever, I believed I had a problem. AW

6 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have always found Freeola incredibly…

I have always found Freeola incredibly helpful and responsive. I’ve been with them for many years and not had many reasons to have to contact them for help as it’s always been smooth running. Would definitely recommend them

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I've been with them for many years

I've been with them for many years, with internet privision and two web sites. Cost and reliability always first class. Very seldom had needto contact them, but when I have they've always quikly given accurate and helpful answers in a friendly way.

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service provider

After absolutely shocking service from our last provider we decided to change to freeola, wow, what a difference, from explaining the process of moving and checking up on us every step of the way .All the phone operators are knowledgeable, no being passed around from department to department, so happy with our service now.

10 de julho de 2024
Opinião espontânea

A Experiência Trustpilot

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Aqui estão 8 dicas para escrever óptimas avaliações.

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