Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have bought numerous PCs from Gladiator PC, always had an amazing service and everyone was very accommodating to my requests. Recently had an issue with my PC where the motherboard on my pc died. I... Ver mais

Classificada 4 em 5 estrelas

This is my second PC from Gladiator. The last one was bought 10 years ago and was still working like the day I got it, just wanted an upgrade. This time round they have been just as good. Got the PC w... Ver mais

Classificada 5 em 5 estrelas

Gladiator PC was recommended to me by friend, who used them a few years ago. Having looked at other suppliers, I felt that Gladiator PC offered the best value for what I wanted. I have been saving for... Ver mais

Classificada 5 em 5 estrelas

Dont normally write reviews but had the full amount and paid, got the pc in 2weeks, got emails along the way, (side panel was damaged by what looks like a ring but I understand) Started the pc fo... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. Loja de computadores e acessórios
  3. Loja de Informática

Sobre Gladiator PC

Escrito pela empresa

Gladiator PC Logo

Over 20 years of experience building award winning PCs

We’ve been building gaming and professional computers since 1999 and have a vast range of expertise within the company that allows us to build your perfect machine. You know you’re in safe hands when you buy from Gladiator PC!

We’re gamers too, we know what you want!

Our team is filled with gamers and we genuinely care about providing the best builds that we can to fellow gamers at affordable prices. We wouldn’t ship a system to you that we wouldn’t be happy receiving ourselves and that’s at the heart of what we do.

Why are your lead times so good?

We have close relationships with most major manufacturers such as ASUS, NVIDIA and Corsair which means that we can secure stock even in extreme shortages. Our state of the art production facility based in Manchester also means that we can build and rigorously test our systems in a very efficient way to ensure that you get a high quality system that just works out of the box.

Outstanding build quality and customer experience

Only the highest quality components from trusted partner brands go into Gladiator systems and every Gladiator system is built with care. Gladiator has built a reputation of offering outstanding build quality and customer experience and we know that offering outstanding support both before and after purchase is a key part of this. Our friendly team will be there for you every step of the way to make sure that your Gladiator PC is everything you want it to be.

  • Express build options available
  • Finance Available
  • 4 Year Warranty
  • FREE UK Mainland Delivery
  • Awarded Top 100 Manufacturer
Facebook Twitter Instagram

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great PC, lackluster customer service

Great pc, no complaints with it at all. My only gripe is I paid for the express build, contacted them after a few days only to be told certain parts weren't in stock. It would've been nice to have told this when I placed the order. Delivery was smooth and fast once built and ready, no complaints there.
I'd definitely buy from them again.

25 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

15 September 25 I ordered a £2,970.98…

As a happy previous customer on 15 September 25 I ordered a £2,970.98 PC system. Their carrier was unable to deliver to my door. On 06 October I received email confirming they had received the PC system safely back from their carrier and refund would be made with in 5 days. No refund received. Further email from them on 16 October that refund was being processed and could take 10 working days, nothing received, Company has failed to respond to my last 4 emails requesting my refund. It is now 05 November 2025 still no refund received.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Came as expected, brilliant machine provided with more additional cables than I could've even wanted to make customisation seamless. Would definitely recommend.

14 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I ordered a custom pc from Gladiator the service was great and everything was on time. Even calling the shop was easy and the staff were friendly and helpful.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic and friendly service

This is our second PC from Gladiator and the last one, bought in 2017 is still going strong and has never missed a beat. Having a PC built by someone who really knows what they are doing makes a massive difference and the customer support was friendly and responsive at all times.

15 de outubro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Great PC, misleading photos on the website site.

Firstly I have to say that the PC I received from Gladiator is great. It's quiet, it runs great and the performance is exactly what I'd hoped for. The issue I have is that the picture of the 'Stealth' PC on the website doesn't match what arrived. The photo has RGB memory and a 360mm RGB AIO liquid cooler with an RGB block on the processor. I received none RGB memory and an air cooler with an RGB fan attached to the processor. Admittedly, nowhere in the advert does it state RGB memory or a liquid cooler is included but it feels misleading to have those things in the pictures. I thought that was what I was getting.

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic PC and customer service

This is our 3rd build from Gladiator PC, 1 for myself in March 2020 which I'm still using for gaming/streaming with honestly no major problems. A 2nd PC in the same year that was for my daughter and now a 3rd PC for my daughters 11th birthday next month. She got it the day it was delivered due to no hiding places and she did pick it anyway but she is loving it... So much faster and quieter than the previous one (which I now use as a duel PC).

Her games run so much smoother and I am jealous, she is able to do her homework on it with no problems as her previous build wouldn't run Minecraft education on it very well.

I honestly cant fault Gladiator PC and will continue to only buy from them.

25 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Custom build PC configured…

I ordered a custom build PC configured from one of their stock lines. Very easy to use the website and configure the PC. Pricing is competitive and comms were really good keeping me up to date with the build. The PC was built very well and cabling is tidy and neat. Very happy and glad I chose Gladiator.

20 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is the second computer I have…

This is the second computer I have purchased from Gladiator PC, the first one being over eight years ago, of which is my current system and still running perfectly.
I decided the time was right however, to upgrade to a more powerful and updated system, so ordered a custom build for a second time from gladiator PC.
Overall, I am very satisfied with the build and service. The only issue encountered was due to the motherboard being out of stock, that in turn put the build out of the express service time, which was an added cost.
This however was rectified when contacted by customer services, specifically (Oliver Robinson) Who provided excellent communication with regards to this issue, gave a refund for the express build payment, along with a date of when the motherboard would be back in stock, and the build would commence.
To my surprised, the system ended up being completed before this date however, and was delivered sooner than expected. The computer was very carefully packed and safely delivered.
The build itself looks amazing, (Gareth) the technician who worked on the PC, did an excellent job. Wonderfully clean cable management and everything booted up perfectly first time. All customised components/extras selected for the build were present and have been working without fault for several weeks now.
One thing to note, Gladiator PC, seem to operate as (Punch Technologies Ltd) So some of the email correspondence came from them both, this wasn’t a problem however once I realised this.
I am extremely satisfied with the overall service and system from Gladiator PC, and would look forward to using them again in the future. I would also gladly recommend them to others and hope this review is of help.

8 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible delivery and Windows not Activated

The ordering went quite smoothly, but they gave me the incorrect delivery date, I only found this out because DPD, their carrier, said their driver was coming today, 3 days earlier and when no one was going to be in. I resolved this by asking DPD to put it in the garage, they did not and left a new PC on the garden path! Thankfully it didn't rain and a kind neighbour saw it and took it in safely, it could quite easily have been stolen. This is not all Gladiators fault, apart from them not seeming to know when the PC was going to be sent out. When the PC was finally received and turned on, Windows hadn't been activated. How did this get through their quality control? How did they test it? I have written to them several times and have not had an answer. I paid for a fully operating Windows 11 PC. This is not one!

23 de agosto de 2025
Opinião espontânea
logótipo da Gladiator PC

Resposta da Gladiator PC

Hello,

Thank you for sharing your feedback. We are very sorry to hear about the problems you experienced with both the delivery and the setup of your new PC.

With the delivery, we completely understand how frustrating it must have been to receive your order earlier than expected and to find it left in an unsuitable place. Your parcel was sent out on a next working day service, but DPD will occasionally upgrade customers to Saturday if there is space on the van and it is being shipped to a residential address. This is out of our control and DPD do this at their own discretion. As for the location that your parcel was left it, we have contacted DPD and flagged this issue with our account manager.

Regarding the Windows activation issue, we recently discovered that a BIOS update from ASUS created an error during activation. This has now been fixed, and our customer service team will be able to resolve the problem quickly for you. Please reach out to them at your earliest convenience so we can get this resolved.
We appreciate your patience and understanding, and we are committed to putting this right for you.

Kind regards,
Gladiator PC

Classificada 4 em 5 estrelas

Really good product I do suggest the…

Really good product I do suggest the colossus gaming pc of their website although I would have gave it a five stars only if the tracking was better and more up to date other. Then that great company and absolutely amazing machines produced

13 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good build quality

I ordered a custom built PC from them and found the whole process straight forward. The website is easy to use and navigate, they offer a wide range of components and the PC itself was competitively priced. The PC itself is well build and cable management is excellent (PC case has a glass side panel), everything is nice and tidy inside. I have been using the PC for about 2 weeks now and everything is OK, no issues at all.

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I needed a new laptop as my old one was…

I needed a new laptop as my old one was broke. We had a tower from here a while ago and it is great, and when we needed advice on a new monitor, they helped with that to, so we didn't hesitate to look for a new laptop from them. It is perfect, it has everything I need and I am very happy with it. I would recommend this company with no problem. I am happy to recommend their products to.

24 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

everything came but very late

everything came and worked very well, took 3 times the promised time to arrive with only one update right at the start, I then had to call them to which they said I would be updated and still wasn't.

2 de fevereiro de 2025
Opinião espontânea
logótipo da Gladiator PC

Resposta da Gladiator PC

Hi Seth,

Thank you for taking the time to share your feedback. We’re really pleased to hear that everything arrived in good condition and is working well for you.

We’re very sorry again for the delay in dispatching your order. Your order was placed in January, just after our busiest December period, which unfortunately extended our usual 7–10 working day timeframe and yours dispatched after 17 working days. That’s not the level of service we want to provide, and we’ll continue working on improving our communication, so customers are kept better informed during delays.

We truly appreciate your understanding and are grateful that you still highlighted the quality of the system and we hope that you get continued enjoyment out of your gaming PC for many years to come.

Best regards,
Gladiator PC

Classificada 4 em 5 estrelas

Very good, but not perfect.

Sales staff and technical build advice is excellent. The website function to track build quotes is buggy, but usable. It will not generate a pdf quote document and doesn’t do any component compatibility checks if you are building a custom system and need that to help your decision making.

The technical sales team are very knowledgeable and able to accommodate unpublished customisation specification requirements.

The company communicates using 2 identities simultaneously (Gladiator and Punch Technology). I felt the need to verify the authenticity of both companies. Other people may not be bothered by being emailed by a different company about an order. Perhaps that’s just me that finds it odd.

Build time was good (but probably because of all the build tasks that were not done - see below) and within the contract lead time. I expected DPD courier delivery (I chose Gladiator in favour of another company because they claimed to use this reputable service). However my order was delivered by local contract, with no delivery tracking or delivery driver communication. This was explained by Gladiator to me as a requirement for pallet delivery orders due to their lack of trust in DPD to deliver high value items on pallet. I wasn’t convinced, and I would expect DPD to have an opinion about that.

When delivered the system was well packaged. On boot and first use, issues with build such as decisions by the builder to not connect all case front panel connectors to the motherboard were resolved by me, but dismissed as acceptable by the customer service team. Not brilliant.

Motherboard OEM software services were not pre-installed during build. Again, resolved by me and not seen as an issue by customer service.

AIO OEM software was not installed. Again, resolved by me and not seen as an issue by customer service.

The RTX5090 support bracket was not fitted by the builder. I didn’t raise this with customer service as I was now aware of the response to expect.

I am actually generally satisfied with the service, and got great value for money for the technical specification I needed. I would definitely order from Gladiator again, knowing that I would likely need to do much of the software build required after a first build POST. These machines are not built with love, but to ship fast. If you are comfortable with that, then you’re going to be very happy.

If you are investing serious money in a custom system and have reasonable PC build and hardware configuration competence then definitely consider Gladiator, but my advice is to establish explicitly the extent to which the hardware you order will be configured and tested with the necessary OEM software.

If Gladiator took just a little more care in the software build, and not just ship systems that meet their bare minimum configuration standards then they would be an exceptional service.

16 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My first new PC in many years

My first new PC in many years, and my first gaming PC. Everything was clear on the website and I was able to make my choices with confidence. Contact seemed minimal during the build, but that was expected, and the few questions I had were quickly answered. PC arrived well protected and has been working perfectly since

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

Excellent company, the computer build is clearly done by people who care about the work they do. The system itself is working flawlessly, I am really happy with my purchase and would use them again.

22 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy and Efficient

Great speed in building and shipping the PC (I did choose express option but still)
PC, works and runs like a charm and few weeks after. Great service would definitely recommend.

1 de julho de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais