I am delighted with the gold locket which I ordered as a birthday gift for my granddaughter. I’m sure she will be delighted too. I was impressed with delivery - the locket was ordered online on Sunday... Ver mais
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Leia as opiniões dos outros
I have bought many beautiful pieces of jewellery online from Gold Reserves over the years, and my latest purchase didn't disappoint. They always arrive in a pristine ready to wear condition, usuall... Ver mais
The jewellery was high quality. The service was so professional, quick, and helpful. Ann in the Llanelli Store was so kind and helpful; she let me know what was happening with my order and the ring b... Ver mais
Dealt with Matt through the whole process, what a fantastic guy. Based out of Swansea store. Swansea didn’t have the product I wanted so Matt recommended the Gold Reserve website. I requested item to... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Informações de contacto
35 Swansea Market, Oxford Street, SA1 3PF, Swansea, Reino Unido
- 07787 051469
- sales@goldreserves.co.uk
- www.goldreserves.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de um mês
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I found this website by chance
I found this website by chance, and I am sooo glad I found it! My mum's necklace had broken and she has the Singapore twist curb chain and I found that specific type hard to come across. But thankfully, Gold Reserves had it! Super quick delivery and one very very happy mum 😀 definitely recommend these jewellers 10/10!

Resposta da Gold Reserves Jewellers
Outstanding item
Outstanding item, I absolutely love it. Great customer service too.
Thank you

Resposta da Gold Reserves Jewellers
Very friendly helpful staff
Very friendly helpful staff. Quick service. Good standard of work.

Resposta da Gold Reserves Jewellers
Beautiful item & great service
Beautiful item & great service, would definitely recommend.

Resposta da Gold Reserves Jewellers
Evie
Evie! What a superstar!
I don't normally write reviews but Evie went so far above and beyond with her customer service I felt I had to.
She was super friendly, knowledgeable, knew exactly which rings were in my size, gave me time to consider with no pressure, even showed me the website and told me about other stores as I wasn't sure whether to buy that day or not. I ended up purchasing a ring that day as the experience was so enjoyable because of her. After I had bought my ring I asked if she had long left in work and any plans that evening and she admitted she was supposed to close a couple of minutes before, but not once did I feel rushed! She would have stayed late to secure the sale which shows how dedicated she is. She needs to be front of house and given a raise... or cloned(!) Very happy with the ring itself, looks more expensive than it is and will definitely buy again from you, but I'll find out where Evie is to do it!

Resposta da Gold Reserves Jewellers
Ordering process was easy
Ordering process was easy, plus I was given a discount code for being a first time customer and it was quite late in the day so my only concern was a countdown timer for items to be dispatched that day and I wanted to enquire about something, really it shouldn’t have bothered me but for some reason it did but it wasn’t dispatched after all so I needn’t have rushed to pay really but I was excited in finding something I’ve been looking for, for a while now, but I wanted one at a reasonable price this one was, all sizing looked just perfect going by the photos so I paid, I did send an email but didn’t get a reply, I just wish now that all information was added as the Rope Chain Necklace was thinner than it looked and I expected, as I was looking for a 2cm thickness and the one I received was considerably thinner, I’m sure I could have returned but I’ve decided to keep it anyway.

Resposta da Gold Reserves Jewellers
Efficient and friendly service from Meg.

Resposta da Gold Reserves Jewellers
Fantastic service
Fantastic service. Jewellery excellent. Will buy again. Thank you

Resposta da Gold Reserves Jewellers

Resposta da Gold Reserves Jewellers
As always excellent service and speedy…
As always excellent service and speedy delivery. Items purchased exceeded expectation as they have in the past

Resposta da Gold Reserves Jewellers
Poor customer service
Placed an order which was supposed to be same day despatch, it wasn’t despatched on the day, so I cancelled the order as I knew I was then going to be away when delivery was attempted. I have since contacted Gold Reserves to see if the item is still available to order, I have left two What’s app messages and a voice message yesterday morning but no reply?

Resposta da Gold Reserves Jewellers

Resposta da Gold Reserves Jewellers

Resposta da Gold Reserves Jewellers
Great product and service
good presentation, fast delivery , high quality chain on weight as specified. Happy with product and service

Resposta da Gold Reserves Jewellers
Thank you Julie-Ann at Llanelli store…
Thank you Julie-Ann at Llanelli store today. After having had a good price for some old earrings, she asked me if I had anything else… just a small bag of costume jewellery to go the Charity shop I said. She saw a chain which I thought wasn’t gold but it was!! £185 worth. I cannot believe my luck!

Resposta da Gold Reserves Jewellers
I went there today (Swansea store) and…
I went there today (Swansea store) and a woman named Dawn served me, I gave her all the bits I have and she was brilliant with me. She went through everything with me and gave me the best price for what I had. I was very happy.
E.Thomas

Resposta da Gold Reserves Jewellers
Received an amazing service by Meg
Received an amazing service by Meg. She was very friendly and informative with what we were selling. Would definitely recommend visiting.

Resposta da Gold Reserves Jewellers
Great service everytime
Great service everytime . Quality gold and fast safe shipping. Thanks again gold reserve .

Resposta da Gold Reserves Jewellers
Amazing Evie
Evie was very friendly and helpful. She helped me choose a ring and allowed me time to try on different ones and never rushed me. She was lovely to talk to and excellent customer service.

Resposta da Gold Reserves Jewellers
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