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goldsilver.com Opiniões 1411

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer service! Jenelle was great and super helpful! I was able to resolve my issue quickly and I really liked that Janelle kept me updated. Thank you again!

Classificada 4 em 5 estrelas

Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Ver mais

Classificada 5 em 5 estrelas

Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Ver mais

Informações sobre a empresa

  1. Negociante de ouro
  2. Empresa comercial de ouro e prata
  3. Serviço de investimentos

Sobre goldsilver.com

Escrito pela empresa

For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.

At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.

Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.

But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.

At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.

Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very Helpful Service

Travis was as patient as he was knowledgeable.

13 de novembro de 2024
Opinião espontânea
logótipo da goldsilver.com

Resposta da goldsilver.com

Thank you so much for your review! Travis is one of our favorite customer service representatives. He is always so patient and helpful, and makes sure that all client questions are answered. We really appreciate his help!

Classificada 5 em 5 estrelas

Sam is such a great customer success…

Sam is such a great customer success agent. She is kind, intelligent, and has the customer's interest at heart. I can't say enough about my experience with her and Gold Silver. Thanks again for the help today, Sam.

23 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

2 mistakes on one phone order?

The original order got split into two deliveries. Smaller add on item came 1st with signature required. Original item got returned to you, wrong zip code! It came finally with no signature required?

30 de setembro de 2024
logótipo da goldsilver.com

Resposta da goldsilver.com

Hi Doug, thank you for the review.

Our team has taken a close look at your case. As you might know, we record all calls for training and quality assurance. When you placed your order over the phone giving shipping details to our representatives, we can confirm that the zip code was provided incorrectly on two occasions. But no worries, these things happen! We’re so glad you reached out when you noticed the issue, and our team jumped right in to correct it by pulling back the package and reshipping it at no extra cost to you.

Just a friendly reminder, all shipments from GoldSilver are sent with a signature required and are fully insured just like your first package. This may have been a case where the FedEx driver did not adhere to our explicit instructions.

We appreciate you providing insight into your experience.

Classificada 5 em 5 estrelas

Since I am a repeat customer

Since I am a repeat customer, I can vouch that your company is very trustworthy and honest. Thank you for all the emails with videos from Mike and Alan. They keep me updated on what’s happening now and the future. Love Mike’s Insider portfolio updates too!

9 de outubro de 2024
Classificada 5 em 5 estrelas

First time customer

First time customer, so I was nervous about the process. From start to finish, I was given clear instructions and helpful updates…from purchase to delivery. I will not hesitate to do business with this company in the future.

30 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Samantha is wonderful

Samantha is wonderful. I was nervous about spending a chunk of money. I asked her to `hold my hand' and walk me through making my purchase.
She laughed and guided me through, step by step. She was so helpful in explaining everything.
Next time I make a purchase, I'll confidently make it online on my own.

21 de agosto de 2024
Classificada 5 em 5 estrelas

Customer Service is very helpful!

Travis was amazing! I was having difficulty with a wire transfer of my life's savings, and I was very worried that I might not be able to receive it all. My husband just passed away and I've been worried about these funds along with grieving for 8 months. As soon as I got connected with Travis, my concerns were immediately addressed and he put me at ease. The issue was resolved within days. He even called me back with updates to keep me in the loop about what was going on with the funds. I am so grateful for a customer representative like Travis. He really cares for his clients.

Sam was also very helpful! I called and was connected to Sam within 30 seconds. She helped me with a fee that was charged to my account. She had a great attitude and took care of the fee quickly.

6 de agosto de 2024
Classificada 5 em 5 estrelas

Outstanding quality and Custer service

Outstanding quality and Custer service. I first discovered Mike Maloney through his “Secrets of Money” video series. It was an excellent precious metals education. I was a financial advisor and it really helped learn more about wealth protection. I used this knowledge to help protect my clients retirements. I purchase my precious metals through goldsilver.com. It is easy, fast and convenient. I also invested my IRA’s and utilize their excellent storage options. Bottom line, Mike and his team have earned my trust. I continue to invest in wealth protection and my own education. I give back and help others see the opportunities to invest in precious metals. Thank you

1 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful Customer Service!

I called for assistance with a sellback contract. I spoke with Travis who went above and beyond in helping me and answering questions. He was very courteous and patient and made me feel at ease. Thank you, Travis, and GoldSilver!

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had my gold sent from storage to my…

I had my gold sent from storage to my home. The representative Devon kept me informed every step of the way.
I was a little nervous about it because I needed to sign for it when it arrived at my house. Because it was so smooth, and Devon was on top of it the whole time with updates, I wouldn’t hesitate to have Goldsilver ship to me at anytime. Great job!!

7 de março de 2024
Classificada 5 em 5 estrelas

Great follow-up and timely help in…

Great follow-up and timely help in getting a new LLC account set up. Really appreciated the diligence and making it a pretty smooth process even though there were some hurdles to get over. Great customer service experience, which seems to be in short supply generally anymore!

23 de fevereiro de 2024
Opinião espontânea

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