GlamCorner Opiniões 

517
•
TrustScore: 4 em 5

4,0

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Classificada 1 em 5 estrelas

Be aware of cost of postage!! purchasing and returning as it cost me £100. The dress was 311.00 it cost £30 to receive it and £20 plus of tax 😢 never fitted so I went to return it and they only refu... Ver mais

Classificada 5 em 5 estrelas

I have been using GC for SOOO many years now and I just wouldn't dress any other way! So many gorgeous pieces, such amazing service, so easy to arrange and return all whilst avoiding contribution to f... Ver mais

Classificada 5 em 5 estrelas

I love Glamcorner! I have been using their subscription box for a while now, I love renting different styles & being able to wear things that are more experimental than I'd usually buy (love a good co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used GC previously for my daughter's wedding. The dresses were perfect for the occasion. Easy process. Love that you just pop the dress back into the mailing envelope and send it back. Thi... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina
  2. também em
  3. Aluguer de vestidos de cerimónia e smokings
  4. Aluguer de vestidos de festa
  5. Loja de roupa
  6. Loja de roupas para ocasiões formais
  7. Loja de vestidos

Informação fornecida por diversas fontes externas

Rent a Dress, Gown, Kaftan, Jumpsuit, or Playsuit from $39 at Australia's #1 Designer Dress Rental site. 9,000+ dresses for Formal, Ball, Wedding, Evening.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

517 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

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4,0

Todas as opiniões

(517)

24 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Customer service - thumbs down emoji

I ordered dresses for try-on as I was dubious about whether styles would suit me, and this was handled easily and quickly!
Then, my dresses were shipped early as there were no other bookings (bonus I thought) and my try-on was voided (couldn't foresee an issue cos I had paid for try-on)
But no, when the dresses didn't suit and I asked for a refund the communication lines became dead and it was a mission, even though it was their warehouse sending dresses early that prevented me from using the try on service I had paid for.
Eventually they agreed to refund the dresses because a) their warehouse posted early, b) i paid for cancellation cover, and c) they voided my try-on by sending early. Anyway here I am 6 weeks later, no refund that they had agreed to, not store credit, barely a reply to an email anymore, and it is near impossible to get a hold of anyone. Really poor service on the other side of getting their sale $$!

21 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This is a company in at the dying end…

Sadly I suspect this is a company at the end of its lifecycle that is unfairly milking customers for every dollar before it folds.
Got two very worn and tired dresses for an event that were honestly unwearable. When I returned them they said I had removed the tags (I hadn’t). Only when I told them I was a lawyer (because I am) I got a store credit (no thanks). Two other women I spoke to at the same wedding used the subscription service, noticed a drop quality 6 mths ago and had trouble with cancelling / were made to jump through lots of hoops. Both said they were still charged after cancelling and had to file a dispute, one said it’s still not resolved months later.

18 de maio de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Gone downhill recently

I've had a subscription with glamcorner for 2+ years now. Agree with previous reviewers that something has changed recently. The last box, I was notified something was unavailable 2 days after I selected my items, which means I had to select something else, so received it probably 5-6 days after my initial order. Compared to my first box, I remember it came the next day! I'm happy to wait if I have purchased items online but if you're only hiring for a month, then 5-6 days is significant. Then my most recent box, same thing happened but it also arrived with one item missing. 'Customer Happiness' said oh that one is not suitable for hiring right now, but it was still up on the site? I'll give them one more month...

11 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Something is going on at this company

Something is going on at this company. I rented two dresses and paid but was informed via email a week later that they can’t fulfil the order and I could get store credit or refund.a month later I’m still waiting for the refund, and no response to my email. Have to dispute the transaction with my bank. Have not had any problems with them in the past but something weird going on there now. Avoid!!!

7 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty product & no refund

Bought over 1 month ago in their sale , purchased 3 items 2 we’re great 1 came without the belt , I emailed & they said they would refund, I sent the item back & they said they didn’t receive it so I sent them the tracking where it said it was received. They then said they had processed the refund this was over 1 month ago & still no refund after multiple emails, I am now going to contact fair trading

22 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Long time Glamcorner member and still enjoying it

I am a long time member of Glamcorner. I love the idea of not purchasing any clothes and not contributing the fast fashion madness and still dressing up very high quality clothes. I have to go to work events often and don't have time for shopping centres. With Glamcorner membership, I get to try 3 clothes/brands every time and it is OK to make mistakes. just return and get 3 more :)

1 de abril de 2023
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Thank you, Ozlem! We're delighted to hear that you're enjoying your Glamcorner membership. It's great to know that you appreciate the variety of clothes and the convenience of trying different brands without contributing to fast fashion. We look forward to continuing to serve you!

Classificada 5 em 5 estrelas

Fantastic customer service team

The garments I received were incredibly wrinkled and arrived in plastic packaging (like a plastic postage bag). One garment was linen, and one was satin (I didn't want to risk steaming or ironing them) plus, I think the garment should arrive 'ready to wear'. I contacted the customer care team with photos, and they happily refunded my money in full. I had an incredibly positive experience with GlamCorner and will use them again.

10 de março de 2023
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Thank you, Monica! We're glad to hear that you had a positive experience with our customer service team. We appreciate your understanding and look forward to serving you again in the future.

Classificada 1 em 5 estrelas

If I could give them a zero rating I…

If I could give them a zero rating I would. Their "Customer Happiness team" is a joke. My order was addressed incorrectly and eventually it was returned to them by Australia Post. I contacted Glam Corner advising I needed the order for my daughter's formal in 3 weeks. All good. Still nothing. Contacted them again - what was the item? Won't answer the phone. Online chat redirects you to email them which takes on average 3 days to get back to you. Formal is in 2 days. Avoid them.

23 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My wardrobe saviours

I have been a regular member of Glamcorner for over 2 years now and I just can't get enough. The quality of clothes is incredible (and I've had issues with other sites like The Volte) and the box turnaround is usually quick which leaves me barely without an outfit!! Love your work guys!

9 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Love glamcorner

Love glamcorner - great customer service, ever changing wardrobe and membership options are great when you have a big summer/wedding/event season coming up. Highly recommend.

31 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

GlamCorner - my fashion must have

GlamCorner sustains my love of fashion by providing me with eclectic, quality choices that I may not necessarily purchase for my own wardrobe but would want to wear as a once off for an event or just because. The service is consistently excellent and what was a 3 month trial is now well and truly something I look forward to each month having been a customer for close to a year.

12 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have used this company a few times…

I have used this company a few times now, and I love it. Delivery has always been on time, and any time I have had questions I have received prompt replies. Such an easy service to use. Definitely recommend.

20 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The fact that they’ve now turned off FB…

The fact that they’ve now turned off Google reviews is a bit telling!

Absolute awful company and shockingly bad service.

Never used to be however something internal has obviously changed. Customer for many years and only noticed in the last 6 months that things started changing. Clothes didn’t come, clothes that did come were dirty or not laundered/pressed, boxes were late, boxes that did come didn’t require signatures anymore so were left dumped places that I had to find

Customer service and experience is a joke. They refuse to refund when clothes don’t come. They say it will be 10 days but nothing happens

Beware of this company!

1 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid - beware of scam

AVOID! Do not fall into the trap of dealing with this company - super dodgy!
The dress I paid $140 to rent was 13cm off- needless to say it didn't come close to fitting, despite the measurement chart specifying that the measurements apply to "this dress ONLY".
Worse, I explained the issue and requested a refund, no response from Glam Corner after a week. Terrible, had to go through my credit card to dispute the transaction. What a dodgy company. If you take the risk, better hope you have a decent credit card.

1 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Selling pre-loved items

Selling pre-loved items, but failing to fulfil the order… bought two dresses, said they did t have stock for either.

16 de agosto de 2022
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Hi Sarah,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Classificada 1 em 5 estrelas

Wont get your money back if you request a refund

Amazing business idea to rent our clothing. However, I requested a refund for a dress that I did not wear and am still waiting for the refund to be processed 6 weeks later. Literally requested the refund within 24 hours of receiving the dress, tags were still on etc.
Followed up with an email.... did not get a response. Really is the epitome of poor customer service.

24 de julho de 2022
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Hi Kristen,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

I can see our team has since been in contact to help resolve this for you.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Classificada 5 em 5 estrelas

Great quality clothes rental

I love Glamcorner and have been their customer for 2 years now. I got the medium membership, which is 99AUD for 3 outfits each month but you can reduce or increase your package size differently. Always feel beautiful with the majority of the clothes I got. Big plus point for me is that they have maternity clothes (expensive good quality type), which saved me big investment when pregant with my bub. I am in rural Australia but it only takes 1 week for my package to arrive. Their team are super responsive and helpful.
Only tiny downside for me was that their subscription is like gym membership, if you missed a month, it is not transferred to the next month. However, it is not a biggie, still love and be their member xx

3 de julho de 2022
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Hi Linh,

We appreciate the kind words and are so happy that you have been enjoying our membership service and the maternity styles it offers.

We value your feedback and welcome any feedback you may have as we are continuously improving the service to ensure it meets all your needs.

Kindest,
GC

Classificada 5 em 5 estrelas

the selection is fantastic and the quality is excellent

I recently signed up for a GlamCorner membership since the selection is fantastic and the quality of the things is excellent, and I live in a small town! Such a cost-effective method for me to keep up with the fashion world. Thankyou !

25 de maio de 2022
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Hi Liselotte,

We are excited to hear that you have been loving our Membership service.

We are in the process of adding hundreds of new items to our Membership plans so hopefully you can continue to enjoy all your favourite styles.

Kindest,
GC

Classificada 5 em 5 estrelas

Excellent range of dresses at reasonable prices.

They have an excellent range of dresses at reasonable prices. The fact that you can rent dresses for any event relieves a lot of stress from customers, and the quick and easy delivery and return process is fantastic! GlamCorner, thank you.

24 de maio de 2022
Opinião espontânea
logótipo da GlamCorner

Resposta da GlamCorner

Hi Gerlinde,

Thank you so much for the amazing feedback.

We are happy to hear that you have had a seamless experience with our One-Time Rental service and we hope we can provide you with another amazing outfit for your next event.

Kindest,
GC

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