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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I managed to find the plant we were looking for, at a reasonable size, instead of elsewhere who were selling shrubs at a starter small pot size. Actually, when it arrived, the shrub was much larger th... Ver mais

Classificada 1 em 5 estrelas

i paid £239 for a cordyline australia tree. Got the tree delivered - it was damaged so contacted the company for a return. I got sent a replacement - nothing like the original. The website says they w... Ver mais

Classificada 5 em 5 estrelas

I recently ordered two 9-feet bougainvillea and a smaller one from Garden Plants Online. I stumbled across their website while searching for tall climbing trees. Whilst the delivery did take about 3 w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication was excellent - there was a delay in the plant’s availability but I was kept informed regularly. It was the only place I could source a standard pomegranate tree at an affordable price.... Ver mais

Informações sobre a empresa

  1. Viveiro de plantas grossista
  2. Fornecedor de plantas bonsai
  3. Centro de jardinagem
  4. Loja de artigos para paisagismo

Escrito pela empresa

Wide selection of garden plants and trees in stock. Over 12000 products to order from our trade catalogue sourced from all over the Europe. Quick nationwide delivery. Seasonal Discounts up to 20%. We sell Conifers, Bamboo Plants, Hedging Plants, Topiary Shapes, Ornamental Grasses and many more. We also stock traditional terracotta planting containers as well as modern style plastic planters.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

would NOT recommend

i paid £239 for a cordyline australia tree. Got the tree delivered - it was damaged so contacted the company for a return. I got sent a replacement - nothing like the original. The website says they will vary which i understand, but this one has a split trunk at the top (i ordered a single) and started off with a few leaves, but they are all going yellow and dying. I’ve asked for a refund and tge company are extremely unhelpful. DO NOT BUY FROM THIS RETAILER

1 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great size plant, however suffered with long delivery time.

I managed to find the plant we were looking for, at a reasonable size, instead of elsewhere who were selling shrubs at a starter small pot size. Actually, when it arrived, the shrub was much larger than expected, which was a plus. The only downside, was the length of time between being dispatched and actually delivered. So much so that the plant arrived VERY dry, with a lot of dead leaves that had fallen off. Thankfully, we watered it heavily, and got it in the ground the next day, andit looks like it's going to recover OK.

27 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Good variety of older exotic plants

The company is quite good had ordered bamboo trees/plants before. They did arrive 3 weeks later than promised but in good health. They said they were trying to have more frequent deliveries to my part of the uk. My latest delivery though was 5 months later than promised before it arrived. I had to contact them and they said it would be delivered in 2 weeks. Contacted them every so often. They had problems with their supplier. A good company with reasonably priced trees and plants. But they do have supply problems. If they had fixed there supply problems I would have rated them higher.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Communication was excellent

Communication was excellent - there was a delay in the plant’s availability but I was kept informed regularly. It was the only place I could source a standard pomegranate tree at an affordable price. The tree is beautiful.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worst company I have dealt with

The worst company I have dealt with. I was assured of a delivery date for an expensive tree I had ordered so that I could arrange for digger and planter to be here for the tree. It never arrived; I didnt hear anything they didnt answer my calls they said they were short staffed and didnt know what had happened. DO NOT TRUST THEM

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great plant

Great plant. Got a feijoa. Big and healthy.

26 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi André,

Thank you for your review.

I am delighted you are pleased with the quality and size of your new Feijoa plant! Your satisfaction is of great importance to us.

We hope to assist you again in the future.

Classificada 5 em 5 estrelas

Very happy with my Bougainvillea

I recently ordered two 9-feet bougainvillea and a smaller one from Garden Plants Online. I stumbled across their website while searching for tall climbing trees. Whilst the delivery did take about 3 weeks, they regularly updated me on progress, informing me when the plants left their nursery in Italy. I also reached out to them myself for updates and their response was very timely. The plants are beautiful and they were helpful in giving me advice on how to care for the trees. I would definitely consider purchasing from them in the future.

23 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi PJ,

Thank you for your kind review!

I am so pleased to hear you are satisfied with your new Bougainvillea plants as well as our service. We appreciate your patience with us whilst transporting our species from our Italian nursery and are eternally grateful.

As a gesture of appreciation, we would love to offer you a discount on your next order you place with us. Please contact us and we will be happy to assist you and send you your promo code!

Classificada 4 em 5 estrelas

lovely healthy plant but took a long time to arrive!

This was the only place I could find a mature rosemary plant. There were delays in the plant being ready for dispatch but communication was good. The plant appeared on our doorstep yesterday when it was due to be delivered this morning....luckily we found it!! I am delighted with the plant. It is lovely and bushy and looks very healthy. Overall well pleased and would use company again.

26 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi Peta,

Thank you for your review!

I am delighted to hear you are pleased with your new plant, it is really great to hear.

Thank you for sticking with us through the delays we experienced, it is greatly appreciated and we would like to offer you a discount should you wish to order with us again due to the inconvenience!

Classificada 5 em 5 estrelas

Healthy shrubs

Healthy shrubs, good size and properly delivered.

23 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi Tracey,

Thank you so much for your review.

I am delighted to hear you are pleased with the shrubs you received as well as our delivery service!

We hope to assist you again in the future.

Classificada 5 em 5 estrelas

Really fabulous trees & great value

Really fabulous trees & great value

23 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi Tracey,

Thank you so much for your review.

I am delighted to hear you are pleased with our quality of our trees and value!

We hope to assist you again in the future.

Classificada 4 em 5 estrelas

Delivered in the stayed window

The only reason is it’s not 5 stars is the delivery guy didn’t ring the doorbell to let us know our trough was delivered.

24 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi V,

I am happy to hear you are pleased with your order received!

We apologise for the inconvenience. If you do plan to order again, we can leave a note after placing the order for the driver to give you a call before he delivers anything to ensure this doesn't happen again!

Classificada 5 em 5 estrelas

Beautiful bougainvillea, great condition

Beautiful bougainvillea, in great condition and carefully delivered. It’s bigger than I expected which was a pleasant surprise. I’m looking forward to seeing it flower!

24 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi There,

Thank you for your positive review!

I am delighted to hear you are pleased with your new bougainvillea you received!

We hope to assist you again with your next order in the near future.

Classificada 4 em 5 estrelas

Not the fastest despatch around but…

Not the fastest despatch around but good sized healthy plants. JM

22 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi John,

Thank you for your review.

I am happy to hear you are pleased with your order received!

We apologise for the delay in your order, as our plants are imported from our nursery in Italy, extended lead times may be expected due to transportation and sourcing but we are happy you stuck with us through the journey.

Classificada 1 em 5 estrelas

Absolutely terrible

Absolutely terrible. Not only has the delivery been a week late but they also made us stay at home a whole day giving us a delivery time slot and not even showing up! Terrible costumer service, they don’t give you a tracking no or anything. All they give you is a phone no which doesn’t even work on weekends. So disappointing. I would avoid at all cost!

23 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Dear Maria,

As we are unable to find your order with this name and no order details provided, we will respond to your comments accordingly.

Our phone lines are not open on weekends, as stated clearly on our webiste ''Our office opening hours are
9 am – 6 pm
Monday – Friday.
Telephone: 0203 1375 159
Please note, we are closed on all bank holidays.'' Calling on a weekend and complaining nobody answered is hardly surprising.

Our customer service team, like any small business, are real people who are also entitled to time off and do not work 7 days a week.

Ou company did not force you to stay at home all day. A delivery time slot was provided, as is standard with courier deliveries, but delays can unfortunately happen. We also offer the option to leave deliveries in a designated safe place if you’re unable to remain at the property.

We do provide tracking information via the tracking link automatically sent to the email address provided with the order. In addition to phone support, we also offer both email and live chat support for customer queries.

We understand delays are frustrating, but we’d appreciate reviews that reflect the facts.

Classificada 5 em 5 estrelas

Excellent quality and service

Quality and service

15 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi Edel,

Thank you so much for your review.

I am delighted to hear you are pleased with our quality of plants and service!

We hope to assist you again in the future.

Classificada 4 em 5 estrelas

Great tree, pleased with the choice

A few problems with the delivery but the tree arrived eventually as arranged and in good order. Pleased with the results

16 de maio de 2026
Opinião espontânea
logótipo da Garden Plants Online

Resposta da Garden Plants Online

Hi Nick,

Thank you for your review.

I am happy to hear you are pleased with your order received!

We are pleased you stuck with us through the delivery issues that incurred and hope it was all worth it.

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