Georges Camera Store in Sydney has been my go to place for all my photo and video gear. The staff know their stuff, are helpful, professional, and the prices are always the most competitive. Just boug... Ver mais
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Leia as opiniões dos outros
Very disappointing customer service. Advertise a product online "available for delivery" but when you go to check out there is no delivery option, only pickup instore. Rang the store and they said if... Ver mais
Visited the Chatswood store late on Sunday to buy some dividers for an old camera bag. Left with a new Tenba backpack for a great price. Staff were very helpful and allowed me to look at multiple pack... Ver mais
Bought a Fujifilm XT50 from Georges Cameras. Before purchase checked the stock with online chat which was very quick and respinsive. The item shipped next day. Packaging was very good. So, over all co... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shop and rent at Georges for a wide selection of digital cameras including Point & Shoot Cameras and Digital SLR cameras, camera accessories, lenses, and camcorders. Australia's home for the digital camera, your own digital camera warehouse.
Informações de contacto
George Street 387, 2000, Sydney, Austrália
- www.georges.com.au
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Helpful staff and best price
Great interaction with helpful and knowledgeable staff. Matching the best price was even better. I didn't know that there was a store so close to home.
I would rather pay a higher price
I would rather pay a higher price, than be hit with a more than 1% surcharge for using a card to pay for goods.
Why I like Georges Cameras
Staff who listen, and understand their products and the needs of their customers.
Always prepared to go the extra mile, and put themselves out to ensure customer satisfaction.
Price matched as claimed with fast delivery
Was eyeing a certain lens and noticed the same lens for a cheaper price elsewhere. Having bought items previously from Georges was keen to stick with them and true to their word they were able to match price. Fast delivery to boot.
Good prices & great service
The item I wanted was in stock & on sale, I had a friendly & efficient sales assistant help with trying the product & the purchase
Great personal service and very…
Great personal service and very knowledgeable team.
Unfortunately I strongly do not recommend this this business
I very rarely leave negative reviews, and in fact most of the reviews I’ve posted over the years have been positive ones for businesses I genuinely wanted to recommend. Unfortunately, my experience with Georges Cameras was so disappointing that I felt it was worth documenting.
I contacted Georges about a Sennheiser EW-DP ENG set that was advertised on their website for $1,156.62. I spoke with Caleb on a Friday and specifically asked whether I should be concerned that the price might be part of a temporary or weekend promotion. I even offered to place the order then and cancel later if the stock ETA turned out to be excessive.
I was told not to worry, that the price had been there for some time, and that I should simply call back once the ETA was known. Caleb also specifically suggested that I take a screenshot of the advertised price in case it changed, and indicated that Georges would sort it out if that happened.
I called on Monday, got the ETA of about 6 weeks and wanted to think about it overnight. When I tried to purchase the item on Tuesday evening, the price had increased. As the store was closed, I called the following morning and spoke with Timothy who asked me to supply the screenshot I had been told to retain. Timothy referred the matter to management, and I received an email advising that the previous price could not be honoured because it was supposedly only valid until Monday.
That was especially frustrating because I had never been told there was a Monday deadline and I had specifically raised the possibility of the price changing but was assured I would be taken care of, to simply take the screenshot as a backup – which was the only reason I took the screenshot in the first place.
What makes this more disappointing is that I was still actually prepared to pay slightly more to buy from Georges rather than another retailer that I had found online, because I had already dealt with Caleb and appreciated the effort he had made checking stock availability for me.
Instead, after being reassured there was nothing to worry about, told to keep evidence of the price, and then having that evidence effectively disregarded, I ended up purchasing the same product elsewhere.
The issue for me is not simply that a price changed. Prices change all the time. The issue is being given clear advice by a staff member, relying on that advice, and then being told something entirely different afterwards.
Based on this experience, I would not recommend Georges Cameras. The process felt unnecessarily frustrating and, ultimately, the way it was handled completely undermined my confidence in purchasing from them.
Probably goes without saying, but I did end up purchasing from the alternate retailer at the lower price.
Second hand Sony lens
I bought a second-hand Sony lens from Georges Camera as a birthday present for my partner about a year ago. While the staff were very friendly and helpful at the time of purchase, I really regret choosing a second-hand lens rather than buying a new one.
Unfortunately, after only a few months and just a handful of uses, the lens suddenly stopped working and caused the camera to freeze.
I contacted Georges Camera for support, but was simply told that the lens only came with a 6-month warranty and that there was nothing they could do. I understand that the warranty had expired, but I was disappointed that there was no willingness to offer any assistance or solution, especially given how little the lens had actually been used.
Overall, a very disappointing experience. I would think twice before buying second-hand equipment from Georges Camera again.
Clear understanding of my requirements…
Clear understanding of my requirements and good product selection. Attentive service.
5-Star service in a relaxed setting
Visited the Chatswood store late on Sunday to buy some dividers for an old camera bag. Left with a new Tenba backpack for a great price. Staff were very helpful and allowed me to look at multiple packs until I found the perfect one for my gear. Great experience, plenty of parking, relaxed atmosphere.
The over all experience was good
The over all experience was good, good quality products, the sales rep is commendable very accommodating and knowledgeable about the product and his. Shout out to him I forgot his name but im pretty sure he’s latino guy.
Fast efficient service with excellent…
Fast efficient service with excellent communication at a very competitive price.
Amazing shop
Amazing shop! I bought a camera, lens, and some other things and they very really knowledgeable and helpful. Especially Silvana, who was a joy to be dealing with. I would definitely come back again.
Fantastic service
Fantastic service. I wanted to order 2 pairs of binoculars which I needed in very short time as we were leaving for holidays. I rang the store and they told me they had them in the Chatswood warehouse in stock. They walked my order through the process so it wasn't delayed and shipped them out that day express postage. Fantastic service.
Friendly and helpful staff 👍🏻
Best gear around!
Georges is always great with the communication, secure packaging and fast delivery!
They have a very wide range of photographic gear for the pro to the beginer!
I always love going into Georges…
I always love going into Georges Cameras. The staff are super knowledgeable about all the gear, but they’re not photo-snooty – just friendly and chill.
Excellent experience
I purchased my Nikon Z6 iii camera on Sunday night and it was on my desk on Wednesday. I live in regional NSW, so this was excellent. The service was fantastic and the pricing very good. The order process is very easy to navigate. I have bought some further items for the camera since and will continue to do so. Thank you
The staff were fantastic
The staff were fantastic. They knew the products they ranged and were able to narrow down the camera to a small shortlist. They patiently took me through the features and advantages of each which meant making a decision was really easy. If you are looking to buy a camera, you MUST visit these guys.
Irene from Chatswood never fails to do…
Irene from Chatswood never fails to do her best! Truly a great customer experience - an asset to the team and the future of sales teams that offer direct support, clear comms and efficient outcomes.
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