“Be very careful
“Be very careful. I booked them for a job, but after that, I received no response at all. I called several times, but there was no answer. Very irresponsible.”
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
“Be very careful. I booked them for a job, but after that, I received no response at all. I called several times, but there was no answer. Very irresponsible.”
Excellent installation of my beautiful glass balustrade. The team, Tom and Michael, were professional and courteous throughout the day and supplied an excellent finished product - cleaned up to perfection. I would recommend Glass Solutions Harrogate first and foremost. Huge thanks, am thrilled with my new staircase.
Highly recommend Harrogate Glass Solutions in the work they did on our staircase renovation. Kept us informed when glass was ready and installed on the due date by a great team of lads who obviously take great pride in their work and got on well. Great job and good to support a local business
Excellent product and service from start to finish. Right through from Paul's quote to Sam and Tom fitting our beautiful new oak/glass staircase in our home. I was kept up to date at every step of the way from the friendly and professional team in the office and installation was completed on the dates we requested due to other prior building work. I couldn't recommend them more highly. Finished result is an absolute beauty. Thank you SO much.
Excellent job carried out on agreed time and always kept informed of progress. Very friendly and helpful staff.
Paul and the team were really good. Attentive to our ideas and helpful with guidance.
Workmanship superb and really good quality.
Would recommend highly.
They supplied the glass to a company called CMS window Cumbernauld. This installer CMS windows installed the windows in our new build house in 2017 . 3 weeks ago the inner glass exploded under direct sunlight . I went to CMS who didn’t want to know and neither did glass solutions despite a 5 year warranty on glass . Clearly this is a fault . I hope our other windows don’t do the same .
Everybody should highlight their experience on twitter and tag this company .
Incompetent and untrustworthy company. We had a couple of very expensive doors supplied and fitted by Glassolutions. First, they took forever to finally come and install which was months later than planned. The installation was a shambles and they had some wrong parts so that went on for a while. Once they said they had completed installation, we found the doors were not functioning as they should and they had to come back countless times to "readjust" the doors. The doors have never been satisfactory and finally Glassolutions knowing the doors and installation are not acceptable have tried to not accept responsibility and claimed the doors have been misused. Even though they say there is a 5 year warranty, Glassolutions is not prepared to rectify doors lease than 1 year old. We are now looking at getting new doors from another more reputable supplier. Avoid these crooks at all costs for your own sake please. I wish I had seen some of the other negative reviews before proceeding with Glassolutions.
What a shambles of a company. Lost count of the number of times they have come out, assessed incorrectly, reported incorrectly, bought a panel instead of a whole door. Promise every time it will be fixed but disappoint again the following visit - this costs time and money in taking unpaid leave waiting in for them to come. Avoid at all costs.
Firmaet forekommer mig noget efterladende, nu har der på vores lille lukkede vej i Gentofte, stået (på en vendeplads ikke p-plads) et af deres leverandørstel i over 1 måned, ufatteligt af det ikke bliver afhentet. Gad vide hvad forklaringen er på det.
Nå nu skal vores vej asfalteres i uge 31/32 og så må der ikke stå parkeret biler - og vel heller ikke stel.
Gad vide hvem der så flytter det!
2 week after starting discussions with glassolutions, I have given up. I was looking to do business with them, but they have failed to answer emails (despite telling me what to title it, what detail to include, and where to send it), they have wrong information about my expected order even although I correct them repeatedly they never bother to correct the notes, and they make promises that are not delivered. They are a big company and individuals working there just don't care about customers and increasing sales. So disappointed and waste of my time.
had to replace french doors. after 4 weeks of delay and consultation, the spec desgin got the door design wrong and i was forced to keep the doors which was complete opposite to what i discussed with them. few alternatives were put forward as i had to wait for another 4 weeks to get the right design.
as compensation, the customer service put forward £50 which was very cheap of them. it has been 3 weeks and i havent still received the cheque.
pathetic customer service.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.