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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everyone at Galabid were amazing. Nina was brilliant and was able to help me set up our campaign. Additionally, all the consultants who helped me tweak the campaign to make it the best it could possib... Ver mais

Classificada 5 em 5 estrelas

Easy to set up for our event, much better than silent bid sheets. Site has great info on set up and their customer service is responsive. Great deal for a small non profit.

Classificada 5 em 5 estrelas

All employees from Galabid were super helpful from initial queries right through to end. Would highly recommend this platform as 24 hour support available and easy to set up even though i'm not tha... Ver mais

Classificada 5 em 5 estrelas

Great easy fundraising tool! Simple to upload items, clear how to run it on the night and payments were able to be made via Apple Pay making purchasing items simple for guests. Thank you for mak... Ver mais

Informações sobre a empresa

  1. Leilão online

Escrito pela empresa

Use GalaBid to run online silent auctions, raffles and crowdfunding campaigns. The platform is packed full of useful features for in-person events and exclusively online campaigns. GalaBid is powered by an intuitive dashboard and supported by a friendly and knowledgable support team. We are proud to be serving charities and individual fundraisers around the globe since 2011.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

145 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great application

Great application. A little difficult to navigate but after 2hrs of clicking around, I finally figured it out.

20 de março de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi, Great to hear you liked GalaBid. Next time you might like to try our help center. It includes faq's, articles and lots of videos to help navigate the many features and options.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Great platform

Great platform, easy to use with a good range of functionality in the free version - ideal for maximising profits for our charity fundraiser. The customer help team were very responsive and helpful.

5 de março de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Helena,
Thanks for your review. It's great to hear the free version worked so well for you. We plan to keep this set up, where the free version includes over 150 features and the paid tier includes just a handful of extras.
Dee Brannick, Director

Classificada 5 em 5 estrelas

This was superb for our High End 12…

This was superb for our High End 12 item fundraising auction. Just leave yourself enough time to set it up prior to your event to get it right and check all ok.
GalaBid chat is excellent and they quickly respond.
5 stars here. Definitely recommend for smaller fundraising charities and doubtless is excellent for bigger charities too.

4 de março de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Caroline, we are very proud of our knowledgeable and proactive support team. Delighted to hear you would recommend GalaBid to large and small charities alike.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Beautiful and simple. Great fundraising tool

Really good and easy UI allowed all of our guests to very quickly register and start bidding. I have no doubt that galabid allowed us to raise a lot more for our chosen charity. The UI at the back end is also super easy - adding things to the auction was very clear and simple.

17 de fevereiro de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi George, we are thrilled to hear GalaBid helped you raise more. That's what it's all about!
Dee Brannick, Director

Classificada 5 em 5 estrelas

Very slick platform that was easy to use!

Very slick platform that was easy to use and manage. I had asked for a volunteer to run our silent auction, but no one stepped up. I found GalaBid, and realized I could manage it pretty easily myself on top of the other event planning hats I was wearing. There are some compromises when using an online platform for a silent auction, but if you go in eyes wide open and do your research with what to expect, I think you’ll be very pleased with how easy and powerful this platform can be. I’ve already recommended it to others. Thank you, GalaBid!

11 de fevereiro de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Thank you Christopher. We are delighted to hear that GalaBid freed up time for you to concentrate on the many other event planning tasks.
Dee Brannick, Director

Classificada 4 em 5 estrelas

The auction was easy to set up

The auction was easy to set up. Communication with bidders from Galabid was excellent; notice when outbid, reminder to pay, invoices, receipts.
I feel a little more explanation about what you need to do with Stripe would be helpful. The Stripe site has many different options and I thought I had to complete different things that I did not understand for the connection to work. After help from chat, I understood that it is the simplest function we need for Galabid. The rest of Stripe is for other applications. Gave 4 stars as one of our bidders was unable to process credit card through the site however, that could be user error.

4 de janeiro de 2023
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Pamela, thanks for your kind words and feedback on the Stripe set up. We are in the process of updating our help videos and articles to explain that the easiest way to set up Stripe is from within the GalaBid dashboard.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Galabid was exactly what my Guild…

Galabid was exactly what my Guild needed for their online auction. Easy to use, set up and pay streamlined, and worked perfectly. For a first time user, it was a breeze. I highly recommend it.

2 de dezembro de 2022
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Resposta da GalaBid

Hi Janet, thanks for your review. We are delighted it was exactly what you needed.
Dee Brannick, Director

Classificada 3 em 5 estrelas

Like Galabid - HATE STRIPE

We are a small non-profit and used Galabid for our biggest fundraiser in November. The three star rating is due to Galabid using Stripe. I have never had such a frustrating experience in all the time I have worked in Development. It is a month after our fundraiser and Stripe still hasn't given us the payout. The customer service is a joke. You can only deal with them via email or when you reach them, they will not allow you to speak to a supervisor. In addition, they charge outrageous fees. Galabid, you have a great product but Stripe is THE WORST and negatively effects Galabids' effectiveness and likeability.

12 de dezembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Jeannine, I'm so sorry to hear you haven't had your payout. Could you make contact with our online chat support team who can direct your query to me and I will speak to Stripe.
Thanks, Dee Brannick, Director

Classificada 5 em 5 estrelas

Silent Art Auction, made easy as 1, 2,3!

The Galabid platform proved to be one of the most efficient and successful online auction platforms I've ever utilized. I would highly recommend this platform for anyone looking for a user-friendly, approachable way to raise money for a great cause.

29 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Cary, Thank you. We are delighted with all feedback like this of course, but it's especially gratifying from fundraisers who have used other systems in the past.
Dee Brannick, Director

Classificada 3 em 5 estrelas

Galabid itself is an excellent platform…BUT

Galabid itself is an excellent platform for fund raising! They do ask for a minimum donation to help support the free platform which is understandable. But the three stars is because they use stripe to process payments to whom ever you’re raising the funds for. On a recent auction we did to help somebody who really needed money with medical treatments. They took over $1000 in payments just to process the payment to our recipient. Every time somebody makes a bid in pays for the bed stripe takes a percentage of the money. That’s really sad.

26 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi KCL, thanks for taking the time to write a review and your praise for GalaBid. We don't have a way to eliminate payment processing fees but we do have an option in the platform to give participants the option to pay a little extra to cover the fees when checking out. If you would like to explore that option next time chat with our online support team. They would be happy to explain how to set it up.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Great fundraising tool

Great fundraising tool, easy to use, and with great chat support!

21 de setembro de 2022
logótipo da GalaBid

Resposta da GalaBid

Thanks! Great to hear you enjoyed using GalaBid. We hope to support you with your festival fundraising again next time.

Classificada 5 em 5 estrelas

First-time user experience - Found them to have a very helpful Live Chat!

This Auction Site as a lot of positive features and options - set up, invoicing, billing, special labels, messaging, sorting, etc. Also, they are constantly working on improving it and take my feedback to their developers.
As there is still room for improvement, I would really like to have given them a 4.5, but as there is none, I'm going to round up. Excellent - DIY Silent Auction Site. Easy to set up and use. Very helpful Live Chat support.

1 de dezembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Dear Zoe,
Thanks for writing a review and taking the time to send platform improvement suggestions to the team.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Chris was very helpful with answering…

Chris was very helpful with answering questions for our booster's corvette raffle.

23 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Carrie, thanks so much taking the time to write a review. Delighted you found the online chat service helpful and we look forward to helping you with your raffle again next time.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Such an easy-to-use interface for a…

Such an easy-to-use interface for a first-time auction coordinator! We greatly exceeded our goal for fundraising - and GalaBid made the experience so easy for people who placed bids. I was especially gratified by the number of standard reports that were offered as part of the package - it made the whole process of contacting the winning bidders and collecting their money so easy! Thank you for a wonderful experience!

17 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Dear Carlo, thanks for taking the time to write this review. It's great to hear that you and your supporters enjoyed using the platform.
Dee Brannick, Director

Classificada 5 em 5 estrelas

We'll be back next year!

Don't look anywhere else for your fundraising platform! GalaBid truly has it all AND the fastest, most reliable customer service I've ever received. We are looking for a sponsor next year to help us pay the flat fees with each transaction because IT'S WORTH IT

10 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Hi Erin, that's such great feedback. Thanks so much. There are lots of places to showcase a sponsor too. Feel free to ask our online chat support team for some examples.
Dee Brannick, Director

Classificada 5 em 5 estrelas

Galabid is a simple to use and user…

Galabid is a simple to use and user friendly platform that enables fundraising teams to maximise on their potential.

11 de novembro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Thanks Mick. Great to hear you found the platform easy to use.
Dee Brannick, Director

Classificada 5 em 5 estrelas

A must for fundraising events!

Easy to use and set up. A must for fundraising events! No need to use physical tickets at the event and it auto-draws, making the night-of simpler and less chaotic. Also, the live projector feature drives engagement and is fun to use!

28 de outubro de 2022
Opinião espontânea
logótipo da GalaBid

Resposta da GalaBid

Thank you for this review Vito. It's great to hear you used the projector display. There is also a raffle draw projector display you might like to try next time.
Dee Brannick, Director

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