GDK UK Opiniões 

1299
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Awful awful , their app charged me four times for food and I didnt receive any food . App stated error occurred , I contacted support after faffing around trying to find contact info - to be told I... Ver mais

Classificada 5 em 5 estrelas

I visited doner german kebab in sheperbush area near the station.And remain satisfied. Staff very polite, order arrived very quick and food is very nice.Thank you.Highly recommend

Classificada 1 em 5 estrelas

Ordered food online and they didn't even show up. When I called—they just blamed JustEat systems. What does that have to do with me? No apology, rude lady on the phone and they said they won't even bo... Ver mais

Classificada 1 em 5 estrelas

They have removed the buy one get one free on Tuesdays from all delivery apps. You can now only get this through their own rubbish app that never works correctly if you go and collect yourself. Why do... Ver mais

Informações sobre a empresa

  1. Electrónica e tecnologia

Informação fornecida por diversas fontes externas

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(1299)

237 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The staff just wants to go home

Ordered food online and they didn't even show up. When I called—they just blamed JustEat systems. What does that have to do with me? No apology, rude lady on the phone and they said they won't even bother sending anyone now as they just wanna go home. What an absolute joke?!

18 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad food, terrible customer service

I went to GDK in Milton Keynes and ordered the QG Kebab(QG Kebab in the menu photo is clearly served in a specific flat rectangular bread with a pronounced chequered/crosshatched pattern, however, I received a completely different type of bread/loaf.(this bread they always push to sell tastes like crap, and the bread is terrible)
Just minutes before placing my order, I had seen the staff preparing another order using the exact same bread shown in the QG Kebab photo. This was actually one of the reasons I decided to order it.
I raised the issue at the counter and showed the staff member the menu, the photo, and pointed out that there were clearly two different breads/products. Despite this, he firmly insisted that they were the same and simply refused to listen or acknowledge the difference.
I then asked for a refund.
The food itself was not the main issue, the attitude and customer service were. When I clearly point out a difference between what is advertised and what I receive then the least expect is for the staff to listen and investigate rather than dismiss the complaint.
Terrible customer service. Very disappointing experience. Shame on GDK.

14 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed

I ordered my food from the Worcester store about 10 minutes ago and I ordered the one without the spicy sauce on it and it came with spicy sauce so my partner went up to complain about it. The one at the backs attitude was awful and gave my food back with no spicy sauce but gave me less food just because we annoyed them. It’s absolutely stupid. You guys let me down and it’s so stupid.

6 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charged more than the order, no refund

I’ve been going to GDK for aslong as I can remember. I finished a work shift, starving, went to GDK Aylesbury. My order was £9.95, and got charged £29.95. Disputed with the staff. They scrolled through the company WhatsApp showing plenty of customer info, personal details trying to find their complaints email.

I emailed the evidence of them charging an extra £20(yes £20, I said just give me the £20 note and all sorted), they couldn’t do this.

So from my email 2nd July, I heard nothing. Went to the store again and asked, they’ll chase it, nothing. Emailed the main GDK customer service email on 9th July, nothing.

So I assume you just take whatever amount you want from customers?! Absolutely zero response.. over £20! Pathetic.

I assume with a formal complaint il get some corporate rubbish response. Sort it out!

2 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Vegan? Don't bother

Staff quite pleasant. Food - if vegetarian or vegan, forget it. They stopped the vegan burger. The vegan doner is quite disgusting - cardboard thick pitta shape and vegan meat tasting like shoelaces

21 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible App, Poor decisions

They have removed the buy one get one free on Tuesdays from all delivery apps. You can now only get this through their own rubbish app that never works correctly if you go and collect yourself. Why do people who require delivery not get the same offers.

18 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful awful

Awful awful , their app charged me four times for food and I didnt receive any food . App stated error occurred , I contacted support after faffing around trying to find contact info - to be told I know it’s frustrating! Any monies taken will be returned in 3-5 days.
It’s more than frustrating it’s robbery .
Shop and guys at Skelton lake services were lovely and attempted to help me .

17 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading 50 per cent Off offer and understaffed…

Misleading offer and understaffed serviceI used the app’s introductory 50% offer, but it turned out to apply only to one tiny OG kebab — something most customers would never notice until after paying. The discount felt deliberately unclear.The branch also seems to run with very few staff, so you never get a chance to check or correct anything before the order is pushed through. Overall, not a great first experience.

15 de agosto de 2026
Opinião espontânea

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