Great customer service! Jenelle was great and super helpful! I was able to resolve my issue quickly and I really liked that Janelle kept me updated. Thank you again!
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A empresa respondeu
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Ver mais
Informações sobre a empresa
Sobre goldsilver.com
Escrito pela empresa
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Informações de contacto
485 Lexington Avenue, 10017, New York, Estados Unidos da América
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
4,6
Excelente
1 mil opiniões
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mike does a great job of sharing his…
Mike does a great job of sharing his experience and helping keep insiders in the loop with market moves and possible opportunities.
17 de agosto de 2023
The gold eagle I paid for got lost…
The gold eagle I paid for got lost somewhere along the way. For some reason it was shipped in a separate package. I received the silver eagles but not the gold.
27 de agosto de 2023
Resposta da goldsilver.com
Thank you for the review. We wanted to personally address a matter regarding your recent shipment of gold and silver. While we strive to ensure every delivery reaches you in perfect condition, it has come to our attention that you report a part of your shipment may be missing.
Please allow us to reassure you that your satisfaction is our top priority, and we take this situation very seriously. We want to emphasize that each shipment we send out is protected by a signature requirement and comprehensive insurance coverage. This means that any missing items will be thoroughly investigated and resolved promptly.
Here's what you can expect moving forward:
1. Standard Investigation Process: Our dedicated team is already working diligently to take steps in researching the issue. We understand the value and importance of your precious metals, and we are committed to resolving this matter as swiftly as possible.
2. Signature and Insurance Coverage: Rest assured, your shipment was sent with a signature requirement to ensure safe delivery to your hands.
3. Open Communication: We believe in transparency throughout this process. Our customer support team is available to answer any questions or concerns you might have as we work to resolve this issue.
We appreciate you reaching out to us.
Our team is focused on providing you with a resolution that meets your expectations and upholds our commitment to excellence.
Speedy delivery ,however I always have…
Speedy delivery ,however I always have trouble entering my name on the credit card . I keep pushing the D and it won’t show.thanks
27 de agosto de 2023
Gold-Silver.com is a trusted source.
Using Gold-Silver.com for my purchase of precious metals was a overall good experience. Gold-Silver is a trusted source, the instructions were very clear and the transaction was easy.
23 de agosto de 2023
Quick and easy
Quick, easy, and straightforward.
Wonderful on-line (website) service. Quickly packaged and shipped with on-line tracking.
17 de agosto de 2023
First order
The website is clear, easy and attractive. This was my first order, and the customer service was excellent. The package came securely packaged and the silver coins were beautiful. I can't wait to order again!
18 de agosto de 2023
Opinião espontânea
It was easy to do and was very smooth…
It was easy to do and was very smooth and efficient
17 de agosto de 2023
Received my shipment in an extremely…
Received my shipment in an extremely timely manner.
3 de agosto de 2023
You Gals I Have worked With always Top…
You Gals I Have worked With always Top Notch Thanks Ladies. Be well
2 de agosto de 2023
Never A Disappointment
I am a client of Gold-Silver.Com and have never been disappointed by either their service or their delivery. Their website is easy to navigate and ordering is self directed. When I have had questions, I have found the Chat easy and effective for obtaining answers. I would recommend them for the purchase of gold and silver precious metals, coins, and rounds.
1 de agosto de 2023
There is not much to talk about over…
There is not much to talk about over the many years I have been doing business with Golsilver. I had only one time when something went wrong. That was a two maples short on the order. This was resolved in a couple of days And I had the two maples in about a week. Everything was handled over the internet and required no personal contact.For me it was a non problem. Thanks again. I just received two orders today and all is well. Dale
31 de julho de 2023
Resposta da goldsilver.com
Dale thank you so much for the review, and for your many years of choosing GoldSilver!
My wife and I have been a client of…
My wife and I have been a client of GoldSilver for 3 years. She’s the smart one,MBA. She did research on buying gold and silver, also, on companies to buy from. GoldSilver topped the list. Their products are in mint condition, fast shipping and have always had great customer service.
The videos and emails from Mr Maloney are very insightful and provide a great deal needed information and advice.
We personally highly recommend GoldSilver.Com to anyone interested in investing in precious metals.
23 de julho de 2023
Ease of process.
3 de agosto de 2023
The website is easy to navigate
The website is easy to navigate. The transactions were officially handled and the product delivered in a timely fashion. The packages arrived safely, and in good condition being well packaged.
19 de julho de 2023
GoldSilver.com is well-organized and…
GoldSilver.com is well-organized and convenient process to utilize their services.
25 de julho de 2023
Very professional
Very professional, easy to deal with, purchases delivered on time.
19 de julho de 2023
Very helpful and respectful and covered…
Very helpful and respectful and covered all questions in a very professional way. This experience simply reaffirmed similar past experiences with help gotten from them when needed.
14 de julho de 2023
Opinião espontânea
Long delays to sell your metals from storage
They were great to deal with when buying my metals for storage with them. However, beware, it's a long process with little communication when the time comes to sell them. I understand there can be delays, but it's been over a month and counting!
The reason I chose GoldSilver was Mikes assurance that metals were kept outside the banks, and so readily and easily liquidated, unlike stocks etc. Clearly not the case
2 de junho de 2023
Opinião espontânea
Resposta da goldsilver.com
Paul thank you for sharing your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your sellback interaction with our business. We do our best to showcase accurate expectations online as well as in our email responses to all clients as we know timely communication is crucial when it comes to selling your precious metals.
We appreciate you for choosing Goldsilver.com and can assure you, you're metals are easily liquidated as the price can be locked 24/7 with a few easy steps online. While we do offer secure storage outside the banking system, the process of selling precious metals can sometimes involve certain complexities and delays beyond our control. We apologize if there was any miscommunication or misunderstanding as we are aware of the delays caused by the Brinks facility and do our best to show this during your selling process. Rest assured our team is taking actions to improve this aspect of our service.
We look forward to resolving this matter and restoring your confidence in our company.
Samantha
Director of Customer Success
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