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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied. They weren't great commu... Ver mais

Classificada 3 em 5 estrelas

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delive... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de mobília para quartos
  4. Loja de mobília para sala de estar
  5. Loja de sofás

Informação fornecida por diversas fontes externas

Furnisho offer high quality furniture, at the most competitive prices you'll find online. If you're looking for beds, sofas or designer chairs, look no further.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

487 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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3,0

Todas as opiniões

(487)

0 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I had a mixed experience with Furnisho

I had a mixed experience with Furnisho. While their customer service was helpful and delivery efficient, the product quality disappointed. The chairs we ordered showed wear quickly—plastic backs broke, and white turned yellow. Replacement promises weren't kept. Prices may be appealing, but durability and support need improvement. Wouldn't wholeheartedly recommend.

28 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad quality and even worse service

Ordered 6 chairs from Furnishio (type Eames). After 5 months the white colour of the chairs changed into an ugly yellow. The material appears to be of poor quality as all of them turned yellow. On top they are not build to last. The plastic in the back has started to break and you can no longer lean back in the chair without them breaking. We simply have to throw them out.
We have tried to complain and suggested that they could replace the chairs or return the money. Furnisho never replied despite many emails and calls.
All in all we would not recommend Furnisho to anyone.

23 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

DSW Eiffel Plastic ABS Dining Chair

The person I spoke to was very helpful on the phone and took my payment as I could not get it to work on website. Then it was delivered about two days later. I am very happy with the product other than one leg the wood is slightly different but this is not really a negative as these chairs are reproductions and also not in any form expensive so for me its exactly what I expected and the colour sits lovely in my office.

26 de março de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

2 sets of Drawers purchased continued.......

I said I would do an update....... I said I was going to take furnisho to small claims court. I did. They settled in full plus court costs no questions asked.
They have also asked me to take my previous review off which I feel I shouldn't do as potential customers need to know what they are up against if they have issues. I hope they never treat anyone the way I have been treated.
Good luck. I have told many people about this company as word of mouth goes far.

22 de março de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

VERY PLEASED!

I don't usually write reviews but this was an amazing buying experience I had to share. After much searching around on the Eames style dining chairs I contacted furnisho. There customer service was very impressive and the guy I spoke to was extremely polite and helpful. This gave me confidence in purchasing from them.

Everything was simple, as promised and easy. I purchased the chairs over the phone (took 2 mins) on Tuesday and I had delivery of the chairs on Wednesday morning! There is a little bit of assembly but very straight forward. I'm writing this review whilst sat on one and i'm so happy with my purchase.

Furnisho is a great example of an internet retailer doing it right.

3 de março de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Eames repros

Searched around a bit before I decided to go with Furnisho. Extremely pleased with service across the board from ordering to delivery, no hassle at all and very pleased with the chairs, will have no hesitation in buying again. I will recommend to family and friends. Thank you.

2 de março de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

Non-existant customer service. Poor quality product.

I was so disappointed. I had been coveting the Eames RAR chairs on Furnisho for a couple of years, and this Christmas (with my house finally finished) my Mother offered to buy me two armchairs as a Christmas present. I was hoping to add more chairs to my collection at a later date and am so glad I waited! One of the chairs arrived OK, although I must admit the quality of the seat of the chair wasn't great. You could see circular dents where the legs meet the chair. All the same, I might have overlooked this point and put it down to 'you get what you pay for'! However, the other chair seat was scratched in several places and a large splinter of wood had broken off one of the legs. I contacted the company via telephone, email and by filling in their online form countless times. Not one single message has been answered. I took delivery on December 5th 2014 and am still waiting for someone to return my messages. I think it's safe to say I'll never hear from Furnisho! And I can say with confidence, it's the last time Furnisho will be hearing from me, my friends or colleagues! Pretty bad news for Furnisho, as I work for two interiors magazines!

UPDATE: My new chair finally arrived on 20th March, thanks to Mark

28 de janeiro de 2015
Opinião espontânea
logótipo da Furnisho

Resposta da Furnisho

Hi Cassie,

Thank you for your feedback. I apologise for any inconvenience you have experienced. Unfortunately we couldn't locate any emails from you however I am aware my colleague is now in contact, he will provide a solution for you.

We pride ourselves on achieving 100% customer satisfaction and whilst we offer great prices we never compromise on quality.


Regards
Furnisho Team

Classificada 5 em 5 estrelas

Fantastic Service

Thank you for a super smooth transaction. I was kept informed every step of the way on how the dispatch was progressing. Headboard arrived promptly and is perfect for the bed and room. Quite difficult to find a 4' headboard but Furnisho came up with the goods. Thank you!

21 de julho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Leather Dining Chairs - Great Product and Service

I have tried a number of leather dining chairs of differing quality, size and comfort and couldn't find one suitable. I was therefore concerned about buying "blind" - online without trying. Having spoken on the phone to Furnisho, I was giving confidence about the product and service. I was not disappointed. These premium black leather dining chairs, are, in my opinion the best around for quality and superior to all I have tried at over twice the price. Super product. Thanks Furnisho

11 de junho de 2014
Opinião espontânea
Classificada 2 em 5 estrelas

Bad Service - never got the item

I've ordered sofa bed which originally supposed to be on the next day delivery. Then I was told it will be 3 day which was fine. Since I couldn't make that date I moved it for another 2 days. I only receive a phone call from the delivery company on the day asking to set up a delivery day which moved delivery for another week. On the scheduled day I stayed at home and nothing was delivered within the time window I was originally given. I called them up and they didn't seem to care much. I had to phone then numerous of times to get any updates. Later on I got a new date for delivery. That day it turns out Delivery Company can’t even find the sofa. I cancel the order eventually.
Don't use them and certainly don't use arrowxl for any deliveries. Lack of competency is beyond believe.

14 de maio de 2014
Opinião espontânea
logótipo da Furnisho

Resposta da Furnisho

Hi Mariusz,

Thank you for your feedback. I apologise for any inconvenience you experienced. Unfortunately we were let down by the courier we used to deliver your item. We have since changed our courier to prevent issues like this.

Regards
Furnisho Team

Classificada 1 em 5 estrelas

Delivery Failed - Furnisho Didn't Care

I ordered a Furnisho armchair through Amazon Marketplace and quickly received a notification to say the item had been dispatched. A week later the armchair still hadn't been delivered and I hadn't been contacted by the courier (TNT). Consequently I phoned TNT and they blamed Furnisho. So I contacted Furnisho and they blamed TNT. Meanwhile no armchair....

I'm still waiting for a delivery date but nothing is happening. Furnisho are in no hurry to resolve the issue and don't seem to care at all. I won't be troubling them with my business again.

Postscript: After 2 failed TNT deliveries I finally received the chair using a different courier but this only happened after several emails had been exchanged and Furnisho had continually blamed TNT and failed to take responsibility for their contractor's appalling performance. The chair itself is very good and I'm very happy with it but I am very reluctant to use Furnisho again simply because of their delivery service and lack of urgency in resolving customer issues. They need to understand that when a contractor fails to deliver it isn't good enough just to shrug your shoulders and say "sorry but there's nothing we can do about it".

1 de maio de 2014
Opinião espontânea
Classificada 4 em 5 estrelas

Good services

The quality of the products are good.
The only disapointement is the date of the delivery (I had to wait 2 weeks instead of 4 days). Except that, everything was OK !

25 de março de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant Purchase

This bar stool is modern, excellent quality, sturdy and arrived at 3rd day of purchase. I have recommended friends and family.

24 de março de 2014
Opinião espontânea

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