Great customer service! Jenelle was great and super helpful! I was able to resolve my issue quickly and I really liked that Janelle kept me updated. Thank you again!

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Leia as opiniões dos outros
Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Ver mais
Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Ver mais
A empresa respondeu
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Ver mais
Informações sobre a empresa
Sobre goldsilver.com
Escrito pela empresa
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Informações de contacto
485 Lexington Avenue, 10017, New York, Estados Unidos da América
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
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Cant find better
With all the excelente resources/information you provide, and a 5 star support team, i was able , AT 40years old, to final understand Money!
That changed my life , for the better
Much, much better
My experience with GoldSilver.com has…
My experience with GoldSilver.com has been outstanding. The buying process is straightforward and intuitive, and when I had a small issue, the support team stepped in immediately and resolved it quickly and professionally.
I’ve learned a tremendous amount about the monetary system and the history of money through Mike Maloney’s educational content, and I’m truly grateful for the value he provides. I wish him continued strength and success.

Resposta da goldsilver.com
Customer Service
Customer Service: Overall I do like goldsilver.com. Goldsilver.com requested documents which we provided to transfer holdings from a corporate account to a personal account. Nobody responded at all. Nobody said anything was missing or needed correction and it never happened. Meanwhile we feel maybe there is a better way to transfer our holdings. However, some mistrust has been created. Do we get customer service or not? When we are ready again to transfer our holdings to personal property (and pay the taxes for capital gains) will Goldsilver.com help us doing it. What are our options? Do we have to sell it, transfer the money to our corporation, then take capital gains, and buy the gold and silver again. If I have to do that we might as well work with another company. Is goldsilver.com more concerned about covering themselves legally and not trusting their customers to do their own part not to violate any laws in regards to reporting capital gains and paying taxes. Yes, I appreciate they want to make sure nobody steals the assets, but after we sent the documents we didn't hear back from goldsilver.com. Can we trust you?

Resposta da goldsilver.com
Didn't have any problems…
Didn't have any problems buying/selling- nice!

Resposta da goldsilver.com
Australia Funds Transfer
Being in Australia, it took about 6 days to receive funds from a recent sale. I realise there are banking processes, but that is still a long time!

Resposta da goldsilver.com
Great service
Great service. Gives me confidence that an exchange of metals back for cash will be simple and straightforward
Thank you again Sidney
Thank you again Sidney, for the detailed explanation to my questions regarding international coin transfers. GoldSilver team is consistently reliable; so glad to do business with GS!
What a great company
What a great company. I started with them in 2013 and have never had a negative experience. Mike Malony has taught me so much over the years on how to invest in Gold and Silver. Storage rates are great. Read his books, watch his videos on www hiddensecretsofmoney.com and get going before the monetary reset. :-)
Good work, GoldSilver!
The website is easy to use to purchase additional gold and silver units on an ongoing and repeated basis.
Any time I need to sell back gold and silver, the phone agents are helpful to me in placing my order.
Good courtesy and friendliness is always appreciated!
I like the security and options of my IRA, yet...
I like the security and options my IRA provides. The one hang up I have is that, with my purchase, I qualified for the Insiders Club and now over six months later it's been crickets. I've not received a single Insiders Club communication.
Clear info & Great service
Very comprehensive website and services. Extraordinary customer service, assigned an advisor regardless of the sum you invest which is wonderful. They are available and can expedite your request instead of waiting for the website to process everything.
Excellent Customer Service
After 13 years I decided to sell some…
After 13 years I decided to sell some PM but by then GS.com changed the rules and decided that my company account was not eligible to receive the amount due (after acceptingmonthly paymentswithout any issues). I had to go through a lengthy process to get my private account set up and had to work the support department who was not really helpful and friendly. Took about 4 weeks to receive my business investment in my private account. Big fan of Mike Maloney but this experience was frustrating.

Resposta da goldsilver.com
excellent customer service as usual
Quick, informative and courteous response to inquiries.

Resposta da goldsilver.com
Mainly
Mainly, their gold/silver prices are probably the most competitive.

Resposta da goldsilver.com
Unique
Easy, efficient and reliable method to purchase precious metals

Resposta da goldsilver.com
Top precious metals company with a professional financial educational platform.
I've experienced only fast and professional service thus far. I've never had any issues ever, since 2020 when I joined. It is also a highly up-to-date financial educational company where learning about precious metals and developments is explained in layman's language.

Resposta da goldsilver.com
The support I received from customer…
The support I received from customer service was great. They answered my questions making it easier for settling up my account.

Resposta da goldsilver.com
A young lady went the extra mile…
A young lady went the extra mile explaining why my attempt to purchase with a debit card wasn't successful and in the process enabled me to understand the system better. She then assisted me in setting up a direct link to my bank making future purchases more efficient.

Resposta da goldsilver.com
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