Frontpoint Opiniões 12 784

They trick you into a 3-year agreement (read the small print). Then when you do cancel you have to pay for 30 days more plus an early termination fee.

My problem was quickly resolved and the CSR knew exactly what to do.

Tech support stayed on telephone with me until all was completed and working.

The company is efficient. When I need help, someone is always there to help.

Knowledgeable and professional customer service representative. Assisted me in cleaning up unused old sensors (customer for nearly 15 years).

Representative knew exactly what I needed and promptly furnished what I was asking for. I've been a long time customer of Frontpoint, over 10 years and have never looked elsewhere. Great monitored system with very good support. What's it mean to you to have a trusted monitored system? To me it means alot. Thanks Frontpoint!

Your technological support is fantastic. Very helpful and patient. Your equipment is excellent.

Excellence in customer service. I feel secure with my system.

I cancelled service several months ago and keep getting messages from frontpoint trying to charge me as if the account was still active. These people are scammers. Stay away from them

Frontpoint has been amazing! We have used them as our security system for going on five years now and we have had a wonderful experience. Anytime that we have had to call them for Technical Support, their support team has been very knowledgeable and assisted with the implementation of the system.

A few months ago, we purchased and installed our doorbell camera. We had no problems installing it or getting it to work. Customer Service has always been very helpful and patient. I had one agent talk me through changing the battery on one of our motion sensors which took quite awhile because it was very difficult to get the cover off. Very satisfied with our products and service!

Awesome service.

Knowledgeable, polite customer service always!

The rep we worked with had patience and knowledge. I’m not 200% sure if the date we installed the new camera. I guessed at it being 9/2 but I am not sure.

We recently installed a set of Frontpoint Security cameras. The set up was very easy. One door sensor was an issue, and customer service handled the situation perfectly!!

Helpful information, fast shipping

Functionally very rich system with ability to optimize system coverage based on the physical layout and operational preferences for situational needs (i.e. A temporary code for a neighbor to occasionally checking in; or add new hardware). Customer support is very solid with excellent assistance and follow up -- chat is very helpful and timely for support or use questions.

Solved problem quickly

Contacted, and was easy to cancel alarm by speaking with rep.