Ordered part Monday, paid for next day delivery. Part not arrived, it is now due out Thursday we will wait and see. no communication from the company apparently down to a glitch on the system, if... Ver mais
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Leia as opiniões dos outros
We had to replace the switch-over valve on our LPG tanks as the existing one had failed. Our plumber advised us to buy the OPSO (Over Pressure Shut Off) version, which we ordered from Gas Equipment Di... Ver mais
Ordered a gas box. Didn't arrive in stated time period. Contacted company who quickly acknowledged that my order had not been processed. Order was sent out special delivery which arrived two days late... Ver mais
I ordered an external gas meter cover yesterday at around noon - by 13:00 today the unit had arrived delivered by UPS, well packaged and in perfect condition. I looked on line and contacted local bui... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Gas Equipment Direct are one of the UKs leading supplier of gas fittings and gas products online and out of our base in Norfolk. We have been part of the UK gas industry for over 35 years. We specialise in LPG and Natural Gas fittings, providing a full arsenal of LPG regulators and changeover units, ranging to gas and electric meter boxes, replacement meter box doors, hoses and MPDE fittings for both domestic and commercial purposes. We also offer a wide range of products for the camping and caravan industry including regulators, hoses, boiling rings, portable cooking stations.
Informações de contacto
Prospect House, Little Money Road Loddon Business Park, Loddon,, NR14 6JD, Norwich, Reino Unido
- 01508552412
- info@gasequipmentdirect.co.uk
- www.gasequipmentdirect.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Simply moved away from using Amazon and received impeccable service.
Simply moved away from using Amazon due to the expensive extortionate increase this year, so instead of being lazy and using that service I was fortunate to find gas equipment direct with a very reasonable price for a gas meter enclosure, typically we all like it the next day, reality, there's nothing wrong with waiting a couple of days or so. Gas equipment direct were very clear that my order could take 2 to 3 working days. Incredibly I receive a notification from UPS courier service that I have a delivery coming the next morning I'm sure enough less than 24 hours and I have my item delivered. Impeccable service and you could not ask for better. Thank you
GED, good or bad?
Having used GED for the first time I must say in their favour that the parts are good quality and arrive well packed. On the downside, their delivery updates need looking at as mine still says that it is being processed, also contacting them is not as easy as it should be but after 2 attempts I managed to get a reply that simply said that I had chosen 3-5 day delivery and that I had ordered in a week end, which has taken 5 days to arrive so it’s within what they stated, apart from the notification I was supposed to receive from DHL confirming delivery times, this still hasn’t arrived. So apart from no despatch update and nothing from DHL my item has arrived. Maybe paying the extra to get next day delivery might have been better, who knows, but 3-5 day obviously means 5 days and take a guess when it will arrive. Would I use GEQ again to save a fiver or so, then my answer is possibly not, and my reason is that I can order from China and get items in 3 days and can’t understand why it takes 5 days from Norfolk and using Covid as an excuse is wearing a bit thin now. To sum up GED is ok but dont be in a hurry, but they do supply good quality parts and they do arrive, but keeping customers up to date on order status needs looking at. Make your own mind up, I’m just an old grump.
Awful Service
Don’t bother ordering from here if you need something to arrive on time.
Ordered before 1:00 to ensure the item I needed arrived the next day. The following day no tracking details arrived.
Tried to ring them twice no answer. On my third attempt they bothered to answer the phone. I asked for a refund and to cancel they then shipped the item and told me to refuse delivery.
Absolute time wasters!
Excellent service
We purchased a Gas Meter Housing Box Cover for MK1. Communications from the company were very good and the item was received very quickly. Delighted with the item as our previous cover was falling to bits. Overall an excellent service.
Excellent Service
Needed to contact because of hiccup with order. This was rectified promptly and politely, delivery was quick and I would have no hesitation in recommending gas equipment direct. Price was good too. Thankyou
First class service......no issues
great service
Fast and friendly communication with…
Fast and friendly communication with staff. And order arrived quicker than expected. Product is perfect. Good strong hose. Not using with gas, but for an airline.
Great service,speedy delivery
Great service,speedy delivery, great product at a affordable price!!
Fantastic price and service 5*
One of the very few websites which have these available for a reasonable price. Also delivered at my door within 2 working days, cannot complain, excellent service and have already used it again to order for my neighbours house.
5 star service
Fast and efficient and answered all my questions before I bought the items
The catch was broken and door was…
The catch was broken and door was damaged near the catch. Could have happened in transit?very helpful reply so no hesitation in changing my two stars to give.
Suspect the carrier damaged my product

Resposta da Gas Equipment Direct
Goods perfect
Goods perfect - arrived a day late, but that was carrier's fault.
Easy to order.
The fittings were exactly what I needed…
The fittings were exactly what I needed and delivered promptly.
Very Good Services Provider
I just would like to say products packing and delivery process is very good.
Thanks.
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