Got a copy of a pre-owned standard version of the game as they didn't have the special edition of it in-stock even though it was in display.
A empresa respondeu
Localização
Alterar localizaçãoc/o Sports Direct, Southernhay, SS14 1AZ Basildon, GB
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Leia as opiniões dos outros
There is no process to log a complaint- I went to the Basildon branch & the shop assistant manager jolie sold myself a product which wasn’t as described upon inspection. She offered me a refund which... Ver mais
A empresa respondeu
The fact that I could actually find what I was looking for for once at game. Just recently it's been hard to find exactly what I'm looking for in game but on this occasion I really did find something... Ver mais
They're were very helpful with my purchase and they're know they're gaming knowledge
Informações sobre a empresa
Sobre GAME - Basildon
Escrito pela empresa
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Informações de contacto
c/o Sports Direct, Southernhay, SS14 1AZ, Basildon, Reino Unido
4,1
Bom
13 opiniões
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Got a copy of a pre-owned standard version of the game as they didn't have the special edition of it in-stock even though it was in display.
2 de janeiro de 2024
Resposta da GAME - Basildon
Hi Stuart,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
A friendly and polite and knowledgeable…
A friendly and polite and knowledgeable person.
16 de dezembro de 2023
Helping me out
10 de novembro de 2023
Friendly
Friendly, helpful staff. Item I got was in good condition and what I went in for.
16 de novembro de 2023
Very friendly and helpful
28 de setembro de 2023
Great staff and very helpful..
8 de julho de 2023
There is no process to log a complaint-…
There is no process to log a complaint- I went to the Basildon branch & the shop assistant manager jolie sold myself a product which wasn’t as described upon inspection. She offered me a refund which I accepted but it ended up being refunded onto a gift card which I did not request for. She refused to issue me a full refund & refused to allow me to spend the money on the gift card on the day. Overall a very poor service & she was very rude.
17 de agosto de 2023
Resposta da GAME - Basildon
Hi James,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Good deals
They're were very helpful with my purchase and they're know they're gaming knowledge
30 de julho de 2023
Good service
21 de julho de 2023
The fact that I could actually find…
The fact that I could actually find what I was looking for for once at game. Just recently it's been hard to find exactly what I'm looking for in game but on this occasion I really did find something straight away at Basildon store which was very surprising. This is how all game stores should be.
8 de maio de 2023
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