Global Penfriends Opiniões 90

TrustScore: 2 em 5

2,1

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Classificada 2 em 5 estrelas

Be very careful if you are a woman and ask for penfriends of both sexes. Two men wrote to me and both were scammers. One was detected very quickly but the other I wrote to for two months before he a... Ver mais

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Classificada 1 em 5 estrelas

Their new security features flags you for even mentioning a social media platform. The system will send you an email warning you of account suspension and that a manual review (reading my private... Ver mais

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Classificada 5 em 5 estrelas

I have used this site for a while and managed to reach out and correspond with some lovely people from some fantastic places. I do not understand the negative reviews. It is what it is a safe secure... Ver mais

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Classificada 1 em 5 estrelas

After six months of usage, my findings: - Does not take care of scammers. - Approves profiles that "look for more" but platonic friendships, thought rules forbid it. - Approves ha... Ver mais

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Informações sobre a empresa

  1. Clube recreativo

Informação fornecida por diversas fontes externas

Global Penfriends Internet Friends Club specialises in Postal and Epals from all around the world. Our members are genuine people of all ages, looking for international friendship. It is free to register and create a Profile. We have penpals from al...


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2,1

Mau

TrustScore: 2 em 5

90 opiniões

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Classificada 2 em 5 estrelas

Be very careful if you are a woman and…

Be very careful if you are a woman and ask for penfriends of both sexes. Two men wrote to me and both were scammers. One was detected very quickly but the other I wrote to for two months before he asked me for $50,000. Avoid being taken away from the website onto WhatsApp, men talking about their future with you almost instantly, love bombing, anyone working on oil rigs, people who say they were born not in the country they live in.
Watch out for Charles Raphael Laurent or any combination of those names in particular, who lives in St Denis, Paris. Report any suspicious texts to their admin straight away.

15 de abril de 2026
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Resposta da Global Penfriends

Hi Jan,

Thank you for taking the time to write this out — the warning signs you've listed are exactly the ones our members need to know: off-platform moves to WhatsApp, instant talk of a shared future, love bombing, oil rig stories, and inconsistencies between claimed birthplace and current location. That's a genuinely useful checklist for anyone new to penfriending.

Remember that our club is just for friedship - any love bombing is an immediate sign that something is not right on a friendship site like ours.

Both accounts you encountered were reported, investigated and removed, and we'd always rather hear about suspicious messages early — admin@globalpenfriends.com reaches a real person who will act on it. I'm sorry you had this experience, and I appreciate you sharing the specifics publicly so other members can spot the same patterns.

Classificada 5 em 5 estrelas

Joined many years ago and wanted to let…

Joined many years ago and wanted to let people know that this site is a gem and works well IF you are just after friends from around the world. I now have friends from all over.

15 de abril de 2026
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Resposta da Global Penfriends

Thank you so much Erin — this is exactly what Global Penfriends is all about! Wonderful to hear you've built friendships around the world over the years.

Classificada 1 em 5 estrelas

Wrote a review and updated, just hoping for a response to my specific case.

I'm just placing my response to my previous review as another review here to possibly hear something back from GP:
*Edited Reply:
Thank you for your response! I am grateful that a Global Penfriends team member took the time out of their day to look over my review, however; the explanation provided in response to my review still does not exactly aid with helping me solve my issue. When I was a member of the site I had no social media, so sharing "social media information" could not have been flagged. Secondly, from what I can recall, my penpals and I exchanged mailing info far into our online messaging journeys, and we continued to keep in touch through mail. If fraud had occurred, it would have been reported to Global Penfriends from my penpals' end or mine. Essentially, my main issue with this approach to potential fraud is that it will inevitably remove many users who are acting in good faith, effectively penalizing genuine human connections made over years (that some may not be able to reach again) because they don't fit a rigid algorithmic pattern. By prioritizing automated flags over the actual lived experience of the users, the platform creates a "guilty until proven innocent" environment, and yet I haven't had the chance to prove my innocence. I would truly appreciate it if I could receive a reply to the email I had sent to the Global Penfriends provided contact so that the specifics of my case can be more directly discussed! Who knows, maybe the issue with my account may not exactly be related to fraud and could be something else that I am unaware of? I apologize for rambling, but I really enjoyed using this site, and it would be great if I could access my account again.

12 de abril de 2026
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Resposta da Global Penfriends

Thanks for the second review. Trust Pilot allows multiple reviews for same service - that is interesting. If any humans are watching - take note.

Classificada 5 em 5 estrelas

A great site to find Penpals worldwide

I have used this site for a while and managed to reach out and correspond with some lovely people from some fantastic places. I do not understand the negative reviews. It is what it is a safe secure place to find Penpals.

2 de abril de 2026
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Resposta da Global Penfriends

Thank you for your review. Glad you made some good penpals!

Classificada 1 em 5 estrelas

Very bad experience and no appreciation…

UPDATE: As usual, just like in other reviews, they gave a reply that doesn’t make sense. They said there’s no way to verify that it’s me, even though I offered to record a video of myself. They didn’t even try to investigate the situation or contact me first.
They also claimed that many people blocked me, which I don’t remember happening. It’s strange that they only brought this up now after I returned to use the platform.
I’ve never seen a business that wants to lose customers like this.
I recommend using InterPals instead.
-----
Very bad experience and no appreciation for loyal members at all.

I had an account with them for many years. I recently came back to use it and updated my profile picture. Suddenly I found that my account had been completely removed.

When I contacted them, they said it was because they found my photo online and automatically assumed I was using someone else’s picture, even though it is 100% my photo and the social media account where it appears has the same name as mine.

I even offered to provide my ID or record a video to prove that the photo belongs to me, but they did not seem to care or offer any way to restore my account.

Please be careful. You can create an account, build connections, and invest time on this platform, and then suddenly lose everything without a clear or reasonable explanation.

I regret using this site for all these years, as I feel there is no appreciation for long time loyal members.

28 de março de 2026
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Resposta da Global Penfriends

Thank you for reviewing - You last communicated with users on the site over 2 years ago. Most of the users that blocked you were girls that were much younger. As a free user of the site we cannot go into exhaustive verification processes.

Still glad that you did use the site for many years and made some good penpals. We are happy for you to have found a more suitable site. There are so many flavours of penpal sites - you should keep trying till you find one that fits.

Sorry but we cannot keep up with your review updates.
Thank you for sharing your opinion.

Classificada 1 em 5 estrelas

Too Strict

Their new security features flags you for even mentioning a social media platform.
The system will send you an email warning you of account suspension and that a manual review (reading my private message) has been done to confirm.
I emailed them telling them that I had NOT given out personal information and they bragged about what a good job their new security system is doing.
After this, my account looked normal, but I was never again able to receive a message from the one close friend that I had on there.
We are now seperated for life. Very sad, I deleted my account today.

16 de março de 2026
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Resposta da Global Penfriends

We do allow platform names - just not usernames during the trust building phase which last a few weeks for most users.

Thank you for taking the time to share your experience and for highlighting the importance of our safety measures. While we are confident in our current security protocols, we recognise that there is always room for improvement. We remain committed to continuously enhancing our platform to ensure that our members have access to genuine, trustworthy penpals.

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 4 em 5 estrelas

Been using this site for a few years…

Been using this site for a few years and have to admit that i have managed to get lots of penpals. It actually does what the packet says. Its not a complicated site but gets the job done.

25 de março de 2026
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Resposta da Global Penfriends

Thank you for your feedback. Glad you found some penpals.

Classificada 5 em 5 estrelas

I enjoy using global penfriends

I enjoy using global penfriends, I have never been scammed. Also I met many friends on the platform.
It's a great experience!

13 de março de 2025
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Resposta da Global Penfriends

Thank you for the positive feedback. Happy penpalling!

Classificada 1 em 5 estrelas

Frustrating

Ive been talking with this person for 5,5 years and i send them my phone number and i become suspended! Then it says i should have build trust first. Its a very urgent situation but i have to wait until the email i send it read and replied to. By that time the 24 hours suspension will likely already be over. Very frustrating.

12 de fevereiro de 2026
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Resposta da Global Penfriends

Thank you for your reply and sorry about the suspension - we are just trying to keep our members safe. We have almost 10,000 positive reviews now on our site from genuine members that do appreciate the safety aspect.

We have several components to our trust progress tool. One check is that your penpal must have sent you a message within the last few weeks. This prevents scammers from sending their contact details in bulk to all their contacts and then removing their profile.. Hopefully you can see how this check is important to keep members safe. If you had been in an active conversation - you would not have received a block.

Your message dialog would have told you that sharing contact details was prevented - so you still had to ignore the warning.

Thank you for the 1 star rating after 5 years of using the service. This is a tough audience on Trust Pilot and i'm starting to think an audience that perhaps does not value safety protocols.

Classificada 1 em 5 estrelas

Outdated System/Strange Moderation/Admin

First of all: If you are serious about finding a pen-pal, you are able to accomplish it on this site after trial and error. BUT it definitely requires you to notice scammers/have experience online and with pen-paling. That being said, I wish I took all these bad reviews serious before signing up in July of 25. They're all correct.

Besides that, the last drop in the bucket was, when a complete stranger on the site acquired my private postal address without messaging me, without asking for permission. Not sure how that works, maybe the account paid for the service. You're supposed to write for about a month to each other, before exchanging addresses. (Makes no sense whatsoever - I would encourage you to read other reviews.)

I actually, thankfully, received a letter from said person and wanted to message them back online, making sure they are aware of the extremely long deliver-time from my country to theirs. And I offered to send them my letter via Email, should the waiting-time be too long for them. That's how their absolute shit system blocked my messaging for a couple of days. Because I am not allowed to exchange Emails with a person who already has my PRIVATE POSTAL ADDRESS.

I took this is a sign to finally delete my account myself. Workers approve profiles which, regarding to their own rules, should not get approved, i.e. not using your real name in online-name, or looking for more than platonic friendships in profile texts, etc. Scammers run rampant, during my time on the site it was mostly young men from India. Generally, men often are looking for romance, though rules say that is not allowed. You might also have to block people 70+-years old who talk about sexual experiences, that happened to me twice!

Please just look into any other pen-pal site, should you be interested. No differences, besides the others most likely not employing people with God-complexes who arbitrarily block users.

GPF clearly wants the site to look like morals and standards are higher – and that is not the case at all. I tried and used many.

I feel as if their replies here and also the way they flippantly/half-heartedly reply to your private emails speak volumes. And I should have noticed it earlier.
Avoid!

Edit after answer was given: I sent the Admin an Email directly after deleting my account. You should very well be able to verify that I was a member. Not surprised though, being blatantly accused of lying and wanting to shutting down reviews.
As if I was the first person commenting on the same issues, ridiculous behavior!

3 de fevereiro de 2026
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Resposta da Global Penfriends

Please note that we have almost 9000 genuine reviews on our site - i encourage you to view them as they are real members that you can contact if you would like to verify. Trust Pilot seems to only attract people that get upset when they are removed from our service due to safety concerns.

We cannot verify whom this reviewer is but thank you for taking the time for such an extensive look at our club. One observation - the review is extensive and only suggests the club is bad - why did you use it so long that you could write such an extensive review - that seems strange. There are so many clubs - Ours is safety based. Your review seems contraditory as you explain how we prevent many things in the name of safety yet you also speak how we do not moderate or review members or potential scammer. This does not make sense.. we are either one or the other. Some of your conclusions are completely made up.

Sounds like you put your postal address in the section that says
Do you want to receive suprise mail by post. As users are made aware - this is an optional part of teh club you can sign up for. It means users will receive suprise mail from other members that are in their age and gender constraints. Only members that have purchased snail mail credits can access a postal address - 1 credit for 1 address. This is how postal penpal clubs used to work - users would pay for a list of penpals. We offer this as some of our members still think this has appeal and we are pleased to say that safety has never been an issue. I guess because payment is involved and there are gender constraints.
Regardless, this is a feature and no body forced you to sign up for it.
Read the visitor tour (click on the section about Snail mail penpals).

Postal mail and electronic are very different and unfortunately electronic contact systems are subject to scammers that are searching for target at scale.. The postal system (specifically penpal letters) are not subject to the same scam operations. I understand you feel it is not warranted to worry with electronic communication if users have already exchanged postal details - but due to safety concerns we have setup the site this way. On the site we have a trust building phase.. most users have established trust after a few weeks. During this time we say you can exchange letters by post or make use of the internal messaging system provided. If you are in more of a hurry and NEED to exchange email / socials - this site is not for you. If you cannot wait a few weeks.. you selected the wrong club.

Your other comments are not based on facts and Trust pilot already had to request you change elements of your review.

Classificada 1 em 5 estrelas

Doesn't take its own rules seriously.

After six months of usage, my findings:

- Does not take care of scammers.

- Approves profiles that "look for more" but platonic friendships, thought rules forbid it.

- Approves handles with real names in it, though rules forbid it.

- Will not let you exchange e-mail addresses, though you're looking for e-contacts.

- Wants you to message for at least 20 days until exchanging any sort of address. (Meaningless for scammers, useless for real people.)

- Lets users receive private home addresses without having been in contact with recipient whatsoever. Makes rules obsolete.

- Does not react whatsoever to reporting of scammers.

- Wants you to talk positively only in certain profile-text areas (silly and fake)

- Certain features don't work/are incorrect (i.e stamp album)

1 de fevereiro de 2026
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Resposta da Global Penfriends

Sorry but this is a non genuine review and we will not honour it with a response other than to say - Same as review above it- it reads like the exact same person. Trust pilot - please look at this.

Classificada 2 em 5 estrelas

Admin team needs to wake up

I was a loyal member from 2020 and even was a paying one for a little bit. I did have to stop my membership but they still took money after I canceled.

I have meet so many great people here but I did get catfished one time and did report it. SO since then after a few texts I would ask if we could talk on another social media platform to call to make sure this person is real. All is fine for about 5-6 years until the team changed their policy without notifying users and took down my account calling it as fraud. I was very confused as I never breached any Australian online safety laws, spoke to anyone in a crude way so I decided to send a respectful email about perhaps this was a mixup.

The email I got shocked me with their lack of professionalism in which they stated "We understand but your profile has wasted admin time". Excuse me? AS a member for 5 years, met heaps of people during some of the hardest times of my life I was being spoken to like an animal because I wanted to use another platform to see if this person is real to make sure I wasnt getting catfished in which I did in the past. They said this was "determined as not appropriate and rather than ask the user to change their way of communicating".

I have had over 50 penpals from this site in which they all said they have been hit on by people from this site in the first couple of messages and their profile hasnt been banned. I decided to also read a few reviews in which they say they have a high standard of who they accept as a member which is a lie and many other uses on this website can prove that point and instead targeting someone who just wanted to make sure the person they were talking to was real just for their own safety.

So in conclusion, the team lack the ability to communicate their updated policies with their users (which is illegal in the country of Australia in which they are based). They are taking down profiles who havnt breached any federal online laws and keep profiles that have harassed female users. If you delete a profile, they will still take money from you every month making it hard to cancel a membership.

edit: no idea if the admin team can see if i updated but here but we need to make things clear. I do not hate the website, its been so cool to meet amazing people from around the world. Its just a shame that they claimed I have "all this history" when in reality, i just wanted to make sure who I was talking with was real as i did come across a catfish before. I'm really shocked and unimpressed with the admins team dealing with these situations it was taken out of context and tried to deal with this matter in full respect and willing to work with them. Instead, i get told "i have wasted their time" and have zero comment about the fact I did what I did for my own safety. I understand that accounts get taken down for crude talk with other users. Not annoyed, just very disappointed that I was treated with a lack of respect when we tried to explain the situation as if they didnt read any of the valid reasons. Also admin team if you are reading this, I would love to know when you changed your rules about the 21 day rule and when you sent that info to users. Just re read the terms and conditions as well, no where does it say you must stay on the site for X amount of time before using another platform, what is published on their website is from 2019, nothing has been updated

24 de janeiro de 2026
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Resposta da Global Penfriends

Thank you Mason,
I'm editing our reply to basically say that we do not have time to manage your issues - we have thousands of members. Our club is simple. Its a friendship club, we do not allow dating. We do not allow users to share contact details too early to keep the site safe.

Global Penfriends is an international penpal site. We have sent you 5 emails prior - sorry but we will not entertain you further but we have other things to attend to also. Glad you enjoyed the club for a few years and sorry that it did not work out. Below is the last email we sent to you.. sorry but our time is limited.

Best of luck in your penpalling endeavours.
We genuinely wish you the best. Our site is just not suitable after reviewing your history multiple times now.
No need to reply as this email is now blocked.

Classificada 1 em 5 estrelas

Can someone please tell me who i can get legal help against global penfriends. Im sick of them treating people crap

Can someone please tell me who i can contact to take Global penfriends to court? Or find a company they answer to in regard of what they do and treat their users ?
After only a few days they've just removed me for the 2nd time. Ive only just got it back since last September 2025. I went in and changed 2 photos today . A drawing and the same photo that was there but in colour this time . What the hell . They cant get away with it with genuine people.

They tell lies as you can see from my reply . 3 times I tried . On their advice after my first profile suddenly disappeared and wouldnt let me use it . They said I deleted it which was total lies . Why would I go to this bother if I deleted my own profile. So You !!!told me i had to create a new one and I did and within days it was removed . I paid money on this one too and id like it back . The 3rd one never even got approved . That was silly on my part . But you cut me off from genuine people I was talking to and that's the sad thing youve caused on both parts now as I just disappeared without warning . They might think I didnt want to speak to them anymore and that's hurtful what you do to people . You just delet these things without warning. Your reply was set out to make look like I was mad with all the profile creating and blocking etc . Thats not nice either . Im not mad and I will certainly not use your terrible service again and will never endorse it to my worst enemy . Comment updated 21/01/2026

19 de janeiro de 2026
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Resposta da Global Penfriends

Thank you for your 2nd review - Trust Pilot allows multiple reviews everyone for the same experience. Humans reading this - take note.

Classificada 2 em 5 estrelas

Es ploppt ständig Werbung auf

Es ploppt ständig Werbung auf. die die Bedienung der Seite erschwert.

10 de janeiro de 2026
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Resposta da Global Penfriends

We do show ads to our older free members (not children). The google ads can sometimes be annoying but a small price to pay for free use of a safe and secure penpal site.

Classificada 1 em 5 estrelas

Banned for sharing an email

I had a great experience using this site, until they changed the rules yet again. Honestly, I don’t really understand most people’s complaints about there being tons of “fake profiles.” I never ran into them. Not once. At all. And that’s a plus.

But this site has one massive problem that wipes out all its advantages: moderation.

You can’t share links, for example to YouTube or Twitter posts. Even mentioning the name of any social network gets instantly censored. You can’t even share your email. And if you somehow manage to send a link in a way that slips past the system, they’ll just ban you and delete your profile. Any explanation? Any dialogue with the admins?

No.

They will simply read your private messages even WITHOUT a complaint from the other user. Think about that for a second — what “privacy protection” are we even talking about here?

And it would be one thing if the site were convenient. But it’s so old and so uncomfortable to use that 21 days of “mandatory communication on the platform” turns into pure torture. It didn’t used to be like this, and everything was fine. Now, apparently, sharing your email or Discord to actually talk to someone is treated as some terrible sin.

There’s a line between reasonable safety and overreach. This site has crossed it.

Oh, and one more thing: if you register again, they’ll just wipe your profile and won’t even tell you why. As if you were never registered in the first place.

7 de janeiro de 2026
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Resposta da Global Penfriends

Thank you for the detailed review.
Glad you found genuine profiles on the site - that is our main objective.. to provide a safe place for people to meet penpals from all around the world.

We do not read messages as you say - It sounds like you are upset about our policies and that is understandable. Our site is not for everyone and it sounds like our strict policies around building trust prior to sharing of contact details is something which would make our site not suitable to you. I would suggest you find a site that is less stringent around security. There are so many penpals sites all with different flavours - our main objective is safety and security,

We do not allow reuse of email addresses as we want to prevent frequent profiles deletions which can undermine trust in profiles. This is once again another security measure that you find limiting.. This site is simply not designed for a user like yourself that want to share details straight away.

Your feedback was very good and i think this will be good for helping others understand how Global Penfriends works.

Classificada 1 em 5 estrelas

Seems easy to use at first. Not the case.

Seems easy to use at first.
Once you pay, you wait for approval. Nothing can happen until then.
After days of waiting, I asked for a refund and contacted paypal to open up a case.
Only then will you get a response.
After the refund was refused by this scam company and the account was approved instead, I was so disappointed with the limited options I had to do anything. It was difficult to send a message as the website is not set up properly for phone usage. It was like pulling teeth just to type and send one message.
Even after you pay unless you pay premium your options are very limited.
Customer service is so lousy they don’t know what’s going on.
AVOID AT ALL COSTS.

4 de janeiro de 2026
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Resposta da Global Penfriends

The reason why your profile was delayed was due to it containing similar data to a previously flagged scam account. This will occasionally happen when we have processes that are trying to find similarities to previously flagged accounts.

In your case we apologised and ensured all was working and ok. We understand that its frustrating to wait to get going on the site but we also hope you appreciate that the safety of our members is even more important than the speed at which we approve profiles to the system.

Our club does allow contact detail exchange after a short waiting time to ensure trust has been established - again, just trying to keep everyone safe.

Classificada 5 em 5 estrelas

Great website

I'm a long time user, my account was created in 2019 and it's the very end of 2025 at the time of writing this review. This website allowed me to meet lots of interesting people and made some real friends.

Website does have a strict model of no sharing other social media on the early stages of the conversation as well as within the first 21 days of creating an account, but it's honestly quite reasonable and serves to protect you and others from undesirable attemps at spam or god knows what else. Be nice and respectful, a little patient in the beginning and you won't have any problems on there.

So from me, it's 5* and a hearty thanks to the people keeping it running. Best there is.

28 de dezembro de 2025
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Resposta da Global Penfriends

Thank you for the positive review! Glad you enjoy the club.

Classificada 1 em 5 estrelas

Overbearing and Dictative

I joined this site off and on some years ago, and hoped they'd changed. But not to be. They won't post your profile if it does not meet their standards. Even innocent ones. Like a bunch of “behind the scenes” AI dictators. And, they allow married/attached & narcissistic men on there. Those are the types I mostly interacted with.
I sent GPF a concern about one person, via email, and as expected, I never received a reply. They delete profiles for the most trivial reasons, and never do they show fairness. You pretty much have to wait a while, too, before your profile is “approved.” Even then, there's no guarantee. Be careful what you say, because it has to be how “they” want it. I get that, including personal info etc. should not be allowed. But what you write about yourself, should be up to you. NOT them. GPFs guidelines are way too strict. Beyond normal standard, to the point of being intimidating.
So, if you dare. Go ahead, join. But prepare for the uncompromising checklist, these guys have in store.

22 de junho de 2025
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Resposta da Global Penfriends

We started our club over 30 years ago. At the start the club was extremely free and open.. time and experience has taught us to keep some checks and balances.

There are sooo many clubs out there that are "free range" where you can do as you like and they are not family friendly. Global Penfriends is choosing to be socially responsible and that is our choice.

We do not allow all profiles - this is true. We do remove many profiles that are not using the site in a safe manner - this is also true.

We do not have a huge checklist - its quite simple - Is the profile a genuine penpal, that is interested in international friendship - if yes, you get in.

Why do many of the reviewers only have 1 review..

Classificada 1 em 5 estrelas

Avoid! They changed for the worse

I bought lifetime access to full inbox a couple years ago, they changed their system and revoked that access. I sent an email and they notified me of the change and when I said I was sold lifetime access they offered a refund. They informed me they will delete my account after issuing a refund and that they have taken my profile offline. I told them the site is supposedly free to register so why are they deleting my profile. It was because their "attention is now focused on current members". I was a member, just no longer a paying one and so I didn't matter. I believe I got less money than I paid for originally so not a full refund but I can't check because they terminated my account. They said they blocked my email. I don't know if that means they blocked me from creating an account with that email on their website or if they blocked further emails from me. I feel scammed. A very unpleasant experience I did not expect.

20 de dezembro de 2025
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Resposta da Global Penfriends

Lidia, Hi again. We refunded your payment as the service offering was removed and the 4.90 that you paid 3 years ago is now sitting in your paypal account. We let you know that refunding the payment meant that your profile would also be removed. You accepted that hours ago.

We did have a notification on site that our service had changed and that everyone on the plan would get an extra year - that was the time to request the refund.. not 2 years after the notification. The change was due to 2 factors, including that additional features were added to the full mailbox offering (enhanced support and supporter badges).

Anyhow - back to our members!

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