I initially experienced difficulty in placing my order - I tried 4 times but the process stalled when I tried to tick the box identifying I agree to T&C. I left my order for a while then ordered thr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Always rely on Glengoyne to produce superb quality whisky.Accidently came across when in Scotland 10 years ago and still my favourite whisky.The tour was excellent too.
The whisky will be brilliant Delivery was very prompt They generously included a gratis miniature Well good innit
Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Informações de contacto
Dumgoyne, Killearn, G63 9LB, Glasgow, Reino Unido
- info@glengoyne.com
- www.glengoyne.com
4,9
Excelente
934 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful customer service
This company is a lovely one to deal with. I have purchased the Timekeeper gift set twice now as it is a beautiful gift and the whisky is very good! The distillery shop is lovely and staff are friendly and helpful. I have no hesitation to purchase here in the future and the distillery is in a beautiful setting and well worth a visit.
15 de janeiro de 2026
Opinião espontânea
Resposta da Glengoyne Distillery
Thank you so much for sharing such a heart‑warming review! We’re absolutely delighted to hear that you’ve enjoyed the Timekeeper gift set not just once, but twice, it’s wonderful to know it makes a beautiful gift and that the whisky continues to impress.
It also means a great deal to hear your kind words about our distillery shop and team. We take great pride in offering a welcoming, friendly experience, and it’s lovely to know this has shone through during your visits. Our little corner of the Highlands is a special place, and we’re thrilled you find it as beautiful and worthwhile to visit as we do.
Thank you again for your continued support, we look forward to welcoming you back whenever you choose to return.
Slàinte Mhath
The Glengoyne Team
Lovely gift
Super fast delivery of a lovely item. Fantastic choice of whiskies and well worth a visit to the lovely shop too.
12 de janeiro de 2026
Resposta da Glengoyne Distillery
Thank you very much for this lovely review Val. We’re delighted to hear that your gift arrived so swiftly and that you enjoyed the selection of whiskies on offer. It’s also wonderful to know our distillery shop made such a positive impression, we take great pride in creating a warm and welcoming experience.
Warmest regards,
The Glengoyne Team
Was delighted with the service and…
Was delighted with the service and purchase thank you.
12 de janeiro de 2026
Resposta da Glengoyne Distillery
Thank you so much for taking the time to share your kind words Sylvia. We’re truly delighted to hear that you were pleased with both the service and your purchase, it means a great deal to our team to know that your experience was such a positive one.
Warmest regards,
The Glengoyne Team
Excellent product and service
Fast delivery, great service. Great product.
Only issue was my message for the bottle being engraved didnt save which is probably my fault for m
Not double checking, will have to order another one.
Everything else spot on 👍
6 de janeiro de 2026
Resposta da Glengoyne Distillery
Thank you for your 5 stars and recent order with us Stephen! We are delighted to hear our team were able to support, and your order arrived safely and quickly.
Kind Regards,
The Glengoyne Team.
Enjoyed the visit we had two years ago…
Enjoyed the visit we had two years ago hence getting the 12 year old which I think is a lovely drink. Efficient as always with delivery and excellent service.
28 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you so much for sharing your kind words! We’re delighted to hear that your previous visit left such a lasting impression and that you’re now enjoying our 12-Year, an excellent choice for a smooth, rich dram.
Kind Regards,
The Glengoyne Team.
Resposta da Glengoyne Distillery
Thank you Ross for your 5 stars and review, we are delighted you are happy and satisfied with our service!
Kind Regards,
The Glengoyne Team.
Resposta da Glengoyne Distillery
Thank you for taking the time to leave your review and 5 stars, we are thrilled you are please with out service.
Many Thanks,
The Glengoyne Team
My order arrived promptly
My order arrived promptly. Everything was carefully wrapped so nothing would get broken on route. Very pleased to give as a gift.
15 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for your 5 star review and recent order, we are delighted you are satisfied with our service.
Kind Regards,
The Glengoyne Team.
Excellent value and easy to order
Excellent value and easy to order, along with whisky received complimentary whisky glasses and a miniature, which is fantastic.
12 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for your wonderful feedback! We’re so pleased you found great value and enjoyed the extra touches with your order, those little surprises make sharing Glengoyne even more special.
Slàinte Mhath
The Glengoyne Team
Great attention to detail
We visited the distillery in the summer. Now this is my go to brand. We ordered an
Amazing bottle to drink over the Xmas period. The order process was easy. Delivered fully on the promise. Was nicely wrapped ( unexpected) and there was a gift in with the order. Cannot fault it!
11 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for sharing your experience! We’re delighted Glengoyne has become your go to and that your festive order arrived beautifully wrapped with a little extra surprise. Enjoy every sip this Christmas, and we hope to welcome you back soon!
Warmest regards,
The Glengoyne Team
Easy to navigate the website.
9 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you Ann for your review and 5 stars! The Glengoyne Team.
Very nice and fast service.
9 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for your 5 stars and review! The Glengoyne Team.
Fantastic service
Fantastic service, my husband loves your 18yr old. And it was so special to receive it wrapped with two glasses and a small bottle of a 12yr old.
12 de dezembro de 2025
Resposta da Glengoyne Distillery
What a fantastic review, thank you! We’re delighted to hear your husband loves our Glengoyne 18 Year Old, it is truly an exceptional dram.
Have a Merry Christmas!
Kind Regards, The Glengoyne Team
Resposta da Glengoyne Distillery
Thank you for your feedback. We’re delighted everything arrived on time and beautifully presented.
Kind Reagrds, The Glengoyne Team.
Very helpful when I made a mistake on…
Very helpful when I made a mistake on the delivery address sorted it out really quickly so I could relax after my panic !
5 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for sharing this lovely feedback! We’re so pleased our team could quickly resolve the issue and put your mind at ease. It’s always our goal to make every experience smooth and stress-free.
Slàinte Mhath, The Glengoyne Team
The little additions to an already…
The little additions to an already great product, like a special 5cl gift, thoughtful packaging, tracking number, prompt service and dispatch etc.
8 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you for your review George! It’s wonderful to know our service is appreciated alongside our whisky. We look forward to sharing more Glengoyne moments with you soon!
Slàinte Mhath, The Glengoyne Team
Resposta da Glengoyne Distillery
Thank you for your 5 star review Matt! We do hope you continue to enjoy our Glengoyne whisky. Kind Regards, The Glengoyne Team.
Delivery was spot on!
21 de novembro de 2025
Resposta da Glengoyne Distillery
Thank you Martin for leaving us 5 stars! Cheers! The Glengoyne Team.
Delivered in very good condition and timing
Really good and delicious whiskey
A great thank you for the 10 years old sample ( Surprise )
Very kind and nice touch, leaves you wanting to order some more
* Will do my best to visit you in 2026
Cheers and all the best for the New Year
1 de dezembro de 2025
Resposta da Glengoyne Distillery
Thank you so much for sharing this wonderful review! We’re delighted your order arrived in perfect condition, and the 10 year old sample was a pleasant surprise! We can’t wait to welcome you in 2026 for a visit to the distillery! Wishing you all the best for the New Year ahead.
Slàinte Mhath, The Glengoyne Team
Resposta da Glengoyne Distillery
Thank you for your 5 stars Elva, and for taking the time to leave us a fantastic review! Warm Regards, The Glengoyne Team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.