Awful awful , their app charged me four times for food and I didnt receive any food . App stated error occurred , I contacted support after faffing around trying to find contact info - to be told I... Ver mais
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I visited doner german kebab in sheperbush area near the station.And remain satisfied. Staff very polite, order arrived very quick and food is very nice.Thank you.Highly recommend
Ordered food online and they didn't even show up. When I called—they just blamed JustEat systems. What does that have to do with me? No apology, rude lady on the phone and they said they won't even bo... Ver mais
They have removed the buy one get one free on Tuesdays from all delivery apps. You can now only get this through their own rubbish app that never works correctly if you go and collect yourself. Why do... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards
Informações de contacto
Reino Unido
- www.germandonerkebab.com
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Não respondeu a opiniões negativas
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Overpriced bull
Overpriced bull , just use bossman in future it's very mediocre and overpriced
Consistently high standards in food…
Consistently high standards in food quality from the Winchester branch and competitive prices online.
Recommended and repeat customer :)
We met Kyle at baldock services
We met Kyle at baldock services, he was lovely and helpful! Great customer service :)
The staff just wants to go home
Ordered food online and they didn't even show up. When I called—they just blamed JustEat systems. What does that have to do with me? No apology, rude lady on the phone and they said they won't even bother sending anyone now as they just wanna go home. What an absolute joke?!
I visited doner german kebab in…shepersbush near the station
I visited doner german kebab in sheperbush area near the station.And remain satisfied. Staff very polite, order arrived very quick and food is very nice.Thank you.Highly recommend
Bad food, terrible customer service
I went to GDK in Milton Keynes and ordered the QG Kebab(QG Kebab in the menu photo is clearly served in a specific flat rectangular bread with a pronounced chequered/crosshatched pattern, however, I received a completely different type of bread/loaf.(this bread they always push to sell tastes like crap, and the bread is terrible)
Just minutes before placing my order, I had seen the staff preparing another order using the exact same bread shown in the QG Kebab photo. This was actually one of the reasons I decided to order it.
I raised the issue at the counter and showed the staff member the menu, the photo, and pointed out that there were clearly two different breads/products. Despite this, he firmly insisted that they were the same and simply refused to listen or acknowledge the difference.
I then asked for a refund.
The food itself was not the main issue, the attitude and customer service were. When I clearly point out a difference between what is advertised and what I receive then the least expect is for the staff to listen and investigate rather than dismiss the complaint.
Terrible customer service. Very disappointing experience. Shame on GDK.
Good service
They should add chicken nuggets and…
They should add chicken nuggets and chicken strips on the menu with a 4 piece 6 piece 8 piece or 12 piece option for chicken nuggets and 5 strips and 10 strips option and also make a 6 chicken nuggets meal with fries and drink.
Yeah ordered there chicken kebab n…
Yeah ordered there chicken kebab n chips box with cheese got a box of soggy chips with the smallest amount of meat at the bottom of the box. Robbing F
Very disappointed
I ordered my food from the Worcester store about 10 minutes ago and I ordered the one without the spicy sauce on it and it came with spicy sauce so my partner went up to complain about it. The one at the backs attitude was awful and gave my food back with no spicy sauce but gave me less food just because we annoyed them. It’s absolutely stupid. You guys let me down and it’s so stupid.
Service was lovely and food came out…
Service was lovely and food came out hot and fresh.
Was a regular but never again
Was a regular but never again, stay away from the Bradford branch, cold soggy bread and under portioned.
Good and Tasty
Charged more than the order, no refund
I’ve been going to GDK for aslong as I can remember. I finished a work shift, starving, went to GDK Aylesbury. My order was £9.95, and got charged £29.95. Disputed with the staff. They scrolled through the company WhatsApp showing plenty of customer info, personal details trying to find their complaints email.
I emailed the evidence of them charging an extra £20(yes £20, I said just give me the £20 note and all sorted), they couldn’t do this.
So from my email 2nd July, I heard nothing. Went to the store again and asked, they’ll chase it, nothing. Emailed the main GDK customer service email on 9th July, nothing.
So I assume you just take whatever amount you want from customers?! Absolutely zero response.. over £20! Pathetic.
I assume with a formal complaint il get some corporate rubbish response. Sort it out!
Vegan? Don't bother
Staff quite pleasant. Food - if vegetarian or vegan, forget it. They stopped the vegan burger. The vegan doner is quite disgusting - cardboard thick pitta shape and vegan meat tasting like shoelaces
Terrible App, Poor decisions
They have removed the buy one get one free on Tuesdays from all delivery apps. You can now only get this through their own rubbish app that never works correctly if you go and collect yourself. Why do people who require delivery not get the same offers.
Awful awful
Awful awful , their app charged me four times for food and I didnt receive any food . App stated error occurred , I contacted support after faffing around trying to find contact info - to be told I know it’s frustrating! Any monies taken will be returned in 3-5 days.
It’s more than frustrating it’s robbery .
Shop and guys at Skelton lake services were lovely and attempted to help me .
Misleading 50 per cent Off offer and understaffed…
Misleading offer and understaffed serviceI used the app’s introductory 50% offer, but it turned out to apply only to one tiny OG kebab — something most customers would never notice until after paying. The discount felt deliberately unclear.The branch also seems to run with very few staff, so you never get a chance to check or correct anything before the order is pushed through. Overall, not a great first experience.
Great speed and very delicious food
Great speed and very delicious food
Ahtisham and killam where so great and…
Ahtisham and killam where so great and food was so tasty!!
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