I ordered a jacket (£34) from here and almost a year later am still waiting, I emailed them about 2 weeks later as the tracking said it was delivered but I never got it and they only just emailed me... Ver mais
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Wrong item sent, then how about you keep the item and we'll give you a 10% refund and 20% off your next order (optimistic much!). Then they ignored us for 3 months and offered the same again. We didn'... Ver mais
NEVER BUY FROM THIS COMPANY! I ordered 2 jackets when I finally got the product it was not the quality advertised and they also sent me the wrong product. After 3 months of emailing without a response... Ver mais
Wouldn’t even give 1 star if I had too. Retailer sends incorrect items, makes it increasingly difficult to get a refund/replace item, ceases trading then starts again under a different name. Terrible... Ver mais
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Worst store
This is the worst store ever. Worst business alive. They’re so stupid, it’s ridiculous. They sent me the wrong items and sent it months late even though I tried to reach out and cancel my order 100 times. They never reply to emails so I opened reports through my bank and only then did they reply. THEY sent me the WRONG thing, yet expected me to pay for a return. Quality is also a joke.
Terrible !
Terrible! I waited ages for the package to finally come but it was cheap material and nothing like the picture and I can’t even return it as they don’t provide a return address.
Terrible business
Poor quality jacket. Looks like the photo but feels like a raincoat. Took over a month and a half to arrive when upon purchase stated 16-18 days. No return address for refund and have not replied to my emails. Terrible business
Horrible Balenciaga hoodie!
Horrible Balenciaga hoodie!
Quality is so cheap in compete of how expensive it is, I’m not recommending this place!! Nothing like on the pictures, it does look cheap and fake asf do yourself a favor and don’t waist your time with them! Not even 1 star, so disappointed!
Absolute Scam, do NOT use.
I bought a jacket after seeing positive endorsement on TikTok, but the company is AWFUL, their shipping took ages, and when the jacket came (bearing in mind it was supposed to be a bomber jacket) it was basically a poor quality raincoat. It looked nothing like the photo. When I contacted the company I got an automated reply promising a response within the next week but three weeks later I’m still waiting. I cant return it as they haven’t given a return address and their customer service is abysmal. I can’t get my money back through the company or through PayPal, I’ve lost £40. Absolute scam.
TOTAL SCAM
TOTAL SCAM
their products are disgusting and there is no way to return them because they won't reply to my emails
Stolen images- false advertising
Just letting others know, the images of jackets on their website are of vintage one off nascar jackets that usually retail for up to $500, the other products are also stolen images, a lot of the photos have been stolen from another website - generation outcast clothing
Avoid at all costs
Still waiting for goods to be delivered several weeks later. Payment was taken promptly. A generic email reply was sent after I emailed them about the order. There’s no way to track the shipping. Really shoddy. They’re definitely aiming their products at the teen market. I’ve instructed my bank to reclaim the payment.
DO NOT BUY FROM THIS COMPANY!
Extremely unhappy with my purchase. Although the martial seems alright quality and the delivery time wasn’t too bad the jacket I have received and the picture of the jacket on their website are two completely different things. I have emailed twice, with no response and messaged them on their Instagram to let them know how disappointed I am. They replied on Insta and said that they have been very busy replying to emails, no surprise really as their products seem to all be of the same poor standard, but have failed to get back to me. I also tried to leave a review on their website but was unable to as it seems it blocks any reviews that are not 5 stars.
DO NOT BUY FROM THIS COMPANY!!!
THEY STOLE FROM ME
THEY STOLE FROM ME! Total scam!! I ordered a £30 jacket from them and heard nothing back from them for a month and still havnt received my item and I’m probably not getting it. I wrote 3 emails and got no response. I am so upset!! DO NOT BUY FROM THEM!!
TOTAL SCAM
Goldvivid is a total scam. The items I ordered had terrible sizing, the material was super cheap and one item looked nothing like the picture on their website. The worst thing is that when I contacted them to return the items they ignored all my emails and do not provide a return address on the parcel.. Seriously DO NOT BUY FROM THEM!
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