Found the employee, who I believe is the manager(tall fella) to persistent to promote, extras. As a sales my myself I understand the importance of this but after a customer states multiple times that... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoc/o Sports Direct, Unit MS03, Foyleside Shopping Centre, BT48 6AP Londonderry/Derry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was given a delivery date and then on the day I received an email from them at lunch time to say they couldn’t deliver that day. They delivered the next day but had cancelled plans for the origina... Ver mais
A empresa respondeu
Didn't have the console I was looking for, and it took 20 mins to get the attention of the employee as they seemed to have other jobs at the same time.. Atrocious service, wouldn't recommend it to any... Ver mais
A empresa respondeu
The man who served me was very helpful informative about the game I was purchasing for my son. Sports direct Derry City
Informações sobre a empresa
Sobre GAME - Derry
Escrito pela empresa
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Informações de contacto
c/o Sports Direct, Unit MS03, Foyleside Shopping Centre, BT48 6AP, Londonderry/Derry, Reino Unido
4,0
Bom
12 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly staff easy to book
15 de junho de 2024
the staff exspecially Steve he needs a…
the staff exspecially Steve he needs a pay rise
17 de maio de 2024
Great staff
13 de dezembro de 2023
Horrendous
Didn't have the console I was looking for, and it took 20 mins to get the attention of the employee as they seemed to have other jobs at the same time.. Atrocious service, wouldn't recommend it to anyone
17 de novembro de 2023
Resposta da GAME - Derry
Hi,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Angel
Customer service
Cashier was nice and friendly Helped me…
Cashier was nice and friendly Helped me sign up for the rewards programme and was overall very helpful.
21 de setembro de 2023
So good
The staff at game are so nice and friendly. They really go out of your way to make sure you have everything you need and want.
23 de julho de 2023
The cashier was so helpful and very kind
21 de julho de 2023
Fantastic customer service
The man who served me was very helpful informative about the game I was purchasing for my son. Sports direct Derry City
7 de junho de 2023
Delivery changed on day of expected delivery
I was given a delivery date and then on the day I received an email from them at lunch time to say they couldn’t deliver that day. They delivered the next day but had cancelled plans for the original delivery and they waited so late in the day to inform me of problem.
I won’t use their website again.
5 de maio de 2023
Resposta da GAME - Derry
Hi Emmett,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME and reference 'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Everything was quick and easy and the…
Everything was quick and easy and the Customer Service was great.
11 de maio de 2023
Customer service skills
Found the employee, who I believe is the manager(tall fella) to persistent to promote, extras. As a sales my myself I understand the importance of this but after a customer states multiple times that there fine with what they have he continued to push. Very off putting service. I would like to note that I've also had great experiences with other staff in this store, especially the guy who normally works the game centre.
10 de maio de 2023
Resposta da GAME - Derry
Hi There,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.