The Garden Pharmacy Opiniões 39

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered from here now many times. I use Covermark to cover my facial birthmark. They are the only Company to stock the colour I use, so I now always order from them. When my colour went out of... Ver mais

Classificada 5 em 5 estrelas

Always an exceptional service from Garden.co.uk who stock a wide range of male cosmetics and fragrances. There service is always first rate with very competative prices. I have ordered from them numer... Ver mais

Classificada 1 em 5 estrelas

Terrible and rude customer service in the event something goes wrong. I received the incorrect order, and was then blamed for not wanting to travel to a notoriously busy post office whilst pregnant be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

TGP was the only place I could find that had stock of the festive Chanel nail polish this year (2013)... Checked stock using the web-chat feature which was answered promptly and good humouredly by a r... Ver mais

Informações sobre a empresa

  1. Centro de bem-estar

Escrito pela empresa

Total Health and Beauty at The Garden Pharmacy. Next Day Delivery. Free Giftwrapping. Shop with confidence with the leaders in online Health and Beauty since 1993.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

39 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Reliable stockist of Covermark

I have ordered from here now many times. I use Covermark to cover my facial birthmark. They are the only Company to stock the colour I use, so I now always order from them. When my colour went out of stock, they emailed me to let me know when it would be back in and were really helpful. Price is great too and so is delivery. I won’t leave the house without this make up, so sincerely, thank you.

31 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fake products

Selling fake products. Packaging looked good on first sight but then comparing side by side with the real deal there were differences. Most importantly, the product inside felt and smelt completely different.
If it seems to good to be true... I though it must just be old stock that was going out of date. But it's just fake, fake, fake.
Added to that, if you click on the reviews co.uk in their website to make a review, it goes to a .io address. So also misleading. And can't seem to write a Google Review.
All very suspicious, don't touch

13 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

no tracking

hello, where is my order # 1000165332. because there is no tracking info but just marked as despatched.

26 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service

Horrible customer service! I purchased a very very expensive serum over £300 and the item arrived without a seal and sticker clearly showing that it has been tampered with (box was completely open!). I called to ask for a refund as this was unacceptable and the rude owner said I cannot return it! How horrible is it that in this day and age, you can’t return a product, let alone a product that has been clearly opened prior to shipping! The owner insists that the product comes like this but I have purchased this same product from other websites and can prove that it comes completely sealed with a sticker to show whether product has been opened or not. HORRIBLE! Stay away especially for expensive items.

Response: Product was most definitely not sealed! You even admitted that product didn’t come in sello wrap. As I’ve said, this product normally comes completely wrapped with a sticker showing the lot number and expiration date and the sticker on the product I received has been broken. Stop lying.

8 de outubro de 2020
Opinião espontânea
logótipo da The Garden Pharmacy

Resposta da The Garden Pharmacy

The item in question was sealed and shipped direct to the customer within minutes of receiving it from the manufacturer, in the manufacturer's original packaging. In view of it being an expensive item, it was well checked before dispatching it.

Classificada 1 em 5 estrelas

Rude and poor customer service

Terrible and rude customer service in the event something goes wrong. I received the incorrect order, and was then blamed for not wanting to travel to a notoriously busy post office whilst pregnant before the easter break to correct a mistake that was not mine, and was threatened to be charged if I did not do so within a timeframe. Would not use again or recommend. None of these met my expectations, of receiving what I had ordered and paid for.

23 de março de 2018
Opinião espontânea
logótipo da The Garden Pharmacy

Resposta da The Garden Pharmacy

Unfortunately, we would not supply this customer again. Customer expected full refund without returning the goods. In addition , she claimed it would involve at least half hour bus ride to post office (which Google Maps states is 8 minutes from her house). Occasionally (fortunately very rarely) customers expect something for nothing.

Classificada 1 em 5 estrelas

TERRIBLE!

Ordered two bottles of aftershaves plus one expensive body spray, took the money out my account for the items only to revive an email shortly after to notify me the body spray was out of stock and I had to wait for the money to appear back in my account. Also when my two items arrived one of the the bottles of aftershave looked nothing like the one in the picture!

18 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Brill online service

Very helpful customer service. Super fast delivery. Carefully packaged, brill item at an unbeatable price! Many thanks!

24 de maio de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Love this Company

Great site and always use them when I can. They are really helpful and customer oriented, they go the extra mile. Fast, next day tracked shipping so that you know your order will arrive when they say it will. Good range of products and good reward program. Highly recommend this Company.

25 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING!!!

I ordered a Chanel product online on tuesday around noon, and wednesday it was delivered to me at my adress in Denmark. Sadly i wasn't at home, so i got a text message with a link, where i could schedule another deliverydate. I chose the next weekday, so today (thursday - 2 days after placing my order) i recieved my item. I am SO impressed with how fast my product was delivered. Will definately be returning! Very impressed

9 de abril de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

WOW!

I'm amazed!!! I placed my order at the 27.th around five o'clock and i recieved it at the 28.th by noon! England to Denmark in less than 24 hours!
I'm so happy with my new products, and I got a lot of samples too.
I'm deff. going to be ordering from this side again.
Just a plain good experience!

28 de maio de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Super fast Delivery Of Hard To Find Items - Yay!

TGP was the only place I could find that had stock of the festive Chanel nail polish this year (2013)... Checked stock using the web-chat feature which was answered promptly and good humouredly by a real person. Ordered online and the goods arrived a couple of days later well packed (in a plain box) and in excellent condition. I'd not hesitate to recommend.

30 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastisk!

Jeg bestilte to produkter sent i går eftermiddags. De ankom i morges. For øvrigt sammen med en masse gratis prøver på andre produkter. Jeg er næsten chokeret over, hvor fantastisk deres service er.

30 de outubro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing mail order experience

I have ordered a delivery from Garden Pharmacy and OMG I am so impressed!!! I order a lot of stuff online, I am a known shopoholic, but rarely my experiences are that positive! The delivery was super fast, the packaging was superb and they even sent me free perfume samples! So thoughtful! From now on I will only order beauty products from them!

20 de setembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and supreme service

I am very satisfied with the ordering process and the service as a Whole. Including quick delivery. This is definitely something that I will use Again and recommend to my friend.
BR
Gitte Zmuda Jensen

3 de maio de 2013
Opinião espontânea
Classificada 4 em 5 estrelas

Brilliant service, quick and high quality!

The only fault I can really say is that one of the products I wanted wasn't in stock, but that is completely out the control of The Garden Pharmacy itself! I was told I would get it shipped out to me with no extra charge as soon as it was in stock so really there was no issue. It was easy to navigate around the site and payment was simple, and then my order was quickly delivered to me. Will definitely use again!

26 de abril de 2013
Opinião espontânea

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